Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
ER Unit Clerk InsightER Unit ClerkChicago, IllinoisOur Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. General Summary: The ER Unit Clerk works as a team member with other ancillary personnel under the direction of the registered professional nurse to meet clerical needs for a specified population of patients.
Patient Services Representative Fox Valley Medical AssociatesPatient Services RepresentativeBatavia, IL$18–$22 / hourFull timeKnowledge and skills required for the position are: Spanish fluencyEMR system proficiencyHIPAA compliancemedical terminologymulti-line phone system operationappointment schedulinginsurance eligibility verificationpatient registrationmedical collectionscustomer serviceclerical supportmulti-taskingMicrosoft OfficeGet started with our team! The ability to multi-task effectively and proficiency in Microsoft Office will further support day-to-day operations, ensuring a smooth workflow in a fast-paced healthcare setting.
Operating Room Clerk InsightOperating Room ClerkChicago, IllinoisOur Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. Maintains the fiscal integrity of the unit and hospital by accurately entering charges on patient accounts for services rendered by Insight clinicians.
Registered Nurse (Intensive Care Unit) AHS Vista LLCRegistered Nurse (Intensive Care Unit)Waukegan, ILThe ICU RN will provide high-quality, critical care to patients with life-threatening conditions, ensuring optimal patient outcomes through expert clinical judgment, advanced monitoring, and interdisciplinary collaboration. Document all care provided accurately and timely in the electronic health record (EHR).Participate in emergency response situations, including resuscitation efforts.
Care Coordinator Treatment Alternatives for Stronger CommunitiesCare CoordinatorChicago, IL$44,676–$47,650 / yearPosition Summary: The Collaborative Bridges team is an innovative care coordination pilot program to connect individuals and families with substance abuse and mental health needs upon their discharge from hospitals and provide supportive care coordination services until linked to long term community providers or client needs are resolved. ACJS’ work includes screening and assessments for substance use disorders, placing clients into treatment programs, monitoring and reporting on progress, and providing support including, but not limited to, insurance enrollment, obtaining a state ID, and finding employment resources.
New*Contingent Clinical Care LVN/LPN PT - MC Lancesoft*Contingent Clinical Care LVN/LPN PT - MCLindenhurst, IL$37.17Position Summary: As a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN), you will utilize advanced clinical expertise to deliver high-quality, evidence-based patient care. Education: The LPN/LVN must have a full, active and unrestricted license as a Licensed Practical or Vocational Nurse in a State, Territory or Commonwealth of the United States or District of Columbia.
NewPrimary Care Physician - Medical Site Director Sterling Physician RecruitersPrimary Care Physician - Medical Site DirectorChicago, ILChicago boasts a wide array of cultural and social offerings, including professional sport teams (Chicago White Sox and Chicago Bears), major part of Chicago's park system and beaches. Medical Site Director delivers quality primary health care services to special populations, emphasizing the prevention and treatment of disease.
Virtual Primary Care Physician Firefly HealthVirtual Primary Care PhysicianChicago, ILRemoteHave experience delivering care within value-based care models, including commercial risk arrangements or other risk-bearing care models, and understand the role of accurate clinical documentation, quality measurement, and population health initiatives in improving patient outcomes. You will practice as part of Firefly's multidisciplinary Care Team, collaborating closely with Nurse Practitioners (NPs), Registered Nurses (RNs), Health Guides, Behavioral Health Specialists, and other clinical partners to deliver coordinated, patient-centered care.
Seasonal Pet Care Attendant – Holiday Team Pet Care PlusSeasonal Pet Care Attendant – Holiday TeamChicago, IL$17.05Experience in animal care, hospitality, childcare, fitness, customer service, restaurants, retail, warehouses, housekeeping, janitorial work, or other active and team-oriented environments can be helpful, but it is not required. Our holiday season is one of our busiest times of year, so we are looking for people who can move quickly without sacrificing accuracy, stay organized when priorities change, and pay close attention to details even in a fast-paced environment.
