PI&I Specialist- Business Greater Baltimore Medical CenterPI&I Specialist- BusinessTowson, MD$89,456.67–$161,022 / yearLeadership style and characteristics necessary to effectively perform in this role include: systems-thinking; innovation mindset; collaborator; ability to work with and lead effective teams; excellent communication; humility; trust across multiple disciplines; passionate about continuous improvement and providing high quality value added customer service: deep empathy for end users. Under the direction of the Director of Performance Improvement & Innovation, the Performance Improvement and Innovation Organizational Specialist is responsible for designing, deploying and integrating evidence-based methodologies, tools and approaches to enable an organizational learning culture of continuous improvement.
Program Manager (PSSD MSA) Goldbelt IncorporatedProgram Manager (PSSD MSA)Bethesda, MDSummary: The Program Manager (PSSD MSA) is responsible for overseeing the daily operations, staffing, and administrative management of Medical Support Assistant (MSA) services supporting the Patient Support Services Department (PSSD) at the NIH Clinical Center. This position serves as the primary liaison between the Contractor and Government representatives to ensure continuous staffing coverage, contract compliance, high-quality customer service, and effective support of inpatient, outpatient, admissions, and patient support service areas.
Contact Center Supervisor La Clinica Del PuebloContact Center SupervisorHyattsville, MDRemoteTechnology & Tools Management: Ensure the team effectively utilizes all required technology platforms, including Dialpad telephony software, electronic health records (EHR), AI-assisted tools, scheduling systems, and KPI dashboards. Reporting: Generate and analyze daily, weekly, and monthly performance reports and KPI dashboards, providing actionable insights to management and stakeholders regarding operational effectiveness, patient experience, workforce productivity, and performance trends.
Operations Assoc Director Zimmer Biomet Holdings IncOperations Assoc DirectorBaltimore, MD$144,000–$181,000 / yearThe Infection Solutions Associate Director is responsible for the business and operational leadership of the clinical laboratory, including customer service, laboratory operations, budgeting, medical billing, privacy and security, payer contracting and revenue cycle oversight. This role drives compliant, efficient laboratory performance, supports strategic growth initiatives, partners cross-functionally on new product introductions, and helps develop a high-performing team and operating culture.
NewCustomer Service Representative I Versant Health Holdco IncCustomer Service Representative IBaltimore, MD$16.50–$17.50 / hourAbility to identify and perform requirements relative to specialty services (including but not limited to student proof, prior approval, medically necessary contacts, special voucher/authorization processing, and requesting enrollment cards as well as out-of-network requirements) and/or order entry. The Customer Service Representative I responds to customer service inquiries including, but not limited to, benefit information and timely fulfillment of requests for Versant Health Membership, Providers and Client Representatives.
Customer Service and Billing Supervisor - Medical Equipment NORTHERN PHARMACY AND MEDICAL EQUIPMENT, INC.Customer Service and Billing Supervisor - Medical EquipmentBaltimore, MDIn this role, you'll lead a dedicated team of customer service representatives and product specialists to provide essential medical equipment services to our valued community. With your expertise in DME billing, insurance, and customer service, you'll ensure that our customers receive excellent, compassionate support and accessible healthcare solutions.
Patient Services Specialist (CASSI Ashland) (Bilingual Spanish) Kennedy Krieger Institute IncPatient Services Specialist (CASSI Ashland) (Bilingual Spanish)MDThe incumbent is responsible for diversified administrative duties and front-end clinical operations activities which will include greeting patients and families; collecting patient information; and completing cashiering functions. Promptly answer phones, appropriately direct calls, take and deliver accurate messages, answer questions, and provide accurate and timely follow-up as needed.
NewProvider Relations Representative I (Hybrid) Blue Cross and Blue Shield AssociationProvider Relations Representative I (Hybrid)Baltimore, MD$49,464–$98,241 / yearPROJECT MANAGEMENT: Supports network projects and outreach initiatives that must be special handled by Provider Relations in order to mitigate risk to CareFirst, supplement existing technology, maintain critical operations, support corporate initiatives including but not limited to provider experience scores, STAR ratings, HEDIS measures, and CAHPS program. Provides communication, education, issue/dispute resolution and support of managing all of CareFirst''s contracted in-network providers including independent professional practices, health systems, hospitals, and ancillary providers across all lines of business.
Solutions Program Manager TriWest Healthcare AllianceSolutions Program ManagerBaltimore, MDRemoteFull timeThe Solutions Program Manager is responsible for ensuring that our strategic, enterprise wide programs are well defined, planned, tracked and communicated in a consistent manner, responsible for building partnering relationships with C-Suite executives and other stakeholders; responsible for on time, within budget and quality implementation of enterprise wide programs; responsible for executing project management best practices. • As part of the Program Manager's Team, develop effective collaborative relationships with TriWest's C-Suite executive and other leaders in Operations, Health Care Services, Provider Network and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives.
Provider Program Manager - APM TriWest Healthcare AllianceProvider Program Manager - APMBaltimore, MDRemoteFull timeDevelops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.
