Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available)Weekend and Evening Shift Availability Preferred Salary Range: $40,000 - $50,000The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. Additionally, the Representative actively promotes the Bank’s full range of products and services to address customers’ financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.