OTHER

FEED

UNKNOWN

PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.

Job Title:         Customer Service Representative Reports to:       Club Manager Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt 
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.  
Essential Duties and Responsibilities  <ul><li>Greet/meet potential members, providing a great customer experience. </li><li>Handle front desk related tasks:<ul><li>Answering phone calls in a polite and friendly manner to assist with questions or concerns.</li><li>Taking info calls and tours</li><li>Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.</li></ul></li><li>Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.</li><li>Help maintain the neatness/cleanliness of the club.</li></ul> 
Essential Behavior Requirements ·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. ·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. ·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. ·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. ·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.  
Minimum Qualifications ·       Honesty and good work ethic ·       Strong customer service skills ·       Basic computer proficiency 
Physical Demands ·       Standing and walking at least 75% of the shift ·       Talking in person or on the phone at least 75% of the shift ·       Must be able to lift to 50 lbs. less than 30% of the time.  
Benefits ·       Dollars for Scholars Program ·       Employee Appreciation Program ·       Free Membership for self and one family member or friend ·       Team Member Support Team ·       Health, Dental and Vision Insurance ·       Critical Illness Insurance ·       Short Term Disability Insurance ·       Accident Insurance ·       Voluntary Life Insurance ·       Pet Insurance  ·       HSA ·       Advancement Opportunities  Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Planet Fitness - PF Baseline Fitness

Overnight Closer

Analysis Skills

Communication Skills

Computer Skills

Customer Experience

Customer Relations

Customer Support/Service

Dental Insurance

Disability Insurance

Federal Laws and Regulations

Insurance

Lift/Move 50 Pounds

Maintain Compliance

Problem Solving Skills

Sales

Sales Closing Skills

State Laws and Regulations

Team Lead/Manager

Telephone Skills

Time Management

Vision Plan

TEMPORARY

Overview: Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

HOUR

Overview:
Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description:
$19.62 Per HourOvernight Flex Fri-MonMust have a current CA Guard Card with training certificates  As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.Responsibilities:<ul><li>Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities</li><li>Respond to incidents and critical situations in a calm, problem solving manner</li><li style="margin-bottom:6pt;border:none">Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.</li></ul>Minimum Requirements:<ul><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles</li><li>Possess a high school diploma or equivalent, or 5 years of verifiable experience</li><li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li style="margin-bottom:6pt">Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. *A valid driver’s license will be required for driving positions only</li></ul>Benefits:<ul><li>Medical, dental, vision, basic life, AD&D, and disability insurance</li><li>Company's retirement plans</li><li>Seven holidays annually paid at time and a half, if worked</li><li>40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1594862

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

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Overnight Closer Planet Fitness - PF Baseline Fitness

Security Guard Overnight Flex Allied Universal

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