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We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Answers inquiries pertaining to hotel policies and services, and resolve guests’ complaints while supporting all customer service programs.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: <ul><li>Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.</li><li>Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.</li><li>Responsible for supporting compliance to departmental budgets.</li><li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  </li><li>Ensures team provides high level of quality service standards. </li><li>Compliant with all regulatory requirements within area of responsibility. </li><li>Answers inquiries pertaining to hotel policies and services, and resolve guests’ complaints while supporting all customer service programs.</li><li>Supports Front Desk team members with tasks as needed.</li><li>Adheres to operational goals.</li><li>Works toward operational goals and monitors achievement of performance objectives.</li><li>Protects and preserves assets of the company.</li><li>Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.</li><li>Maintains strict confidentiality in all departmental and company matters.</li></ul>SUPERVISORY RESPONSIBILITIES                                                     This job may or may not have supervisory responsibilities. <ul><li>Manages work procedures and expedites workflow.</li><li>Provides coaching and counseling to team members.</li></ul>

BRING US YOUR BEST.:
QUALIFICATION REQUIREMENTS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. <ul><li style="margin-bottom:0in">Associates Degree (A. A.) in hotel, tourism, or hospitality (or related field); or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li style="margin-bottom:0in">Ability to write reports and business correspondence. </li><li style="margin-bottom:0in">Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li><li style="margin-bottom:0in">Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.</li><li style="margin-bottom:0in">Must be proficient in Microsoft applications (Excel, Work, and Outlook).</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li style="margin-bottom:0in">Knowledge of hotel system software.</li></ul>

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer        

STARTING SALARY:
Starting at $43,888.00 + Bonus Potential

Argosy Casino Hotel & Spa Riverside

Front Desk Shift Manager (Swing & Overnights)

America Online (AOL)

Budgeting

Business Writing

Casinos

Coaching

Customer Support/Service

Diversity

Gaming

Hospitality and Tourism

Maintain Compliance

Microsoft Excel

Microsoft Outlook

Microsoft Product Family

Operational Support

People Management

Performance Analysis

Presentation/Verbal Skills

Problem Solving Skills

Quality Metrics

Regulatory Compliance

Regulatory Requirements

Reporting Skills

Resolve Customer Issues

Sports

Sportsbook

Sustainability

Team Building

Writing Skills

[AW]-iCims

ADAPTED_NOW

Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

<div>Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.What We Offer:<ul><li>Competitive health & wellness benefits, 401(k) & company match</li><li>Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement</li><li>Training & Development opportunities, career growth</li><li>Tuition Reimbursement</li><li>Pet Insurance</li><li>Team Member Hotel Rates, other discounts, perks and more</li></ul>What We're Looking For:We are seeking A reliable and observant Security Officer to help ensure the safety and security of our hotel. As a Security Officer, you will patrol and monitor our beautiful facility, ensuring the well-being of guests and fellow team members while protecting our valuable property and assets. You will be the eyes and ears of our team, promptly reporting any suspicious or unsafe activities to security management for guidance and support. Join us in creating a secure and welcoming environment for everyone.Who You Are:<ul><li>Possess strong observational skills to identify and address security concerns proactively. </li><li>Demonstrate excellent interpersonal skills to communicate effectively with guests and staff. </li><li>Able to make quick decisions and resolve issues under pressure. </li><li>Detail-oriented maintaining accurate records and reports. </li><li>Committed to upholding safety standards and creating a welcoming atmosphere. </li><li>Veterans and military spouses are encouraged to apply. </li></ul>What You'll Do:<ul><li>Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.</li><li>Execute patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.</li><li>Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.</li><li>Maintain detailed logs for visitor access and package removal, enhancing security protocols, and compliance with organizational policies.</li><li>Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.</li><li>Document security incidents and actions taken, ensuring transparency and accountability within the security operations.</li><li>Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.</li><li>Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.</li><li>Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.</li><li>Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.</li><li>Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.</li><li>Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.</li></ul>Your Qualifications Includes:<ul><li>Previous experience in hotel security or a related field required (1-3 years preference)</li><li>Ability to remain calm and make sound decisions in high-pressure situations required</li><li>Ability to operate departmental vehicles, including electric transport vehicles required</li><li>Basic first-aid certification or ability to administer first aid preferred</li><li>High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred</li><li>Knowledge of security systems, safety regulations, and emergency response protocols preferred</li><li>Experience using CCTV systems and other security technology preferred</li><li>Experience in customer service or hospitality to enhance guest interactions preferred</li><li>Background in law enforcement or military service is a plus</li><li>Strong observational and problem-solving skills to identify and address security concerns</li><li>Excellent communication and interpersonal skills for effective interaction with guests and team members</li><li>Proficiency in report writing and documentation for incidents and safety issues</li><li>Additional certifications in security training, conflict resolution, or emergency response are advantageous</li><li>Ability to work flexible hours, including nights, weekends, and holidays as required</li><li>Willingness to participate in off-site training or refresher courses as mandated by the organization</li><li>Potential for limited local travel for training or inter-departmental meetings may be required</li></ul></div>Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Loews Kansas City Hotel

