Customer Service Total Staffing SolutionsCustomer ServiceNaperville, ILThis role is ideal for someone who excels at customer communication, enjoys managing multiple tasks, and is comfortable working with warranty cases, order processing, and internal coordination. The Customer Service Representative will serve as a key point of contact for customers while also supporting internal teams with documentation, tracking, and follow-up.
Associate Customer Portal Specialist Oil-DriAssociate Customer Portal SpecialistChicago, ILAbout UsOil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets that has been voted as a Top 100 workplaces in the Chicago Tribune. In this role, you will be responsible for efficiently managing and inputting data into customer portals, ensuring accuracy and timely processing of information related to orders, shipments, and invoices.
Associate Customer Portal Specialist Oil-Dri Corporation of AmericaAssociate Customer Portal SpecialistChicago, ILOil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets that has been voted as a Top 100 workplaces in the Chicago Tribune. In this role, you will be responsible for efficiently managing and inputting data into customer portals, ensuring accuracy and timely processing of information related to orders, shipments, and invoices.
Building Products Customer Support Specialist Zurn Elkay Water Solutions CorpBuilding Products Customer Support SpecialistDowners Grove, ILWorking within a team environment, the CSR is responsible for: producing layout drawings based on construction drawings & specifications using the company's' in house software, quoting & ordering projects, order management via JD Edwards ERP, managing customer accounts and promptly & effectively responding to inquiries & responding to & trouble-shooting product specific technical questions. Provides effective customer and technical support; responds to calls and emails, meeting set Service Level Agreements to our sales agents and distributors; troubleshoots to resolve quality concerns for a wide range of products.
Customer Service Representative Solina USACustomer Service RepresentativeBolingbrook, IllinoisEnsures all order management guidelines such as lead time, order minimums, order cut-offtimes,late orderrequestsand changes are followed to minimize errors and maximize Supply Chain efficiency. Our focus is on catering to Quick Service Restaurants, Fast casual, Casual dining, and food manufacturers, where our commitment lies in providing exceptional flavor solutions tailored to their unique needs.
Client Service Specialist Learning Resources IncClient Service SpecialistVernon Hills, IL$26–$30.75 / hourAssist customers with post-shipment actions including, but not limited to, order tracking and expediting; proof of deliveries; resolving shipping errors and damages; and coordinating order returns and credits. Be the subject-matter expert on your customers' business requirements and hand2mind's internal tools and processes related to order management and the fulfillment of other customer-specific needs.
Demand Planner The Miniat Companies LLCDemand PlannerSouth Holland, ILProblem Solving: Ability to facilitate discussion, can differentiate between common cause and special cause, identifies problems in a timely manner, gathers and analyzes information skillfully, understands cause versus effect, develops alternative solutions, resolves problems in early stages, and works well in group problem solving situations. Leadership: Exhibits ethical and moral behavior in everyday business conduct, earns trust of others by disclosing information and admitting mistakes, recognizes and resolves ethical questions, ensure organizational ethics are widely understood and encourages open discussion of ethical issues.
Customer Care Specialist FocusCustomer Care SpecialistChicago, IL$60,000–$65,000 / yearFull timeCompany: Accurate Perforating Co 3636 S Kedzie Ave, Chicago, IL 60632Pay: $60k-$65kPosition SummaryCustomer Care Specialist is responsible for providing exceptional customer service while accurately processing customer orders from receipt through shipment. This role serves as the primary point of contact for customers, ensuring timely communication, accurate order entry, and coordination between sales, production, shipping, and accounting.
NewCustomer Services Support Operator Ampcus IncorporatedCustomer Services Support OperatorBuffalo Grove, ILRemoteThis role will support internal and external customers, resolve inquiries, process orders and transactions, and collaborate with multiple teams to provide timely and effective solutions. The position provides exposure to HVAC, Building Automation, and Fire Safety customer segments and requires strong communication, organization, problem-solving, and customer service skills.
Client Experience Advocate Innoved Institute, LLCClient Experience AdvocateElk Grove Village, ILFull timeSearchable Key Words: Client Experience Advocate | Client Experience Coordinator | Client Support Specialist | Customer Experience (CX) Coordinator | Client Success | Coordinator | Client Success Specialist | Customer Service Coordinator | Customer Support Coordinator | Client Relations Coordinator | Client Services Specialist | Client Services Coordinator | Order Management Coordinator | Order Entry Specialist | Order Processing Coordinator | Documentation Coordinator | Scheduling Coordinator | Appointment Scheduling Coordinator | Vendor Coordination Coordinator | Logistics Coordinator (office-based) | Program Coordination Coordinator (client services) | Client Communication Specialist (phone and email). Innoved Institute partners with physicians, medical device companies, and healthcare organizations to support hands-on surgical training labs across the United States and internationally.
Customer Service Manager QC Industries, LLCCustomer Service ManagerWood Dale, ILThis role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment. nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.
Customer Account Specialist PLZ Aeroscience CorporationCustomer Account SpecialistDowners Grove, ILKey Responsibility: Primary contact with customers and sales representatives concerning acceptance of orders and confirmation of production dates, quantities, products, shipments and pricing. From household cleaning solutions to personal care products, and food to automotive lubricants, PLZ produces more than 2,500 different aerosol and liquid products in our facilities across the continent.
Customer Service Agent DSV Road TransportCustomer Service AgentAurora, IL$20.47–$22.47 / hourMaintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.
Showroom Customer Service Representative Ferguson EnterprisesShowroom Customer Service RepresentativeHighland Park, Illinois$50,000–$60,000 / yearFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
Administrative Assistant / Customer Service Coordinator -Administrative Assistant / Customer Service CoordinatorElk Grove Village, ILFull timeThe ideal candidate will possess strong customer service skills, bookkeeping experience with QuickBooks, excellent organizational abilities, and the confidence to communicate effectively with both customers and production staff. While this is an office-based administrative role, it plays a critical part in supporting our manufacturing operations and ensuring customer orders move smoothly from intake to production and delivery.
Inside Sales Rep Sterling Engineering, Inc.Inside Sales RepElgin, IL$55,000–$65,000 / yearThis role works closely with customers, sales leadership, operations, and quality teams to ensure accurate quoting, timely order entry, and excellent customer service. Our client, a leading metals processor and distributor, is seeking an Inside Sales Representative to support customer accounts, quotations, order processing, and sales activities.
Customer Service Representative Solina Group SASCustomer Service RepresentativeBolingbrook, IL$50,000–$60,000 / yearEnsures all order management guidelines such as lead time, order minimums, order cut-off times, late order requests and changes are followed to minimize errors and maximize Supply Chain efficiency. While working with the Training Manager, learning how to host calls with sales, various supply chain partners, and customers when issues/concerns arise.
Customer Care Rep. 1 Revere Electric Supply CoCustomer Care Rep. 1Buffalo Grove, IL$19.85–$23.30 / hourProactively communicates with customers regarding all aspects of order management, including but not limited to pricing, availability, delivery, expediting and proactive order maintenance. Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
Customer Success Coordinator LabelmasterCustomer Success CoordinatorChicago, IL$20–$24 / hourHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This is more than a traditional customer service position—you'll be responsible for coordinating customer orders, managing inbound requests, ensuring service level agreements (SLAs) are met, and helping deliver an exceptional customer experience.
Customer Service Associate The Cary CompanyCustomer Service AssociateAddison, ILThe role works closely with customers, Account Management, Operations, Purchasing, Accounting, and Warehouse teams to deliver a positive customer experience while supporting business growth. You will support customers by processing orders, preparing quotes, resolving issues, coordinating with internal teams, and helping ensure a seamless customer experience.