High school diploma/GED or equivalent working knowledge • Requires knowledge of patient financial services, financial, collecting services, or insurance industry experience processes normally acquired over one or more years of work experience • Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently • Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences • Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. Provides a variety of patient services to assist in patient flow, including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.