PART_TIME

FEED

UNKNOWN

Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment. Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Gwinnett Place HondaLocation: 3325 Satellite Blvd, Duluth, Georgia 30096  Job DescriptionSummary: Primarily responsible for lead generation activities in support of the company’s sales and service goals. Supervisory Responsibilities: This job has no direct supervisory responsibilities.Essential Duties and Responsibilitiesinclude the following:<ul><li>Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.</li><li>Log all customer comments into Dealership Management System</li><li>Schedule follow-up contact if no appointment is made in Dealership Management System</li><li>Confirm scheduled appointments with future customers.</li><li>Post scheduled appointments on appointment board in the Business Development Center.</li><li>Re-schedule “no-show” customer appointments.</li><li>Follow-up with sales or service department to determine if the appointment was kept and what the outcome was.  Schedule future contact as needed.</li><li>Maintain and update customer changes in database.</li><li>Contact current customer base on current marketing incentives.</li><li>Respond to customer website request (internet inquiries).</li><li>Contact internet clients via e-mail and phone to schedule a sales or service appointment.</li><li>Notify necessary departments to inform of appointments set. </li><li>Forward any customer concerns to the correct department Manager and follow-up.</li><li>Maintains CSI at or above Company standards</li><li>Maintains an organized, clean and safe work area</li><li>Participates in required training</li><li>Follows Safeguards rules and regulations.</li><li>Demonstrates the Company’s Core Values</li><li>Maintains accurate timekeeping record in timekeeping system.</li><li>Complies with Company policies and procedures</li><li>Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.</li><li>Other duties as assigned</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:o   GED   High School Diplomao   Associate Degreeo   Bachelor Degreeo   Master Degreeo   Doctorate DegreeField of Study/Work Experience:o   Accountingo   Automotiveo   Businesso   Human Resourceso   Information TechnologyDesired Work Experience:    up to 3 yearso   3-5 yearso   5+ yearsEducation/Work Experience:Previous customer service and/or business development experience.  Ability to deliver superior customer satisfaction.Certificates and Licenses:o  Valid Driver’s Licenseo   Automobile Salesperson LicenseComputer Skills:Intermediate knowledge of Microsoft Office products.  Intermediate ability and knowledge of Dealership Management System and additional software programs to support operations.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel. Strong interpersonal and skills.Attendance Expectations:The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel.Environment Demands:Duties are performed primarily in the Business Development Center.  Work involves continuous contact and interaction with customers and dealership personnel.  Work includes movement around dealership facilities. Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos.  Ability to receive and communicate with customers courteously, efficiently, and professionally.Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions.  Ability to deal with standardized situations.Core Values:To perform the job successfully, an individual should demonstrate the following Core Values:Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them.Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</a>.

Hendrick Automotive Group Corporate

Business Development Center Rep Part Time

Accounting

Automotive Sales

Business Development

Calendar Management

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Develop and Maintain Customers

Driver's License

High School Diploma

Lead Generation

Legal

Marketing

Mathematics

Medical Conditions

Microsoft Office

Microsoft Product Family

Operational Support

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Record Keeping

Regulations

Safety/Work Safety

Sales

Scripting (Scripting Languages)

Servant leadership

Software Administration

Telephone Skills

Time Management Software

Writing Skills

Perform assigned direct care support to adult clients with intellectual and developmental disabilities; Train and assist clients with daily living skills, monitor progress and goal attainment in the community and/or a group home setting; Schedule and participate in social, leisure and recreational activities with clients as designated in their goals; Maintain daily documentation record for each assigned client (tracking sheets, Learning Logs, etc.) Daily transportation duties with large or small groups within the community using mini-van, mini-bus, passenger van or personal vehicle when necessary); Observe and documents client behaviors, goal achievement, and interactions with others; Supervise one to ten clients as assigned either individually or within a group setting. Job Title: Direct Support Professionals (DSP) - Residential (Part Time) Job ID: 438-01 Posting Date: 07/13/2021 Job Closing Date: Until Filled Pay Grade: NON-EXEMPT Salary: Competitive Work Hours: Various Shifts & Hours (8 - 29 hours) Hiring Department: Residential (Lawrenceville, Snellville, Bethlehem, Lilburn locations) About Hi-Hope With a rich history spanning nearly 6 decades, Hi-Hope Service Center is a Lawrenceville based nonprofit organization that supports individuals with disabilities and their families to live rich, full, active lives.

HOUR

Job Title: Direct Support Professionals (DSP) - Residential (Part Time) Job ID: 438-01 Posting Date: 07/13/2021 Job Closing Date: Until Filled Pay Grade: NON-EXEMPT Salary: Competitive Work Hours: Various Shifts & Hours (8 - 29 hours) Hiring Department: Residential (Lawrenceville, Snellville, Bethlehem, Lilburn locations) About Hi-Hope With a rich history spanning nearly 6 decades, Hi-Hope Service Center is a Lawrenceville based nonprofit organization that supports individuals with disabilities and their families to live rich, full, active lives. Hi-Hope is dedicated to enhancing the capacity of individuals with disabilities to live, work, and participate as active members of their communities. We will enable each individual to achieve their maximum personal independence while demonstrating excellence in service and support. In addition to day services and supported employment, Hi-Hope supports 5 homes located throughout Gwinnett County. Home to a 4 individuals each, these homes are staffed 24 hours a day by Hi-Hope employees who are committed to helping individuals live healthy, safe, fun, rich lives. About the Position Being a Direct Support Professional (DSP) is about teaching, mentoring and supporting each person in a way that honors and respects their own preferences and needs. It is a job that requires a commitment to customer service with a strong sense of compassion, a willingness to work hard each and every day and a desire to work as part of a team. Hi-Hope is committed to its employees and their professional development and success. We believe that direct support professionals are both the backbone and heart of what we do and their success is the success of everyone. Residential DSPs work at an assigned home. You work as part of a small team and often work with the same coworkers, supporting the residents based on their own individual needs and wants. Our focus is on activity – both out in the community and while at home. Although physically and at times emotionally demanding, we believe it a rewarding position that has the ability to truly make a difference in people’s lives. If you have never worked as a DSP, please take a moment to watch the video “Direct Support: Working with People with Intellectual Disabilities.” Essential Job Duties/Responsibilities: (Duties are illustrative only, incumbent may perform some or all of these duties or other job-related duties as assigned) Consistent regular attendance and punctuality; Must be willing to work at group home locations or day program setting when required and cover shifts to meet staffing needs. Constant supervision of residents in the home and the community. Responsible for guiding and supervising residents throughout shift including overseeing physical care and management of resident behavior. Provide varying levels of personal care assistance and instruction: Grooming, including oral care * Bathing * Assist with dressing and undressing * Assist with toileting activities * Assist in feeding (if necessary) * Provide resident with help walking and transferring * Observe resident’s physical, mental and emotional conditions * report any changes to the Manager and Nursing. Frequent documentation of client’s daily activities, behavior and interaction with others, and response to prompts given etc. Prepare meals and clean up (must be capable of following specific dietary plan menus) and Housekeeping duties. Must transport using company, State or personal vehicle as needed to community activities, shopping, etc. as needed; Must be capable of lifting 50 pounds or more when needed; frequently pushing and pulling 50 pounds when assisting in the operation of adult size wheelchairs (electric and manual) and frequent bending. Assist with ambulation and transfers using proper techniques and equipment as needed. Follow principles of infection control and Universal Precautions. Perform assigned direct care support to adult clients with intellectual and developmental disabilities; Train and assist clients with daily living skills, monitor progress and goal attainment in the community and/or a group home setting; Schedule and participate in social, leisure and recreational activities with clients as designated in their goals; Maintain daily documentation record for each assigned client (tracking sheets, Learning Logs, etc.) Daily transportation duties with large or small groups within the community using mini-van, mini-bus, passenger van or personal vehicle when necessary); Observe and documents client behaviors, goal achievement, and interactions with others; Supervise one to ten clients as assigned either individually or within a group setting. Establish professional communication procedure with parents, caregivers, etc.; Perform CPR/First Aid when needed; Maintain safe, clean, and attractive environment for clients; Preferred Qualifications: 12 months experience working with adults with intellectual and developmental disabilities; Georgia registered CNA. Computer skills Job Requirements: Must be 21 years of age; Must have documentation confirming high school diploma or high school equivalent diploma; Must have a valid Georgia Driver’s license and have operated a vehicle for three (3) years; Must maintain at least liability vehicle insurance coverage of $25,000/$50,000/$25,000 (required if hired) on personal vehicle; *Employees may be required to use their privately owned vehicle for business purposes *Mileage reimbursement (when applicable according to company standards) Position requires a FBI Criminal History Check; must successfully pass pre-employment physical, drug screen, and have a negative TB test result. Hi-Hope is a Drug Free Workplace (Pre-Employment & Random drug testing is enforced) Work Locations: Residential: (Parkside Location) Snellville, GA (Oak Manor Location) Snellville, GA (Beverly Location) Lilburn, GA (Willis Location) Lawrencevile, GA (Indian Shoals Location) Bethlehem, GA

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Business Development Center Rep Part Time Hendrick Automotive Group Corporate

Direct Support Professionals (DSP) - Residential (Part-Time) Hi-Hope Service Center, Inc.

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