Experience with Alteryx, Python, or comparable automation/data transformation tools to streamline manual processes, improve repeatability, and reduce operational riskExperience using AI or Microsoft Copilot capabilities to improve productivity, summarize data insights, support documentation, or identify process improvement opportunitiesExperience in Global Treasury Servicing, Fulfillment, and Merchant Operations businesses and/or experience supporting large geographically dispersed teamsStrong relationship-building and influencing skillsAbility to lead in a complex, fast-paced environmentTechnology or Reporting team experience a plusPMO, Executive Communications, or COO/Business Management experience a plusPrior call center or workforce management experience Shift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. This role partners closely with senior leaders across Treasury Servicing, Fulfillment, Merchant Operations, Workforce Management, Analytics, Command Centers, Reporting, and Communications to enhance operating model effectiveness, identify emerging trends and risks, and deliver streamlined, data-driven solutions that drive strategic outcomes.