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The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Benefits: <ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul> Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities  <ul><li>Greet members, prospective members and guests, providing exceptional customer service.</li><li>Handle all front desk related activities including: <ul><li>Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>Check members into the system.</li><li>New member sign-up.</li><li>Take prospective members on tours.</li></ul></li><li>Facilitate needed updates to member’s accounts.</li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li><li>Assist in maintaining the neatness and cleanliness of the club.</li><li>Close shift for that business day.</li><li>Create a bank deposit for next day.</li></ul>Qualifications/Requirements  <ul><li>Customer service background preferred.</li><li>Basic computer proficiency.</li><li>A passion for fitness and health.</li><li>Upbeat and positive attitude!</li><li>Punctuality and reliability is a must.</li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.</li><li>Strong listener with the ability to empathize and problem solve.</li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>High School diploma/GED equivalent required.</li><li>Must be 18 years of age or older.</li></ul>Physical Demands  <ul><li>Continual standing and walking during shift.</li><li>Continual talking in person or on the phone during shift.</li><li>Ability to work 3rd shift (overnights).</li><li>Must be able to occassionally lift up to 50 lbs.</li><li>Will occasionally encounter toxic chemicals during shift.</li></ul> Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Planet Fitness

Overnight Custodian/Member services

Computer Skills

Custodial Services

Customer Experience

Customer Support/Service

Dental Insurance

Federal Laws and Regulations

Fitness

Health Insurance

Lift/Move 50 Pounds

Maintain Compliance

Marconi/MSI Planet

Problem Solving Skills

Sales Closing Skills

State Laws and Regulations

Telephone Skills

Time Management

Vision Plan

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.

Benefits: <ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discounts</li><li>Health insurance</li><li>Vision insurance</li></ul> Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities  <ul><li>Greet members, prospective members and guests, providing exceptional customer service.</li><li>Handle all front desk related activities including: <ul><li>Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>Check members into the system.</li><li>New member sign-up.</li><li>Take prospective members on tours.</li></ul></li><li>Facilitate needed updates to member’s accounts.</li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li><li>Assist in maintaining the neatness and cleanliness of the club.</li><li>Close shift for that business day.</li><li>Create a bank deposit for next day.</li></ul>Qualifications/Requirements  <ul><li>Customer service background preferred.</li><li>Basic computer proficiency.</li><li>A passion for fitness and health.</li><li>Upbeat and positive attitude!</li><li>Punctuality and reliability is a must.</li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.</li><li>Strong listener with the ability to empathize and problem solve.</li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>High School diploma/GED equivalent required.</li><li>Must be 18 years of age or older.</li></ul>Physical Demands  <ul><li>Continual standing and walking during shift.</li><li>Continual talking in person or on the phone during shift.</li><li>Ability to work 3rd shift (overnights).</li><li>Must be able to occassionally lift up to 50 lbs.</li><li>Will occasionally encounter toxic chemicals during shift.</li></ul> Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Overnight Closer

Make sure audit reports are getting run and distributed to the correct people, Assist Security with any guest issues or disturbances that may arise . Ensure all security functions are being done doors locked, express check outs, hallway checks, noise complaints .

