NewSales Development Representative AthenahealthSales Development RepresentativeBoston, MA$48,000–$82,000We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
Patient Service Representative - Rehab Services - Full Time - Nashua, NH SolutionHealthPatient Service Representative - Rehab Services - Full Time - Nashua, NHNashua, NHAnchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. This role is responsible for delivering exceptional customer service while managing patient-facing and clerical operations including registration, scheduling, referrals, documentation, and payment collection.
Patient Service Representative UnitedHealth Group IncPatient Service RepresentativeWatertown, MARemote$16.15–$28.80 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We"re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts.
PATIENT SERVICE REPRESENTATIVE - FLOAT (DENTAL/VISION) Charles River Community HealthPATIENT SERVICE REPRESENTATIVE - FLOAT (DENTAL/VISION)Brighton, MA$20–$26 / hourWe are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. Ensure that all interactions between Administration, Customer Service operations, and patients are professional, helpful, provides empathy and creates an atmosphere of CRCH being a safe place and welcoming place for all community members that enter, call, or seek our services, as a member of the Community Support Service Team.
Patient Service Representative Lahey Hospital and Medical CenterPatient Service RepresentativeBoston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Services Representative-Radiology Emerson HospitalPatient Services Representative-RadiologyConcord, MA$18–$22 / hourMust have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision. Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.
Patient Services Representative II UnitedHealth Group IncPatient Services Representative IIBoston, MA$20.38–$36.44 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower-level representatives.
Patient Service Representative Brigham and Women's HospitalPatient Service RepresentativeBrighton, MA$17.71–$25.28 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
Patient Service Representative - Dental - Woonsocket or West Warwick Thundermist Health CenterPatient Service Representative - Dental - Woonsocket or West WarwickWoonsocket, RISignificant Job Functions Prepares patient records for dental visits Verifies dental insurance and patient copays due at the dental visit Responsible for complete and accurate data entry of all information, which includes patient registration, encounter billing information, and changes in insurance information Correctly identifies appropriateness of appointment scheduling Confirmation calls Responsible for assisting in answering all incoming calls, taking accurate messages Collects payments, obtains referrals to specialist, and schedules upcoming appointments when necessary Provides reports of daily productivity and daily collection to the Practice Manager. General Responsibilities The Dental Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering the patient, answering all incoming calls, collecting charges, and documenting appropriately.
Patient Services Representative - Front Desk - North Falmouth, MA Dermatology of Cape CodPatient Services Representative - Front Desk - North Falmouth, MAMassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
patient service representative Lahey Hospital and Medical Centerpatient service representativeBoston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative (Remote) Boston Medical CenterPatient Service Representative (Remote)MARemote$20.08–$22.61 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Essential Responsibilities: The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.
Senior Patient Service Representative - Foundation OBGYN - Full Time - Foundation Medical Partners SolutionHealthSenior Patient Service Representative - Foundation OBGYN - Full Time - Foundation Medical PartnersNashua, NHAnchored by Southern New Hampshire Medical Center-a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and a 5-time Magnet designation for nursing excellence-we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Under the supervision of the Practice Manager, this position provides advanced front desk and administrative support, ensures an exceptional patient experience, and serves as a resource for staff.
Patient Service Representative - BIDMC (40 Hours, Day shifts) Lahey Hospital and Medical CenterPatient Service Representative - BIDMC (40 Hours, Day shifts)Boston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders.
Patient Services Representative Codman Square Health CenterPatient Services RepresentativeBoston, MACSHC offers a full continuum of services such as primary care, urgent care, behavioral health, care management, nutrition, family planning, optometry, dentistry, laboratory, pharmacy, radiology, and medical specialties including HIV care, substance use treatment, Hepatitis C, OB-GYN, Nephrology, and Cardiology alongside an on-site STI clinic. Responsible for scheduling same day and follow up appointments, conducting appointment reminder calls, putting patients on recall list, processing patient no shows and cancellations, and performing end of day reconciliations.
