The Key Account Manager ensures that their assigned customers realize the full value of CAS solutions by: Managing all aspects of their assigned Key Accounts, including overall relationship management, cross-selling, upselling, retention, conflict-resolution, and overall client satisfaction. Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients via necessary sales and support visits, calls, emails, and presentations with the expectation of creating, advancing, and closing revenue opportunities within an assigned territory.