HOUR

<h5>Front Desk Supervisor </h5>Supervise overnight Front Desk to maintain established operational standards and maximize guest service and profit for the hotel. Assist in working with and training new overnight employees. Make sure the overnight is staffed properly at each hotel. <h5>Responsibilities </h5>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES<ul><li>Help make find and maintain staffing levels at all properties </li><li>Train, cross-train, and re-train (when necessary) overnight desk/auditors. </li><li>Help motivate and empower all overnight staff </li><li>Cover shifts when needed </li><li>Make schedules for the security team </li><li>Make any corrections and adjustments that need to be done prior to the desk day </li><li>Maintain that all files and resets on the systems are updated for the next day's operations—and the dates are changed </li><li>Make sure audit reports are getting run and distributed to the correct people, </li><li>Assist Security with any guest issues or disturbances that may arise </li><li>Ensure all security functions are being done doors locked, express check outs, hallway checks, noise complaints </li><li>Any other duties the Front Office Manager or Finance assigns </li></ul>DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE REQUIREDTo perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. <ul><li>Ability to communicate in English. </li><li>Ability to achieve positive guest relations and maximize guest satisfaction. </li><li>Ability to guide, coach & hold staff accountable in a positive manner </li><li>Ability to enforce all company rules and SOPs. </li><li>Strong computer skills & have a core business sense </li></ul><h5>Qualifications </h5>EDUCATION AND EXPERIENCE REQUIRED:<ul><li>High School education or equivalent experience preferred </li><li>Hotel Experience/Customer service </li><li>Supervisor experience preferred </li><li>Security experience recommended </li><li>Valid Driver's License required </li></ul>Compensation Range:The compensation for this position is $18.00/hour based on qualifications and experience. What we offer:<ul><li>Competitive starting wages </li><li>Health, Dental, Vision and other benefits available after 60 days </li><li>DailyPay </li><li>401k </li><li>Paid Training </li><li>Paid PTO </li><li>Referral program </li><li>Discounts at all Kinseth Hotel Corporation hotels and restaurants </li></ul>

Kahler Hospitality Group

Overnight Operations Supervisor

Coaching

Communication Skills

Driver's License

English Language

File Maintenance

Finance

Office Management

Operations Management

Restaurant

Staff Training

Standard Operating Procedures (SOP)

Systems Maintenance

Hire Recruits

Make sure audit reports are getting run and distributed to the correct people, Assist Security with any guest issues or disturbances that may arise. Ensure all security functions are being done ~~ doors locked, express check outs, hallway checks, noise complaints .

Overview:
Supervise overnight Front Desk to maintain established operational standards and maximize guest service and profit for the hotel.  Assist in working with & training new overnight employees.  Make sure the overnight is staffed properly at each hotel.

Responsibilities:
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES<ul style="margin-top:0in"><li>Help make find and maintain staffing levels at all properties</li><li>Train, cross-train, and re-train (when necessary) overnight desk/auditors.</li><li>Help Motivate and Empower all overnight staff</li><li>Cover shifts when needed</li><li>Make schedules for the security team</li><li>Make any corrections and adjustments that need to be done prior to the desk day</li><li>Maintain that all files and resets on the systems are updated for the next day’s operations—and the dates are changed</li><li>Make sure audit reports are getting run and distributed to the correct people,</li><li>Assist Security with any guest issues or disturbances that may arise</li><li>Ensure all security functions are being done ~~ doors locked, express check outs, hallway checks, noise complaints </li><li>Any other duties the Front Office Manager or Finance assigns</li></ul> DESIRED COMPETENCIES, WORK SKILLS, AND KNOWDLEGE REQUIREDTo perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions.  The requirements listed below are representative of the knowledge, skills, and/or abilities required. <ul style="margin-top:0in"><li>Ability to communicate in English.  </li><li>Ability to achieve positive guest relations and maximize guest satisfaction.  </li><li>Ability to guide, coach & hold staff accountable in a positive manner  </li><li>Ability to enforce all company rules and SOPs. </li><li>Strong computer skills & have a core business sense</li></ul> 

Qualifications:
EDUCATION AND EXPERIENCE REQUIRED:<ul style="margin-top:0in"><li>High School education or equivalent experience preferred</li><li>Hotel Experience/Customer service</li><li>Supervisor experience preferred</li><li>Security experience recommended</li><li>Valid Driver's License required</li></ul>Compensation Range: The compensation for this position is $18.00/hour based on qualifications and experience. What we offer:<ul><li>Competitive starting wages</li><li>Health, Dental, Vision and other benefits available after 60 days</li><li>DailyPay</li><li>401k</li><li>Paid Training</li><li>Paid PTO</li><li>Referral program</li><li>Discounts at all Kinseth Hotel Corporation hotels and restaurants </li></ul>

Kahler Hotels LLC

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Overnight Business Jobs in Rochester, MN

Overnight Business Jobs in Rochester, MN

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Overnight Business Jobs in Rochester, MN

Overnight Custodian/Member services Planet Fitness

Overnight Closer Planet Fitness

Overnight Operations Supervisor Kahler Hospitality Group

Overnight Operations Supervisor Kahler Hotels LLC

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