Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. Communicates with the patient by addressing the patient by name, introducing self to patient, explaining the exam in lay terms, and preparing patients for CT procedures by accurately assessing patient’s needs and medical history; keeps patient informed of exam progress.