NewTravel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,344 per week in Bay City, MI Cynet HealthTravel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,344 per week in Bay City, MIBay City, MI$2,344Job Title: Registered Nurse Profession: Nursing Specialty: Intensive Care Unit Duration: 13 weeks Shift: 7:00 PM - 7:30 AM Hours per Shift: 12 Experience: 2+ years of ICU experience License: Michigan Certifications: ACLS, BLS (AHA), NIHSS Must-Have: Comfortable with floating to ED and Step down Description: Collaborates with a physician to provide a plan of care that will return the patient to optimal health. Delegates to and oversees Nurse Assistants, Patient Care Associates, OB Care Associates, Surgical Service Assistants, Nursing Clerks, and Psychiatric Technicians.
NewTravel Nurse RN - Ambulatory Care - $2,003 per week in Midland, MI Lucid Staffing SolutionsTravel Nurse RN - Ambulatory Care - $2,003 per week in Midland, MIMidland, MI$2,003Lucid Staffing Solutions was created by former healthcare workers who lived the short staffing, the chaotic workflows, and the nonstop pressure that comes with patient care. We built an agency powered by real clinical experience, kept simple and supportive, so you never have to guess whether the people guiding you actually know what they’re talking about.
NewTravel Nurse RN - Progressive Care Unit - $2,396 per week in Bay City, MI Lucid Staffing SolutionsTravel Nurse RN - Progressive Care Unit - $2,396 per week in Bay City, MIBay City, MI$2,396Lucid Staffing Solutions was created by former healthcare workers who lived the short staffing, the chaotic workflows, and the nonstop pressure that comes with patient care. We built an agency powered by real clinical experience, kept simple and supportive, so you never have to guess whether the people guiding you actually know what they’re talking about.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,006 per week in Midland, MI Cynet HealthTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,006 per week in Midland, MIMidland, MI$2,006Job Title: Registered Nurse (RN) Profession: Nursing Specialty: Post Anesthesia Care Unit Duration: 13 weeks Shift: Days Hours per Shift: 12 hours Experience: 2+ years of RN experience; Pre/Post Op experience; Phase II experience; PACU experience License: Active Michigan Nursing License Certifications: Active American Heart Association BLS; Active American Heart Association ACLS Must-Have: Skills Checklist, current to 1 year, pertinent to the specialty Description: This position requires basic knowledge of operative procedures. The Registered Nurse regularly assesses patient needs and provides skilled nursing services as prescribed by the physician's plan of care.
NewTravel Nurse RN - Progressive Care Unit - $2,020 per week in Bay City, MI Cynet HealthTravel Nurse RN - Progressive Care Unit - $2,020 per week in Bay City, MIBay City, MI$2,020Job Title: Registered Nurse (RN) Profession: Nursing Specialty: Stepdown Duration: 13 weeks Shift: 7:00 PM - 7:30 AM Hours per Shift: 12 hours Experience: 2 years RN Stepdown/Progressive Care experience required License: State license in Michigan required Certifications: BLS (AHA), ACLS (AHA) required Must-Have: Telemetry monitoring experience, Cerner experience Description: Utilize advanced monitoring equipment to track vital signs, telemetry, and critical metrics. Care for patients recovering from surgery, cardiac events, or those with complex conditions (e.g., ventilator patients, stroke patients requiring neuro checks).
NewTravel Nurse RN - Progressive Care Unit - $1,831 to $1,944 per week in Midland, MI AMN HealthcareTravel Nurse RN - Progressive Care Unit - $1,831 to $1,944 per week in Midland, MIMIDLAND, MI$1,831–$1,944Progressive care nurse, PCU RN, PCU, progressive care, progressive care unit, patient care, PCU nurse, nurse, nursing, RN, R.N., registered nurse, healthcare, health care, hospital, step down nurse, telemetry nurse, ER holding At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
NewTravel Nurse RN - Progressive Care Unit - $1,973 to $2,095 per week in Saginaw, MI AMN HealthcareTravel Nurse RN - Progressive Care Unit - $1,973 to $2,095 per week in Saginaw, MISAGINAW, MI$1,973–$2,095Progressive care nurse, PCU RN, PCU, progressive care, progressive care unit, patient care, PCU nurse, nurse, nursing, RN, R.N., registered nurse, healthcare, health care, hospital, step down nurse, telemetry nurse, ER holding At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,845 per week in Midland, MI Magnet MedicalTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,845 per week in Midland, MIMidland, MI$1,845Requirements: -Graduate of an RN program -Previous work experience as an RN -Current unrestricted RN license in the state Workplace conditions: -Frequent lifting, bending, and reaching -May require lifting to 80 pounds (using proper techniques) -May require standing and walking 2-5 hours at a time -May have exposure to chemicals, radiation, infectious diseases/waste and/or blood borne pathogens Purpose of the Position: Responsible for the delivery of direct patient care using the nursing process and as defined by the healthcare facility in their unit specific job description.
