You will develop a deep understanding of Benchlings solutions and demonstrate your experience to guide our teams in building strategic renewal plans, proactively identifying and mitigating risk, and uncovering upsell and expansion opportunities across the portfolio. Experience leveraging a modern CS/Sales tech stack, including CRM (e.g., Salesforce), customer success platforms (e.g., Gainsight), data/analytics tools (e.g., Mode, Sigma), and AI-assisted productivity tools (e.g., Claude).