Demonstrated proficiency with Microsoft Teams, Excel, Word, and PowerPoint, including using Teams for communication and collaboration; Excel for trackers, sorting, filtering, formulas, and data review; Word for professional documents; and PowerPoint for clear, audience-appropriate presentations. Follow the telephone-contact and pipeline-management strategy established by the Vice President of Admissions and Senior Director of Admissions, including required call volume, tour activity, conversion activity, and funnel management expectations.