PART_TIME

FEED

UNKNOWN

As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs. Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management.

HOUR

<p><strong>Job Summary</strong></p><p>Primary point of contact for servicing our life and or annuity business.  Responsible for providing service for the entire policy life cycle.  Responsible for continuous blocks of telephone coverage servicing clients and advisors.  Responsible for resolving any inquiry presented by responding in a courteous, efficient and accurate manner.  Charged with providing a first-class customer experience, which meets regulatory guidelines and supports the company's wealth management strategy.</p><p><strong>Principal Duties and Responsibilities</strong></p><ul><li>Responsible for servicing and/or processing financial and administrative transactions during the policy lifecycle including but not limited to payments, disbursements, in-force illustrations, and claims support.</li><li>Knowledge of, and adherence to the companies' policies and procedures; especially those relating to regulations and controls.</li><li>Serves as a single point of contact.  Receives and resolves complex and/or sensitive customer service inquiries in an accurate and timely manner.</li><li>Responsible for researching, developing, organizing, and prioritizing solutions and options to balance both business and client needs.</li><li>Participates in and/or facilitates various department projects, which impact the customer experience.</li><li>Understands and supports corporate initiatives and distribution relationships as they impact the issuance and servicing of products.</li><li>Works in a team environment.  Extensive training will be provided.</li><li>Perform other duties as assigned</li></ul><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>High school diploma/GED required (associate degree in a business-related field preferred)</li><li>Minimum of 2 years of customer service/call center experience in any industry</li><li>Annuity or insurance experience a plus.</li><li>Understands the advisor and policyholders’ expectations and requests; responds in a proficient and proactive manner based upon their needs; acts as a source of information.</li><li>Ability to sign in and be ready to start work shift at designated time.</li><li>Proactive in researching transactions that may not be evident to client thus preventing future inaccuracies.</li><li>Excellent verbal, written and interpersonal skills to interact with internal and external clients.</li><li>Adheres to standards by establishing priorities and working on tasks in the proper order.</li><li>Effective problem-solving skills to research questions using appropriate reference material and peers.</li><li>Effective analytical skills</li></ul><p><strong>Compensation</strong></p><p>Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent.  Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization.  The base pay for this role is: $23-25/hr. based on experience. </p><p><strong>Visit our Careers page and apply online at </strong><a href="http://www.nfg.com/" rel="noopener nofollow noreferrer" target="_blank">http://www.nfg.com/</a><strong>.</strong></p><p><em>Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $24.4 billion in assets under management, and 350,000+ policies and contracts as of March 31, 2026.</em></p><p><em>As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs.</em></p><p><em>Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></p><p><em>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.<strong> </strong></em></p>

The Nassau Companies of New York

Customer Service Representative

Analysis Skills

Annuities

Asset Management

Call Centers

Career Development

Customer Experience

Customer Support/Service

Disbursements

Entrepreneurship

Establish Priorities

Financial Administration

Financial Services

Financial Transactions

High School Diploma

Illustrating Ability

Insurance

Interpersonal Skills

Management Strategy

Philosophy

Presentation/Verbal Skills

Problem Solving Skills

Product Development

Regulations

Research Skills

Team Player

Telephone Skills

Time Management

Wealth Management

Writing Skills

Act as a point of contact for guests, coworkers and vendors, maintaining communication with all relevant parties prior, during and after each event including but not limited to: Coordination of rooming lists. Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation.

<p><strong>Why work for Us? </strong></p><p>At Peregrine Hospitality, we believe that exceptional experiences are created by passionate and talented people. By joining our Team, you become part of a culture that values excellence, innovation, and genuine hospitality. </p><p><strong>Responsibilities of the Ideal Candidate</strong><br/>Act as a point of contact for guests, coworkers and vendors, maintaining communication with all relevant parties prior, during and after each event including but not limited to:</p><ul><li>Coordination of rooming lists</li><li>Event details set up</li><li>Answering questions from groups</li><li>Communication between the sales department and the guest services department to ensure positive customer service for guests.</li></ul><ul><li>Maintain a professional and attentive relationship with guests and potential clients through continuous correspondence, including onsite tours, requesting feedback, and sending Thank You’s.</li><li>Consistently check group reservations and status on a weekly basis to ensure all information is properly recorded and blocked rooms have been set up.</li><li>Continuously organize all equipment, files, signage and amenities required.</li><li>Develop Banquet Event Orders for all meeting/events and conduct BEO Meetings.</li><li>Become proficient in necessary programs, such as Room Key, Event Temple and Microsoft Office, reporting all data in detail.</li><li>Follow through on all contracts and reservations, ensuring all entries in programs have been made, deposits have been charged, and information has been shared with hotel staff.</li><li>Group billing & collection of outstanding invoices due.</li></ul><p><strong>Core Competencies: </strong></p><ul><li><strong>Highly Organized </strong></li><li>Possess and Maintain<strong> Composure</strong></li><li>Ability to <strong>Communicate Effectively</strong></li><li>Possess a<strong> Customer Focus</strong></li></ul><p><strong>Experience and Education:</strong></p><ul><li>At least 2 year event coordination and/or hospitality experience</li><li>The ability to solve problems as they arise and do so in the best interest of the hotel.</li><li>Confident in taking charge and leading a group of individuals.</li><li>Proficient in drafting professional documents and professional correspondence.</li><li>Ability to multi-task and prioritize assignments to achieve highest level of productivity.</li><li>Strong organizational skills.</li><li>Exceptional oral communication skills.</li><li>Flexible schedule; available to work nights, holidays and weekends.</li></ul><p><strong>Physical Requirements:</strong></p><p>The minimum physical requirements for this position include but are not limited to:</p><ul><li>Must be able to lift and/or carry up to 40 pounds frequently to assist guests</li><li>Ability to stand for extended periods of time</li><li>Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation</li><li>Ability to bend and twist, push and pull, stoop, and kneel</li><li>Ascend and descend a ladder</li></ul><p style="color:#515151">We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact selectservicehr@peregrinehg.com </p><p style="color:#515151">Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug-Free</p>

