Loma Linda, CA20 days ago
Able to read, write legibly and speak in English (and Spanish preferred) with professional quality; use computer, printer and software programs necessary to the position, e.g., Word, Outlook, organization electronic medical record; perform basic non-licensed patient care activities; comprehend and follow-through with instructions; relate and communicate positively, effectively and professionally with others; be assertive and consistent in following and enforcing policies; work calmly and respond courteously when under pressure; collaborate; accept direction; think critically and use good judgment; work independently with minimal supervision; perform basic math functions; compose written material; manage multiple assignments effectively; organize and prioritize workload; problem solve; recall information with accuracy; pay close attention to detail; distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place and patient care; see adequately to read computer screens, medical records and written documents necessary to position; discern temperature variances through touch. Utilizes effective interpersonal skills to maximize excellence in customer service and follows service excellence best practices to improve and maintain high patient, family satisfaction scores.