Upholding program guidelines, VA Grant and Per Diem requirements (38 CFR Part 61), and grant terms and conditions, Entering timely and accurate data into HMIS and agency files, including intakes, ISPs, progress notes, daily contacts, and discharges, Supporting program performance goals for exits to permanent housing, employment and income at discharge, and fewer negative exits, and. Establishing personal rapport with each Veteran and listening carefully and without judgment, Working with each Veteran to develop and regularly review an Individual Service Plan (ISP) with goals for housing, income, health, and support networks, Connecting Veterans to VA, Medicare, Medicaid, and community medical, mental health, and substance use care, Supporting access to at least three nutritious meals a day, seven days a week, and.