NewTravel Nurse RN - Progressive Care Unit - $1,861 to $1,976 per week in Bay City, MI AMN HealthcareTravel Nurse RN - Progressive Care Unit - $1,861 to $1,976 per week in Bay City, MIBAY CITY, MI$1,861–$1,976Progressive care nurse, PCU RN, PCU, progressive care, progressive care unit, patient care, PCU nurse, nurse, nursing, RN, R.N., registered nurse, healthcare, health care, hospital, step down nurse, telemetry nurse, ER holding At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
NewTravel Nurse RN - Intermediate Care in Bay City, MI Concentric Healthcare StaffingTravel Nurse RN - Intermediate Care in Bay City, MIBay City, MIMaintain accurate and timely documentation of nursing care and patient responses; educate patients and families on diagnoses, treatment plans, and discharge instructions. Perform regular patient assessments, recognize changes in condition, and initiate appropriate interventions or life-saving measures.
NewTravel Nurse RN - Progressive Care Unit - $2,105 per week in Saginaw, MI Advantis Medical StaffingTravel Nurse RN - Progressive Care Unit - $2,105 per week in Saginaw, MISaginaw, MI$2,105Advantis Medical, the #1 rated travel nurse agency, is currently seeking an experienced PCU Registered Nurse (RN) for an exciting new travel job in Saginaw, MI 48601. If you are an experienced PCU Registered Nurse (RN) with a passion for providing exceptional patient care, just let us know you’re interested.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,820 to $1,936 per week in Midland, MI Fusion Medical StaffingTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,820 to $1,936 per week in Midland, MIMidland, MI$1,820–$1,936This role involves assessing patient health before and after surgery, implementing care plans, administering treatments, and collaborating with healthcare teams to ensure high-quality, patient-centered care. Essential Work Functions: Assess patients pre-operatively, including reviewing medical history, performing physical examinations, and identifying potential risks.
NewTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,830 per week in Midland, MI Core Medical GroupTravel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,830 per week in Midland, MIMidland, MI$1,830In addition to dedicated, personalized support from your recruiter, when you work with CoreMedical Group you'll receive: Access to an extensive benefits package, including day 1 health, dental, and vision insurance, employer paid life insurance, a health reimbursement account, and more! *Estimate of weekly payments is intended for informational purposes and includes hourly wages, as well as reimbursements for meal & incidental expenses, and housing expenses incurred on behalf of the Company.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNSaginaw, MIAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
Patient Care Technician MyMichigan HealthPatient Care TechnicianMidland, MichiganFull timeEquivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.
Patient Care Coordinator NexDine LLCPatient Care CoordinatorSaginaw, MIWork Environment: The Patient Care Coordinator operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. Patient Care Coordinator Job Summary: The Patient Care Coordinator reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service.
Patient Care Technician - WellSport Ortho (Bay City) MyMichigan HealthPatient Care Technician - WellSport Ortho (Bay City)Midland, MichiganFull timeRequired Equivalent Experience - Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. (25%)* Assists with completing non-clinical tasks as assigned by the practice (scanning, faxing, pulling practice reports, conducting patient outreach appointment reminders, scheduling patient appointments, Epic Workque follow up).
NewPatient Care Field Associate (Part-Time & Flexible) Hueman PE Talent SolutionsPatient Care Field Associate (Part-Time & Flexible)Bay City, MIIn this role you will: Visit patients in their homes to deliver and set up compression therapy devices. People who love face-to-face interaction and want to make a direct impact in patients’ lives.
NewPatient Care Technician Trainee MyMichigan HealthPatient Care Technician TraineeMidland, MichiganTemporaryThe Patient Care Technician Trainee will receive education to provide basic nursing care, communicate with patients, family members, and others on the healthcare team, and obtain the skills necessary to provide, and assist with, patient activities of daily living. The position exists to provide incumbents training to achieve educational knowledge and a defined skillset and ultimately obtain an internal certification which qualifies the trainee for a Patient Care Technician position at MyMichigan Health.
