Develop and maintain a deep understanding of care coordination customers on both sides of the market, including provider organizations (independent practices, health systems, and care management teams) and payers (health plan care management, population health, and quality functions), and their distinct workflows, pain points, and success metrics. Reporting to the Vice President of Product Management, this leader sets and executes the holistic care coordination product strategy, from short-term release planning through multi-year vision, ensuring every product decision is grounded in deep customer insight, healthcare market dynamics, and Veradigm's business objectives.