The Customer Service Representative serves as a key liaison between customers and internal departments by maintaining accurate records, processing transactions, responding to customer inquiries through CRM platforms, email, and phone communications, researching discrepancies, and supporting operational activities. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.