In addition to general housekeeping tasks duties include: cleaning all aspects of the Inn at Willow Grove, including guest rooms, spa, restaurant, event spaces, and offices, organize work schedule from the room status list, arrivals and departures, distribute linen, towels and room supplies using golf carts, restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, etc., replace dirty linens with clean items, realign furniture and amenities according to prescribed layout, respond to guest queries and requests, respond to calls for housekeeping problems, deliver any requested housekeeping items to guest rooms, organize and restock housekeeping supplies at the end of the shift, provide excellent customer service, ensure confidentiality and security of guest rooms, and. Our housekeeping staff consists of guest service-oriented individuals who are energetic, organized, methodical and can work both as a team player and independently towards one goal - maximum guest satisfaction.