Patient Care Navigator (HYBRID**Not Fully Remote**) - Clare MyMichigan HealthPatient Care Navigator (HYBRID**Not Fully Remote**) - ClareMidland, MichiganRemoteFull timeCoordinates medical appointments, assists patients in addressing their barriers to medication regimen adherence, actively works with patients to increase adherence to scheduled appointments, and coordinates follow up with non-clinical services such as transportation, home health, homeless shelters, home meal delivery, etc. The patient care navigator will actively engage with patients and caregivers both in the practice/clinic and over the phone using critical thinking and communication skills to identify barriers that may be impacting the patients ability to achieve optimal health.
Patient Care Navigator (HYBRID**Not Fully Remote**) - Standish/Tawas MyMichigan HealthPatient Care Navigator (HYBRID**Not Fully Remote**) - Standish/TawasMidland, MichiganRemoteFull timeCoordinates medical appointments, assists patients in addressing their barriers to medication regimen adherence, actively works with patients to increase adherence to scheduled appointments, and coordinates follow up with non-clinical services such as transportation, home health, homeless shelters, home meal delivery, etc. The patient care navigator will actively engage with patients and caregivers both in the practice/clinic and over the phone using critical thinking and communication skills to identify barriers that may be impacting the patients ability to achieve optimal health.
Patient Care Navigator MyMichigan HealthPatient Care NavigatorMidland, MichiganFull timeSummary: The Patient Care Navigator (PCN) renders assistance to patients and professional staff, within an assigned department or centralized geography, in support of improving care access, care transitions and coordination of patient care resources. The PCN will actively engage with patients and caregivers through telehealth technology and by phone using critical thinking and communication skills to identify barriers that may be impacting the patient's ability to achieve optimal health.
Patient Care Technician -PCT Fresenius Medical CarePatient Care Technician -PCTSaginaw, MichiganAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Care Associate Casual- 6 West McLaren Health Care CorpPatient Care Associate Casual- 6 WestBay City, MIFollows established policy/procedures for specimen collection, focusing on patient identification, appropriate and required collection, transportation and delivery of specimens. Essential Functions and Responsibilities: Completes unit assignments during scheduled time period, meeting the criteria designated by the Nursing Manager/Resource Nurse.
Patient Care Associate Casual McLaren Health Care CorpPatient Care Associate CasualBay City, MIFollows established policy/procedures for specimen collection, focusing on patient identification, appropriate and required collection, transportation and delivery of specimens. Essential Functions and Responsibilities: Completes unit assignments during scheduled time period, meeting the criteria designated by the Nursing Manager/Resource Nurse.
NewPatient Care Associate- Inpatient Rehab McLaren Health Care CorpPatient Care Associate- Inpatient RehabBay City, MIProvides physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Preferred: Minimum of six (6) months recent experience as a Nurse Assistant in an acute care setting preferred.
NewPatient Care Associate- 6 West McLaren Health Care CorpPatient Care Associate- 6 WestBay City, MIProvides physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Preferred: Minimum of six (6) months recent experience as a Nurse Assistant in an acute care setting preferred.
NewPatient Care Associate- 3 East McLaren Health Care CorpPatient Care Associate- 3 EastBay City, MIProvides physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Preferred: Minimum of six (6) months recent experience as a Nurse Assistant in an acute care setting preferred.
NewPatient Care Associate- Emergency Services McLaren Health Care CorpPatient Care Associate- Emergency ServicesBay City, MIProvides physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Preferred: Minimum of six (6) months recent experience as a Nurse Assistant in an acute care setting preferred.
Patient Care Associate- 5 East McLaren Health Care CorpPatient Care Associate- 5 EastBay City, MIProvides physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Preferred: Minimum of six (6) months recent experience as a Nurse Assistant in an acute care setting preferred.
Patient Care Associate- Medical ICU McLaren Health Care CorpPatient Care Associate- Medical ICUBay City, MIProvides physical support for patients with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing or exercising. Preferred: Minimum of six (6) months recent experience as a Nurse Assistant in an acute care setting preferred.
Patient Care Technician -PCT Fresenius Medical Care AG & Co KGaAPatient Care Technician -PCTSaginaw, MIEducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Care Technician DaVita IncPatient Care TechnicianMidland, MIDaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic. As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life-sustaining dialysis treatment.
