Working closely with Commercial and Crewmember Technology, Engineering, Enterprise Architecture, Revenue Management, Sales and Distribution, Digital, Customer Support, and strategic external technology partners, the Manager ensures retailing capabilities are delivered reliably while helping shape JetBlues long-term evolution toward Offer, Order, Settle, and Deliver (OOSD) capabilities and modern airline retailing. Reporting to the Senior Manager, Commercial Technology, this role owns the technology roadmap for JetBlues NDC platform and Offer capabilities while partnering across Technology and Commercial organizations to deliver modern retailing solutions that enhance the customer experience, expand distribution capabilities and support JetBlue's commercial strategy.