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Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements. * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements.

Responsibilities:
Job Summary: As a Stock Controller, you'll lead and provision a well-stocked and well-maintained department while providing superior customer service. You'll perform supervisory responsibilities, such as assisting with work scheduling, and training and developing Partners. The Stock Controller role gives you the opportunity to learn about multiple products and departments across the total store, along with leading a team, a building block to many other jobs, making a career for you at H-E-B. Key Responsibilities & Essential Functions: <ul><li> Management / Training: <ul><li> </li><li>Carries the leadership baton in absence of the Department Manager; works nights or opposite shift of Manager</li><li> </li><li>Leads the overnight stocking team to include delegating and directing work, motivating Partners; holds team accountable for meeting expectations; manages conflict or escalates to appropriate Leader</li><li> </li><li>Communicates the "state of the team" (performance, operations, morale, department needs, inventory) to Department Manager and Leader; may provide formal input on Partner performance</li><li> </li><li>Coaches / develops Partners; assists with new hire onboarding and training</li><li> </li><li>Gives input on writing schedules; reports out on overnight time and attendance</li><li> </li><li>Leads the team to deliver key results (e.g., A+ Standards, labor, OT, hospitality)</li><li> </li><li>Uses technology and data to manage inventory and in-stocks</li><li> </li><li>Complies with departmental SOPs and store operating procedures; ensures other Partners comply</li><li> </li><li>Ensures compliance with inventory management SOPs and processes (e.g., MSI / MSR/ scan full case backstock)</li><li> </li><li>Leads to / trains on 100% in-stocks, rotation, and fully-filled displays</li><li> </li><li>Communicates with DSD vendors</li><li> </li><li>Loads, unloads, and moves heavy, bulky products</li><li> </li><li>Will perform Night Stocker duties</li><li> </li></ul></li><li> Customer Service: <ul><li> </li><li>Provides excellent customer service; models / coaches on superior customer service and hospitality</li><li> </li><li>Answers customer questions regarding products; assists them with selections; addresses complaints; resolves problems</li><li> </li><li>Merchandises products effectively</li><li> </li></ul></li></ul> The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Age Requirement:<ul><li>18+</li></ul> Work Experience:<ul><li> 3+ months of experience in stocking or customer service - Required</li><li> Experience leading an overnight team, or large teams in other areas of the business - Preferred</li></ul> Knowledge/Skills/Abilities:<ul><li>Understanding of technology - Required</li><li>Strong communication, interpersonal, and customer service skills - Required</li><li>Ability to communicate with team, including verbal and written communication skills - Required</li><li>Ability to work overnight schedules - Required</li><li>Ability to operate pallet jack / baler - Required</li><li>Ability to work well with others - Required</li><li>Ability to manage multiple priorities and shift focus between tasks - Required</li><li>Ability to plan, prioritize, and delegate as work changes - Required</li><li>Ability to anticipate change and plan for execution accordingly - Required</li><li>Ability to remain adaptable and help others through change - Required</li><li>Motivation to grow and learn with the company - Required</li><li>High energy level and stamina; ability to work in a fast-paced environment - Required</li><li>Someone who enjoys working overnight shifts, and thrives working with others - Required</li><li>Adaptable mindset; willingness to remain flexible to the unexpected, but okay with structure and consistency as well - Required</li></ul> Education:<ul></ul> Licenses/Certifications:<ul><li> Completion of forklift / power jack training - Required</li></ul> Physical Demands & Working Conditions:<ul><li>Work in a fast-paced environment</li><li>Perform the following, based on your department</li><li>Grocery: *Constantly reach at waist, grasp * Frequently stand, walk, bend * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions * Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs</li><li>Drugstore: * Constantly reach at waist, grasp * Frequently stand, walk * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions * Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs</li><li>While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li>It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.</li></ul> The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 2/1/2019

San Antonio 24 (West Avenue/Jackson Keller) Grocery - Overnight Stock Controller - Full time

Coaching

Communication Skills

Customer Support/Service

Establish Priorities

Heavy Lifting

Interpersonal Skills

Inventory Management

Leadership

Lift/Move 50 Pounds

Loading/Unloading

Maintain Compliance

Multitasking

Onboarding

Operations Processes

Pallet Jack

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Product Merchandising

Resolve Customer Issues

Schedule Development

Standard Operating Procedures (SOP)

Team Lead/Manager

Team Player

Writing Skills

[AW]-iCims

The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. Willing and able to get a Public Trust Suitability clearanceMust meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents.

Overview:
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs. Location: Onsite - Audie L. Murphy Memorial Veterans Hopsital (San Antonio, TX)  

Responsibilities:
Responsibilities:<ul dir="auto"><li>Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction.</li><li>Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components.</li><li>Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests.</li><li>Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services.</li><li>Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation.</li><li>The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage.</li><li>Utilize debugging protocols and processes.</li><li>Troubleshoot problems and issues identified by customers and implement corrective actions quickly.</li><li>Facilitate equipment returns, deployments, unboxing, inventorying, and verification.</li><li>Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment.</li><li>Stand and move throughout the work area for prolonged periods.</li></ul>Communication & Interpersonal Skills<ul dir="auto"><li>Active listening: Understand customer needs and concerns fully before responding.</li><li>Clear verbal and written communication: Explain technical issues in simple, customer-friendly language.</li><li>Empathy: Show understanding and patience with frustrated or non-technical customers.</li><li>Relationship building: Develop trust and rapport with customers and colleagues.</li><li>Professional demeanor: Represent the company with courtesy and confidence in all interactions.</li></ul>Customer-Centric Mindset<ul dir="auto"><li>Proactive attitude: Anticipate customer needs before they escalate into issues.</li><li>Continuous improvement: Seek feedback to improve both personal performance and customer experience.</li><li>Ownership: Take responsibility for resolving issues from start to finish.</li></ul>Travel:<ul dir="auto"><li>A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.”  These requests would be discussed and coordinated beforehand and depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week. </li><li>Overtime is not authorized for any work to include this surge capacity.</li><li>For work related travel, Kentro will pre-pay specific expenses (airfare, and hotel); expenses that are out-of-pocket will require submission of an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location.</li></ul>

Qualifications:
<ul dir="auto"><li>Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education.  </li><li>2+ years of experience in IT Technical Support, Help Desk or System Administration.   </li><li>Candidates must be able to meet the physical requirements of the role as listed in the job description.  </li></ul> Preferred:  <ul dir="auto"><li>Experience in conducting routine system administration tasks and logging data in system admin logs  </li><li>Knowledge on a number of debugging protocols and processes  </li><li>Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment  </li></ul>Clearance requirement:<ul dir="auto"><li>US Citizen or Green card holder</li><li>Willing and able to get a Public Trust Suitability clearance<ul dir="auto"><li>Must meet updated ID requirements: <a href="https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents" rel="noopener nofollow noreferrer" target="_blank">https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents</a></li><li>If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. </li></ul></li></ul>

Benefits:
The CompanyWe believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry RecognitionGrowth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award BenefitsWe offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness. How to ApplyTo apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.   AccommodationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

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San Antonio 24 (West Avenue/Jackson Keller) Grocery - Overnight Stock Controller - Full time HEB

Customer Service Engineer Kentro

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