Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. DCDC is led by a three-star general officer and operates at the strategic theater level to provide command and control, planning, direction, coordination, integration, and synchronization of the Department of War Information Network which supports full spectrum missions for all Combatant Commands, all Military Departments, all Defense Agencies and all Field Activities.