Patient Placement Assistant MyMichigan HealthPatient Placement AssistantMidland, MichiganFull timeEmployees will collaborate with unit clerks, nurses, nursing supervision and the Transfer Coordinator RN as needed to ensure appropriate and timely placement of patients being admitted to all MyMichigan Health medical centers. Summary: This position is responsible for the assignment of patients’ beds to facilitate moving patients who require a hospital stay to the floor from other departments such as the Emergency Department, PACU, etc.
Patient Service Representative - PRN Mary Free Bed Rehabilitation HospitalPatient Service Representative - PRNSaginaw, MichiganCollect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care . Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Patient Service Representative Mary Free Bed Rehabilitation HospitalPatient Service RepresentativeSaginaw, MichiganCollect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care . Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Patient Placement Coord RN MyMichigan HealthPatient Placement Coord RNMidland, MichiganFull timeSummary: The Patient Placement Coordinator RN is responsible for accurately applying admission criteria for patients that have a physician requesting an initial bed assignment to ensure timely and appropriate status and room placement. Responsibilities: (50%)* Performs medical necessity assessment to ensure accurate and timely patient status and bed assignment using hospital selected medical necessity criteria such as InterQual.
Patient Services Assistant MyMichigan HealthPatient Services AssistantSaginaw, MichiganFull timeCoordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. (20%)* Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.
Patient Services Assistant - Cardiology (Midland) MyMichigan HealthPatient Services Assistant - Cardiology (Midland)Midland, MichiganFull timeCoordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. (20%)* Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.
Patient Services Assistant - Endocrinology (Midland) MyMichigan HealthPatient Services Assistant - Endocrinology (Midland)Midland, MichiganFull timeCoordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. (20%)* Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.
Patient Services Assistant - WellSport Ortho (Bay City) MyMichigan HealthPatient Services Assistant - WellSport Ortho (Bay City)Midland, MichiganPart timeCoordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. (20%)* Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.
Patient Services Assistant - Gastroenterology (Midland) MyMichigan HealthPatient Services Assistant - Gastroenterology (Midland)Midland, MichiganFull timeCoordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. (20%)* Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.
Patient Services Assistant - Float Pool (Gratiot) MyMichigan HealthPatient Services Assistant - Float Pool (Gratiot)Midland, MichiganCoordinates the patient flow process within the practice by answering the phone, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, collecting payments and may be required to schedule tests and/or procedures and process referrals. (20%)* Prior to patient departure, schedule future appointments, necessary tests and procedures, collect applicable copayments, process referrals, checks out patients, obtain prior authorizations as needed.
Sr Patient Acct Representative MyMichigan HealthSr Patient Acct RepresentativeMidland, MichiganFull timeSummary: This position is responsible for handling in-coming phone calls or in person to the customer service area for MyMichigan Medical Center’s Midland, Gratiot, Clare and Gladwin and EMS This position resolves patient questions/problems/complaints, determine financial arrangements and analyze and resolve delinquent accounts. Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
Patient Access Assistant MyMichigan HealthPatient Access AssistantMidland, MichiganFull timeThis position will work closely with providers and patients in resolving, documenting, monitoring, and communicating pre-authorizations for diagnostic testing procedures and surgeries. The primary function of this position shall be to coordinate the timely completion, monitoring, and submittal of all incoming pre-authorizations for diagnostic testing procedures and surgeries.
Patient Coordinator Aspen Dental Management IncPatient CoordinatorMidland, MI$16–$18 / hourAs a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Patient Safety Quality Specialist RN MyMichigan HealthPatient Safety Quality Specialist RNMidland, MichiganFull timeFacilitates compliance with The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS) and state quality assurance and performance improvements requirements by coordinating, organizing and communicating appropriate information to designated committees and leadership. Oversees the event reporting process and ensures timely investigative follow up of all responsible managers, analyzes trends/patterns in the event reporting data and reports findings to leaders as well as various teams and committees as deemed necessary by the organization.
NewPatient Access Representative McLaren Health Care CorpPatient Access RepresentativeBay City, MIPosition Summary: Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for McLaren Health. Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of access to McLaren Health services.
Patient Experience Specialist MyMichigan HealthPatient Experience SpecialistMidland, MichiganFull timePrepares regular and ad hoc reports for Board of Directors, managers, executives and staff; troubleshoots reporting issues; assists with data stream and data structure projects; and provides counsel, training and presentations related to patient experience results. Provides support for Patient Relations line including service recovery, tracking of grievance and complain resolutions, processing of resolution letters, and quarterly reports to Board of Directors specific to grievances and complaints.