Registered Nurse- RN Skilled (PT - EOW) 7:00am-3:30pm Maryland Masonic HomesRegistered Nurse- RN Skilled (PT - EOW) 7:00am-3:30pmCockeysville, MDCandidates must hold an active CPR and First Aid certification issued by the American Heart Association (AHA) or an AHA-approved training provider. • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
NewUnit Chief, IHSC Credentialing and Privileging Unit (O-6 Billet) Supervisory U.S. Department of Homeland SecurityUnit Chief, IHSC Credentialing and Privileging Unit (O-6 Billet) SupervisoryWashington, DCIn addition to contacts with internal agency units/internal/external providers across the nation at either ICE detention facilities or at local community provider networks, internal stakeholders such as agency attorneys, that include establishing contacts with persons in other Federal Departments to include the Customs and Border Patrol, Homeland Security Investigations, and the DHS (i.e., outside agency to which assigned) local communities, or due to Congressional inquiries, such contacts are required in order to explain, coordinate, interpret and seek support for policies, procedures, programs, plans or individual actions (often of a controversial and complex nature) in which an extensive amount of explanation and tact is required. collaborates and work effectively with multiple internal agency units, internal and external stakeholders as required, to include the Customs and Border Patrol, Homeland Security Investigations, and the Department of Homeland Security; may include working with agency attorneys, responding to Freedom of Information Act (FOIA) requests, and preparing documentation for Congressional inquiries.
Director, Human Resources Operations Howard University HospitalDirector, Human Resources OperationsWashington, DC$145,000–$175,000 / yearBachelors degree in Human Resources, Business Administration, Healthcare Administration, Organizational Development, Public Administration, or a related field required Masters degree in Human Resources, Business Administration, Healthcare Administration, Labor Relations, or related field preferred. The Director plays a critical role in supporting the Hospitals transformation by developing scalable HR infrastructure, strengthening operational controls, enhancing workforce practices, and ensuring the effective delivery of HR services in a highly unionized academic healthcare environment.
NewMaryland Access Point Dementia Navigation Program Assistant, Grant Services Specialist II (NCS) - Baltimore City Health Department City of BaltimoreMaryland Access Point Dementia Navigation Program Assistant, Grant Services Specialist II (NCS) - Baltimore City Health DepartmentBaltimore, MD$43,901–$69,639 / yearAbility to establish and maintain effective liaisons with people of varied backgrounds, including clients, families, neighbors, government representatives and public and private community institutions, service providers and personnel. A Grant Services Specialist II provides a wide variety of grant-funded paraprofessional administrative, programmatic and complex general support services work to an assigned City agency or program.
NewLicensed Practical Nurse (Community Living Center) U.S. Department of Veterans AffairsLicensed Practical Nurse (Community Living Center)MD$51,033–$81,582 / yearEmployees may be appointed at or advanced to GS-4 if they meet any of the criteria in paragraphs: Six months of qualifying experience as an LPN or LVN; or Graduation from an approved school and one year of experience that involved nursing care work in a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided a practical knowledge of human body structure and sterile techniques and procedures; or Graduation from an approved school of at least 24 months duration. Knowledge and skill in performing support duties for complex diagnostic tests and/or specialized practices or procedures, which include preparing the patient, assisting in the diagnostic examination, preparing and handling specialized instruments or other specialized equipment, and monitoring the patients condition before, during, and following the procedure.
Senior Quality Analyst (Hybrid) Blue Cross and Blue Shield AssociationSenior Quality Analyst (Hybrid)Baltimore, MD$72,432–$143,858 / yearQUALIFICATIONS: Education Level: Bachelor''s Degree in Population Health, Public Health, Healthcare Administration, Business Administration, Health Policy, Economics, Statistics, Mathematics, Data Science, or a related field OR in lieu of a Bachelor''s degree, an additional 4 years of relevant work experience is required in addition to the required work experience. PURPOSE: The Senior Quality Analyst is responsible for the most complex work of the team in defining, measuring, analyzing, and evaluating population health, while prioritizing, developing, and operationalizing innovative initiatives to improve the quality of care and experience, resulting in industry-leading outcomes at a population level.
Vice President of Administration CRE RecruitingVice President of AdministrationBethesda, MarylandCollaborate with SVP of Corporate Development to create a best-in-class onboarding program to ensure a seamless integration of staff, individual brokers, teams of brokers, and M&A acquisition targets that includes: 1 st week training program, appropriate paperwork, I9 verification, IT & systems set-up, initial platform training, website bio collection, press release coordination, welcome box with branded swag, and 30/60/90 day milestones with regular check-ins. This is a high-impact, hands-on leadership role, ideally suited for a candidate with a well-rounded HR and operations background supporting transaction-driven, service-based businesses with a mixed talent pool of 1099 independent contractors (ICâs) and W-2 employees (W2âs).
NewTELECOMMUNICATIONS SUPVSR Johns Hopkins HospitalTELECOMMUNICATIONS SUPVSRColumbia, MDWe are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. This individual serves as a working leader who supports the team during high-volume periods, collaborates with clinical and operational departments, and promotes a culture of accountability, professionalism, and service excellence.
Front Office Coordinator - Westminster (PC), MD Pivot Physical TherapyFront Office Coordinator - Westminster (PC), MDWestminster, MarylandFull timeAbility to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.
Front Office Coordinator - Arnold, MD Pivot Physical TherapyFront Office Coordinator - Arnold, MDArnold, MarylandFull timeAbility to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.