Patient Services Representative Superior Health ConsultingPatient Services RepresentativeHoffman Estates, ILFull timePay: Competitive and fairBenefits that don't disappoint:Health InsuranceDentalVisionLife InsurancePTOPaid VacationPaid HolidaysUniformGrowth OpportunitiesA GREAT MATCH IF YOU MEET THESE QUALIFICATIONSYou might be our person if you:High School Diploma or GEDPositive, patient‑friendly attitudeComfortable working in a busy clinic environmentPreferred:Medical Assistant experience preferred, but not required; training is provided. Our clinical settings are designed to be professional, organized, and manageable, allowing our staff to do their best work without the burnout often found in traditional healthcare environments.
Non-Clinical - Health and Information Management - Patient Access Specialist 22nd Century Technologies, Inc.Non-Clinical - Health and Information Management - Patient Access SpecialistWarrenville, ILInteracts with various hospital departments and physicians' offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner. Performs medical necessity checks as necessary for scheduled services, communicate options to patient if appointment fails.
Patient Centricity PInS Fellow LancesoftPatient Centricity PInS FellowNorthbrook, IL$28The Patient Centricity Patient Insights & Solutions (PInS) Fellow will report to aDirector (or above) in Patient Centricity PInS team and will be assigned to work with a PInS team member(s) on planning and execution of PInS projects(s)/initiative(s) with Medical and Development, Commercial, Regulatory, Rx+, DigitalX, and other departments. Toward that end, this role will require some knowledge of multiple areas of patient care and access to care including the ability to research and provide insights into areas such as epidemiology, patient journey, gathering of the patient perspective, digital health, Real-World Evidence (RWE) and others.
Patient Sitter AHS Vista LLCPatient SitterWaukegan, ILFull timeQualificationsEducation: High School Diploma or GED requiredExperience: Previous patient care experience preferred, but not requiredSkills:Strong communication and interpersonal skillsBasic computer literacyAbility to respond effectively in emergency situationsCommitment to teamwork and patient-centered careCertification/Licensure: Current Basic Life Support (BLS/CPR) certification requiredWorking ConditionsFrequent walking, standing, bending, and lifting (up to 50 lbs).May be exposed to infectious diseases and require use of protective equipment. Job SummaryVista Medical Center is seeking a dedicated and compassionate Patient Sitter to provide close observation of patients in order to ensure a safe, clean, and supportive environment.
Patient Care Ambassador Areo Dental GroupPatient Care AmbassadorHuntley, Illinois$16–$23Your Role: As the Patient Care Coordinator at Smiles by Farr, you will play a key role in providing a seamless patient experience by managing a variety of important tasks: Reception Duties: Greet patients, answer phones, check patients in and out, handle insurance verifications, and manage appointment scheduling. Continuing education: We believe everyone on the dental team deserves continuing education; we not only provide training and onboarding, but also live continuing education with lunch or dinner provided so you can learn alongside your doctors!
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
Unit Clerk, Oncology - PRN MercyhealthUnit Clerk, Oncology - PRNCrystal Lake, IllinoisTechnical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to ideas from others and tries new things.
Ward Clerk - General Medicine Unit 6E Cook County, ILWard Clerk - General Medicine Unit 6EChicago, IL$22.76–$24.15 / hourThis includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures. When applying for employment with the Cook County Health & Hospital System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.
NewDental Patient Care Coordinator Frontline Source GroupDental Patient Care CoordinatorChicago, ILLINOISWith continued expansion plans that include additional operatories and providers, the practice offers a stable environment, strong leadership, and opportunities for long-term career growth. This individual will manage scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check in through treatment completion.
Dental Patient Care Coordinator Frontline Source Group Holdings, LLC dba dfwHRDental Patient Care CoordinatorChicago, ILWith continued expansion plans that include additional operatories and providers, the practice offers a stable environment, strong leadership, and opportunities for long-term career growth. This individual will manage scheduling, patient communications, insurance verification, and front office operations while helping ensure every patient receives outstanding service from check in through treatment completion.