Patient Services Representative II Codman Square Health CenterPatient Services Representative IIRandolph, MAThe PSR II is required to provide excellent customer service for patients, staff and providers alike - whether on the phone or during face-to-face interactions, and to ensure a positive patient experience for Codman Square Health Center's patients and their families. Responsible for scheduling same day and follow up appointments, conducting appointment reminder calls, putting patients on recall list, processing patient no shows and cancellations, and performing end of day reconciliations.
Patient Service Representative Beth Israel Lahey HealthPatient Service RepresentativeBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative - BIDMC (40 Hours, Day shifts) Beth Israel Lahey HealthPatient Service Representative - BIDMC (40 Hours, Day shifts)Boston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem-solving. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders.
Patient Service Representative (Hybrid) Lahey Hospital and Medical CenterPatient Service Representative (Hybrid)Boston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Patient Service Representative (Per Diem) Greater Lawrence Family Health CenterPatient Service Representative (Per Diem)Lawrence, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. • Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Patient Service Representative Greater Lawrence Family Health CenterPatient Service RepresentativeLawrence, MassachusettsEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. • Perform patient registration functions for new and existing patients, including confirmation of appointments, updating demographic information, insurance verification, pulling of patient charts, and notifying medial assistant when patient has been registered.
Patient Service Representative - FT - West Warwick and Woonsocket Thundermist Health CenterPatient Service Representative - FT - West Warwick and WoonsocketWoonsocket, RIThe Patient Service Representative is responsible for welcoming and assisting patients with scheduling of appointments, taking charge of all aspects of registering patient demographics, answering all incoming calls, collecting co-payments and/or balances from office visits, taking complete and accurate messages, and documenting appropriately. To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.
Patient Services Representative (Temp) Codman Square Health CenterPatient Services Representative (Temp)Dorchester, MAExperience with Epic (Prelude, Cadence, Resolute, Care Everywhere, Ambulatory, Care Management) and payer portals (NEHEN, MMIS, WebMD) preferred. Perform patient check-in and registration activities, including insurance verification, collection of co-pays or payments, administration of the sliding scale program, and arrival of patients in the EHR.
Patient Service Representative I - Fulltime - Dracut Urgent Care Lowell General HospitalPatient Service Representative I - Fulltime - Dracut Urgent CareLowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I - Per Diem Lowell General HospitalPatient Service Representative I - Per DiemMelrose, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I - Full time, Rotating Schedule Lowell General HospitalPatient Service Representative I - Full time, Rotating ScheduleLowell, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Service Representative I - Full time Lowell General HospitalPatient Service Representative I - Full timeBoston, MA$20.12–$25.15 / hourConducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Patient Services Representative - Front Desk - North Falmouth, MA ExternalPatient Services Representative - Front Desk - North Falmouth, MAMassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Service Representative - Family Practice of South Nashua - Full Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Family Practice of South Nashua - Full Time - Foundation Medical PartnersNashua, New HampshireResponsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. Our dedicated team of primary care physicians and nurse practitioners, behavioral health experts, and care coordinators—work together so our patients have the care they need.
NewPatient Service Representative - Nashua Center for Internal Medicine - Part Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Nashua Center for Internal Medicine - Part Time - Foundation Medical PartnersNashua, New HampshireResponsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. Our team of physicians and nurse practitioners offers primary care our patients can rely on.
Patient Service Representative - Foundation Cardiology - Full Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Foundation Cardiology - Full Time - Foundation Medical PartnersNashua, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. Our expert team of cardiologists has the resources and experience to offer the most sophisticated, cutting-edge cardiac services, giving the best treatment to our patients!
Patient Service Representative - Immediate Care of Pelham - Part Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Immediate Care of Pelham - Part Time - Foundation Medical PartnersPelham, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. This quick, walk-in option allows our patients to see a provider without scheduling an appointment.
Patient Service Representative - Nashua Center for Internal Medicine - Full Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Nashua Center for Internal Medicine - Full Time - Foundation Medical PartnersNashua, NHAbout the Job: Responsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. Our team of physicians and nurse practitioners offers primary care our patients can rely on.