PEREGRINE LENOX MANAGEMENT LLC

Sales Coordinator (Part-Time)

Billing

Communication Skills

Credit and Collections

Customer Relations

Event Management

Follow Through

Hospitality and Tourism

Lift/Move 40 Pounds

Microsoft Office

Multitasking

Organizational Skills

Sales

Team Lead/Manager

Act as a point of contact for guests, coworkers and vendors, maintaining communication with all relevant parties prior, during and after each event including but not limited to: Coordination of rooming lists. Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation .

<p><strong>Why work for Us? </strong></p><p>At Peregrine Hospitality, we believe that exceptional experiences are created by passionate and talented people. By joining our Team, you become part of a culture that values excellence, innovation, and genuine hospitality. </p><p><strong>Responsibilities of the Ideal Candidate</strong><br/>Act as a point of contact for guests, coworkers and vendors, maintaining communication with all relevant parties prior, during and after each event including but not limited to:</p><ul><li>Coordination of rooming lists</li><li>Event details set up</li><li>Answering questions from groups</li><li>Communication between the sales department and the guest services department to ensure positive customer service for guests.</li></ul><ul><li>Maintain a professional and attentive relationship with guests and potential clients through continuous correspondence, including onsite tours, requesting feedback, and sending Thank You’s.</li><li>Consistently check group reservations and status on a weekly basis to ensure all information is properly recorded and blocked rooms have been set up.</li><li>Continuously organize all equipment, files, signage and amenities required.</li><li>Develop Banquet Event Orders for all meeting/events and conduct BEO Meetings.</li><li>Become proficient in necessary programs, such as Room Key, Event Temple and Microsoft Office, reporting all data in detail.</li><li>Follow through on all contracts and reservations, ensuring all entries in programs have been made, deposits have been charged, and information has been shared with hotel staff.</li><li>Group billing & collection of outstanding invoices due.</li></ul><p><strong>Core Competencies: </strong></p><ul><li><strong>Highly Organized </strong></li><li>Possess and Maintain<strong> Composure</strong></li><li>Ability to <strong>Communicate Effectively</strong></li><li>Possess a<strong> Customer Focus</strong></li></ul><p><strong>Experience and Education:</strong></p><ul><li>At least 2 year event coordination and/or hospitality experience</li><li>The ability to solve problems as they arise and do so in the best interest of the hotel.</li><li>Confident in taking charge and leading a group of individuals.</li><li>Proficient in drafting professional documents and professional correspondence.</li><li>Ability to multi-task and prioritize assignments to achieve highest level of productivity.</li><li>Strong organizational skills.</li><li>Exceptional oral communication skills.</li><li>Flexible schedule; available to work nights, holidays and weekends.</li></ul><div><strong>Physical Requirements & Working Conditions:</strong> </div><div>The minimum physical requirements for this position include but are not limited to:</div><ul><li><div>Flexible and long hours sometimes required</div></li><li><div>Must be able to lift and/or carry up to 50 pounds</div></li><li>Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation </li><li><div>Ability to stand and walk for extended periods of time</div></li><li><div>Ability to bend and twist, push and pull, stoop, and kneel</div></li></ul><div><strong>Disclaimer </strong></div><div>All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.  </div><div> </div><div><strong>Reasonable Accommodation Statement </strong></div><div>To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: <p>careers@peregrinehg.com</p></div><div><strong>Equal Opportunity Employer Statement</strong></div><div>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.  We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.  Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.</div><div>Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.</div><div> </div><div>This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the <a href="https://www.eeoc.gov/poster" rel="noopener nofollow noreferrer" target="_blank" title="https://www.eeoc.gov/poster">Know Your Rights</a> notice from the Department of Labor.</div><div> </div>

Part Time Customer Service Jobs in Siena, NY

Resume Resources

Get noticed by top employers!

Part Time Customer Service Jobs in Siena, NY

Customer Service Representative The Nassau Companies of New York

Sales Coordinator (Part-Time) PEREGRINE LENOX MANAGEMENT LLC

Part Time - Area Sales Coordinator PEREGRINE LENOX MANAGEMENT LLC

Resume Resources