Overnight Security Officer

Access Control

Bakery

CCTV

Communication Skills

Computer Security

Conflict Resolution

Criminal Justice

Customer Experience

Detail Oriented

Documentation

Emergency Procedures

Emergency Response

Finance

First Aid

Genetics

High School Diploma

Insurance

Interpersonal Skills

Law Enforcement

Military

Procedure Development

Record Keeping

Regulations

Restaurant

Safety Compliance

Safety Standards

Safety Training

Safety/Work Safety

Security Monitoring

Security Protocols

State Laws and Regulations

Time Management

Tuition Reimbursement

Loews Hotels

Performs work requiring the specialized skills of at least one of the following trades: electrical, plumbing, HVAC/refrigeration, kitchen/laundry , carpentry, paint/wall covers, locksmith, in addition to performing other I general maintenance duties. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center.

<div>Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.General<ul><li>Performs work requiring the specialized skills of at least one of the following trades: electrical, plumbing, HVAC/refrigeration, kitchen/laundry , carpentry, paint/wall covers, locksmith, in addition to performing other I general maintenance duties.</li><li>Responsible for all maintenance for the primary trade, area of expertise</li><li>Provides supervision and training to subordinate engineering positions</li><li>Responds to trouble/complaint/maintenance request calls throughout the hotel and grounds when directed to do so by supervisor</li><li>May work with hazardous materials and chemicals in the performance of duty</li><li>Uses tools, equipment, materials and chemicals safely and efficiently according to manufacturers instructions/MSDS requirements</li><li>Checks clipboard and Maintenance Requests lists, daily for work assignments, at the beginning of and throughout each shift</li><li>Communicates status of job assignments and maintenance requests to supervisor</li><li>Notifies supervisor/dispatcher as required upon completion of work assignment I</li><li>Completes appropriate records associated with work performed</li><li>Makes minor repairs to equipment brought into the shop</li><li>May assist in performing the duties of dispatcher as needed</li><li>May assist/perform minor set -up duties for functions throughout the hotel and grounds</li><li>Is completely familiar with Hotel Emergency procedures and able to respond quickly and accurately during any emergency situation that may arise</li><li>Other duties as assigned</li></ul>Supportive Functions and Responsibilities<ul><li>Promotes and applies teamwork skill at all times</li><li>Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance</li><li>Is polite, friendly, and helpful to all guests, management and fellow employees</li><li>Attends all appropriate hotel meetings and training sessions</li><li>Maintains cleanliness and excellent condition of equipment and work area</li><li>Executes emergency procedures in accordance with hotel standards</li><li>Complies with required safety regulations and procedures</li><li>Complies with hotel and department standards, policies and rules</li><li>Recycles whenever possible</li><li>Remains current with hotel information and changes</li><li>Complies with hotel uniform and grooming standards</li></ul>Qualifications:<ul><li>Post high school training in engineering/maintenance related discipline</li><li>Ability to read, write and speak English fluently</li><li>Strong mechanical background with minimum 2 years hands on experience in maintenance related activity, requiring journey level responsibility. Hospitality preferred</li><li>Ability to bend, stoop, and lift (up to 75 lbs.) repetitively</li><li>Ability to work flexible hours to include weekends and holidays</li><li>Must be guest oriented and Posses excellent hospitality skills</li><li>Post high school training in engineering/maintenance related discipline</li><li>Ability to read, write and speak English fluently</li><li>Strong mechanical background with minimum 2 years hands on experience in maintenance related activity, requiring journey level responsibility. Hospitality preferred</li><li>Ability to bend, stoop, and lift ( up to 75 lbs.) repetitively</li><li>Ability to work flexible hours to include weekends and holidays</li><li>Must be guest oriented and Posses excellent hospitality skills</li></ul></div>Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Overnight Hospitality Jobs in Kansas, MO

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Overnight Hospitality Jobs in Kansas, MO

Front Desk Shift Manager (Swing & Overnights) Argosy Casino Hotel & Spa Riverside

Overnight Security Officer Loews Kansas City Hotel

Overnight Maintenance Engineer Loews Kansas City Hotel

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