Patient Service Representative - Neurosurgery at Center for Bone and Joint - Full Time - Foundation Medical Partners SolutionHealthPatient Service Representative - Neurosurgery at Center for Bone and Joint - Full Time - Foundation Medical PartnersNashua, New HampshireResponsible for greeting patients, answering all incoming telephone calls, providing general information, check-in and check-out for all patients, communicating with internal and external customers, scheduling appointments, entering and tracking referrals, filing, and other duties as assigned. Our neurosurgeons have the advanced training and experience to assess, diagnose, and treat neurosurgical injuries or conditions and help our patients get back to their lives!
Per Diem Patient Services Representative North Shore Community Health IncPer Diem Patient Services RepresentativeSalem, MAReporting to the Site Manager in a very busy office, the Per Diem Patient Services Representative (Front Desk) serves as the first face our patients encounter, ensuring patients are appropriately registered, scheduled, and charged for medical visits to facilitate smooth clinic flow. North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care.
Patient Services Representative, Call Center Sturdy Memorial HospitalPatient Services Representative, Call CenterAttleboro, MA$19.85–$30.05 / hourThis role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
Pharmacy Technician / Patient Service Representative BrightSpring Health ServicesPharmacy Technician / Patient Service RepresentativeHudson, MA$28–$34 / hourThe home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
Patient Services Representative II - Front Desk - Norwell, MA South Shore Skin CenterPatient Services Representative II - Front Desk - Norwell, MAMassachusettsEfficiently triage and route clinical calls to the appropriate healthcare professionals, ensuring timely and precise responses to patient inquiries. To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Act as the initial point of contact for patients, fostering a professional, welcoming, and courteous environment.
Patient Services Representative II - Front Desk - Norwell, MA ExternalPatient Services Representative II - Front Desk - Norwell, MAMassachusettsEfficiently triage and route clinical calls to the appropriate healthcare professionals, ensuring timely and precise responses to patient inquiries. To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Act as the initial point of contact for patients, fostering a professional, welcoming, and courteous environment.
patient service representative Beth Israel Lahey Healthpatient service representativeBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative (Hybrid) Beth Israel Lahey HealthPatient Service Representative (Hybrid)Boston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Patient Experience Representative I- Dental Services Boston Children's HospitalPatient Experience Representative I- Dental ServicesBrookline, MA$19.06–$27.64 / hourYou will work under close supervision to provide support to the administrative operations of the Dental Services Dept and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Services Representative (Per-Diem) Codman Square Health CenterPatient Services Representative (Per-Diem)Dorchester, MAResponsible for explaining to patients/parents/guardians their responsibilities ( i.e. arrival and appointment times, form requirements, payment expectations, late and cancellation policy) Responsible for entering accurate patient data, telephone encounters, referrals, forms and prescription requests into the Electronic Health Record (EHR). Responsible for scheduling same day and follow up appointments, conducting appointment reminder calls, putting patients on recall list, processing patient no shows and cancellations, and performing end of day reconciliations.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeManchester, New HampshireThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Patient Service Representative - Rehab at Rivers Edge - Per Diem SolutionHealthPatient Service Representative - Rehab at Rivers Edge - Per DiemManchester, New HampshireAssumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology.
Patient Service Representative - Gastroenterology - Full Time SolutionHealthPatient Service Representative - Gastroenterology - Full TimeManchester, New HampshireIf office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics.
Patient Service Representative - Orthopaedics - Full Time SolutionHealthPatient Service Representative - Orthopaedics - Full TimeManchester, New HampshireAbout UsAt Elliot Orthopedics, a Department of Elliot Hospital, we offer expert, personal and individualized care in the diagnosis and treatment of all orthopedic conditions including sports injuries, trauma care, joint replacement surgery and most musculoskeletal conditions. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
NewPatient Service Representative - Neurology - Per Diem SolutionHealthPatient Service Representative - Neurology - Per DiemManchester, New HampshireIf office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics.