Supervisor, Customer Service Team LenzeSupervisor, Customer Service TeamUxbridge, MA$73,000–$85,000 / yearThe position works closely with Sales, Inside Sales, Operations, and other cross-functional teams to enhance the customer experience, resolve issues efficiently, and support continuous process improvements that drive operational excellence and customer satisfaction. About us: Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source.
Customer Service Coordinator II ICONMA, LLCCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Service Coordinator 2 TalentBurst, Inc.Customer Service Coordinator 2Tewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator Contract - Contract TalentBurst, Inc.Customer Service Coordinator Contract - ContractTewksbury, MA$22.60–$23.38 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client's Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Supervisor, Customer Service Team Lenze SESupervisor, Customer Service TeamUxbridge, MAOversee day-to-day customer service operations ensuring timely responses accurate order processing and exceptional service deliveryMonitor team performance and key service metrics including response times order accuracy productivity and turnaround timesServe as the first point of escalation for customer concerns and operational issues driving timely and effective resolutionEnsure adherence to Lenze policies procedures and established business processes while promoting consistency and operational excellenceMaintain and communicate process documentation updates and best practices to support team effectivenessIdentify opportunities to improve processes enhance efficiency and elevate the overall customer experienceCollaborate closely with Sales Inside Sales Operations Supply Chain and other cross-functional teams to support customer and business objectivesCoordinate follow-up activities related to customer inquiries orders and escalations to ensure a seamless end-to-end customer experienceSupport the resolution of complex customer situations while maintaining a high level of customer satisfaction and professionalismContribute to Lenzes continuous improvement culture by recommending and implementing ideas that improve service levels team performance and operational efficiencyLead by example with a hands-on approach stepping in as needed to support the team and ensure customer needs are metRequirementsWhat you bring3 years of B2B customer service experience preferably in a manufacturing industrial or technical environment.2 years of experience leading coaching or supervising a customer service team. Tuition reimbursementMany of our positions offer flexible schedules to meet your needsRelaxed business casual environmentSitStand desks for onsite office positionsFrequent team building activitiesCareer development opportunitiesAbout us Lenze is a global manufacturer of electrical and mechanical drives motion control and automation technology - offering products drive solutions complete automation systems and engineering services and tools from one single source.
NewCustomer Service Coordinator II IconmaCustomer Service Coordinator IITewksbury, MA$19.46–$22.46 / hourResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Representative - Manufacturing The Panther GroupCustomer Service Representative - ManufacturingFranklin, MAYou will partner with customers, outside sales representatives, and internal operations teams to provide timely updates, resolve order-related issues, and support an exceptional customer experience. At least four years of experience in customer service, inside sales, technical sales, purchasing, account management, order management, or a related sales-support environment.
Customer Service Coordinator II Computer Task Group, IncCustomer Service Coordinator IITewksbury, MA$22.65–$23.25 / hourThis role will work closely with customers and internal cross-functional teams, including Sales, Accounting/Credit, New Accounts, Complaints, Pricing, Quality, Product Management, Manufacturing, Warehouse/Distribution, Marketing, and Scientific Support. Work Hours: M-F 8am-5pm Education: High school diploma or equivalent Description The Customer Service Representative will serve as the first point of contact for customers through an 800# phone line, as well as phone and email inquiries.
Customer Demand Planner Parker Hannifin CorpCustomer Demand PlannerWoburn, MA$70,890–$117,300 / yearCustomer Service Automation & System Support: Maintain Conexiom and Salesforce robotic process automation tools and stay current on Customer Service and Supply Chain trends to identify opportunities to automate workflows, improve order processing efficiency, reduce manual effort, and support continuous improvement within the Customer Service team. Parker Chomerics is part of a world leader in the development and manufacture of high-quality products that enable engineering breakthroughs for a cleaner and more sustainable world, including thermal interface materials, EMI shielding solutions, electrical grounding products, and conductive and non-conductive injection molded plastics.
Customer Service Coordinator II Integrated Resources, IncCustomer Service Coordinator IITewksbury, MAJob Summary: In this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client’s Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
REPRESENTATIVE I, CUSTOMER SERVICE Kennedy Group LtdREPRESENTATIVE I, CUSTOMER SERVICEMilford, NHThe Representative works directly with the Purchasing and Scheduling Lead and plays a critical role in supporting company growth through customer retention, operational efficiency, and cross-functional alignment. Working in a fast-paced, high-demand, and time-sensitive environment, this role is responsible for accurate and timely order processing, proactive communication, and strong internal collaboration.
Customer Service Coordinator US Tech Solutions, Inc.Customer Service CoordinatorTewksbury, MA$20–$24 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Inside Sales & Customer Support 3LED Inc.Inside Sales & Customer SupportWoburn, MassachusettsCoordinate with engineering, production, purchasing, and shipping to resolve post-sale issues, including shipment discrepancies, replacement parts, and lead time updates. Post-Sale & Order Management: Serve as the main point of contact for agents and customers regarding order status, delivery schedules, and Estimated Ship Dates (ESDs).
Customer Service Coordinator II Iconma LLCCustomer Service Coordinator IITewksbury, MAResponsibilities: Act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of client Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
NewCustomer Service Coordinator II Premier Staffing SolutionCustomer Service Coordinator IITewksbury, MaScope of Position: In this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of Corning Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Service Representative Unilock LtdCustomer Service RepresentativeUxbridge, MAAs a key member of our team, you will serve as one of the first points of contact for customers, ensuring smooth transactions, accurate order processing, and exceptional service. Known for innovation, quality, and exceptional customer service, we partner with contractors, dealers, and homeowners to create beautiful outdoor spaces.
Customer Service & Logistics Assistant Refeyn LtdCustomer Service & Logistics AssistantWaltham, MA$46,000–$58,000 / yearWe firmly believe that there is great strength in building teams with different voices, experiences, perspectives, and backgrounds so that we can continue to share the team workload and enable our customers to succeed, and we welcome applicants from all sections of society to join us on our mission to advance discovery through innovation. Order Intake & Data Entry: Manage incoming order requests from internal and external customers, ensuring precise data entry and tracking within NetSuite ERP and Salesforce.com
CUSTOMER SERVICE REPRESENTATIVE I Charm Sciences, Inc.CUSTOMER SERVICE REPRESENTATIVE IAndover, MA$25.25–$37 / hourThis role is responsible for providing effective customer support to all internal and external customers by processing orders, responding to inquiries, resolving issues, and maintaining positive customer relationships. The Customer Service Representative serves as a key liaison between customers, sales representatives, and internal departments to ensure accurate and timely order fulfillment while supporting overall business objectives.
Customer Service Representative I Charm Sciences IncCustomer Service Representative IAndover, MA$20.10–$27.70 / hourThis role is responsible for providing effective customer support to all internal and external customers by processing orders, responding to inquiries, resolving issues, and maintaining positive customer relationships. The Customer Service Representative serves as a key liaison between customers, sales representatives, and internal departments to ensure accurate and timely order fulfillment while supporting overall business objectives.
Customer Service Representative Applied Industrial Technologies IncCustomer Service RepresentativeNorwood, MAFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. In addition to processing transactions this position provides customers with order support (status updates, delivery updates, returns etc.) when necessary to ensure Gibson's customers have an efficient and positive customer experience as possible.