Fairfax, Virginia21 days ago
Cultivates, solicits, and stewards recent graduate and parent and family donors through all annual giving channels; Manages recent graduate and parent and family annual giving appeals, segmentation, and solicitation strategies; Develops data-driven strategies and supports pipeline development by identifying and qualifying top recent graduate and parent and family prospects; Reports on yearly goals and pipeline growth; Assists the transfer of recent graduate and parent and family data from the university to university advancement; Collaborates with University Life and the Office of Parent and Families to build a seamless experience for recent graduate and parent and family donors; and. Monitors fundraising KPIs such as conversion rates, average gift size, revenue per contact, and donor retention; Identifies operational gaps and implements corrective action plans; Oversees workforce planning, scheduling efficiency, and resource allocation; Collaborates with HR, IT, Training, and other departments to enhance the Engagement Center performance; Oversees texting communication that the Engagement Center Supervisor is managing; Ensures CRM data integrity; In collaboration with Advancement Finance, manages budget related to Engagement Center operations; and.