NewCustomer Care Team Lead Overnight PLSCustomer Care Team Lead OvernightOak BrookThe Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Care Team Lead Bilingual Spanish PLSCustomer Care Team Lead Bilingual SpanishOak BrookThe Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Care Representative Zurn Elkay Water SolutionsCustomer Care RepresentativeDowners Grove, IllinoisNamed by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Customer Care Representative Bilingual Preferred PLSCustomer Care Representative Bilingual PreferredOak BrookThe Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Care Agent - AmTrav PerkCustomer Care Agent - AmTravChicago, IllinoisIn practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page.
NewCustomer Care Specialist Onin StaffingCustomer Care SpecialistChicago, IL$60,000–$65,000 / yearnCompany Description Here at Onin Staffing we offer a liberal vacation and holiday pay plan, robust healthcare benefits, bonus programs and even a scholarship for continuing education. Here at Onin Staffing we offer a liberal vacation and holiday pay plan, robust healthcare benefits, bonus programs and even a scholarship for continuing education.
Customer Care Specialist - Work From Home Spade RecruitingCustomer Care Specialist - Work From Homechicago, ILRemoteOur remote training program is designed to help you gain confidence, build skills, and start earning quickly — even if you're starting from scratch. Help Clients Understand Their Options – Hold virtual meetings with individuals and families who want help navigating their coverage.
Supervisor, Customer Care Envoy Air Inc.Supervisor, Customer CareChicago, Illinois$51,000–$56,500 / yearFull timeEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight.
Implementation Manager- Customer Care Transformation Zurn Elkay Water SolutionsImplementation Manager- Customer Care TransformationDowners Grove, IllinoisNamed by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. This role is responsible for implementing new initiatives, leading change management efforts, and owning KPI/reporting frameworks while ensuring a strong focus on customer outreach and CSAT performance.
Part-Time Patient Care Coordinator Call Center Chicago ENTPart-Time Patient Care Coordinator Call CenterChicago, ILPart timeREQUIRED QUALIFICATIONSHigh school diploma or equivalent requiredAbility to work within an EMR database and navigate through a Windows environment requiredMust be able to type a minimum of 30 words per minute with 90% or greater accuracy PREFERRED QUALIFICATIONS 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionistBilingual in English and Spanish (speaking, writing, and comprehension)Experience working in a Sleep or ENT Specialist Office SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility. Manage and respond to messages received through:NotifyMD (after-hours and overflow call service)PerfectServe (provider on-call communication)Healow online schedulingZocdoc online schedulingGlacial Media website inquiriesDepartment and staff voicemail boxesSpecific system names or vendors for managing correspondence are subject to change (add or remove)Contact patients to schedule new appointments, coordinate follow-up care, and reschedule existing appointments as needed.
NewCustomer Service & Administrative Specialist (with AR/AP Support) (AU#337436) Barton Staffing SolutionsCustomer Service & Administrative Specialist (with AR/AP Support) (AU#337436)Lombard, IL, ILYou will act as the central point of contact for client inquiries while managing front-facing administrative workflows, document processing, and basic billing support. Key Responsibilities Customer Service & Communication Inbound Support: Serve as the primary contact for client phone and email inquiries.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Customer Service Front End Mgr - Evergreen Park IL MeijerCustomer Service Front End Mgr - Evergreen Park ILEvergreen Park, Illinois$48,250–$75,750 / yearAccountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILFull timeJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
Customer Service II - Spanish Collins Consulting, IncCustomer Service II - SpanishChicago, Illinois$0–$23 / hourFull timeResponsibilities: Solve customer inquiries with timely, accurate, and professional replies while managing multiple contact channels and continually prioritizing among static (case management, outbound calls, and emails) and dynamic (inbound calls, chats, emails) work. Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers.
Customer Service Representative Castle Buick-GMCCustomer Service RepresentativeNorth Riverside, Illinois$16–$18 / hourJoin Castle Automotive Group, a trusted network of automotive dealerships dedicated to providing a seamless and welcoming experience for every customer. This position is ideal for someone who enjoys building connections, solving problems, and creating great experiences, without a traditional sales-focused environment.
Customer Support (Two Years Call Center Exp. Strongly Preferred) Lyric NationalCustomer Support (Two Years Call Center Exp. Strongly Preferred)Lincolnwood, ILFull timeCore Responsibilities:Patient Care Ownership: Own the end-to-end follow-up on patient care tasks - see every request through to resolution, not just to hand-offMulti-Stakeholder Relationships: Be the trusted voice residents, facility staff, and providers know they can count on, built through consistent, reliable follow-throughIssue Resolution: Triage and resolve service concerns with urgency, keeping every party in the loop with clear, real-time updatesInternal Collaboration: Partner across Lyric National teams to coordinate solutions, escalate the tough ones, and deliver a seamless experience end to end Job Description: Key Responsibilities:Multi-Channel Inbound Support: Handle inbound calls and inquiries professionally and with urgency, serving as the first line of support for residents, facility staff, providers, and internal partnersSystems & Compliance Expertise: Maintain accurate records and document all interactions in CRM systems, ensuring activities adhere to strict regulatory timelines and HIPAA requirementsCross-Team Coordination: Work closely with internal partners across billing, operations, and sales to resolve escalated issues and ensure a high-quality service experience for every clientOperational Excellence: Identify and communicate process bottlenecks to improve response times and service quality across the call center environment Job Requirements:Education: High school diploma or equivalentExperience: 2+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Experience navigating CRM tools such as Salesforce; comfortable with multi-line phone systems and call center platformsRequired Skills: Sharp organizational skills, the ability to juggle multiple active cases without dropping the ball, and a proven record of delivering great customer experiencesCommunication: Exceptional verbal and written communication skills with the ability to handle sensitive healthcare conversations across diverse stakeholders with empathy, clarity, and accuracyIn-Office Requirement: This position is a 100% on-site position located in Lincolnwood, IL Preferred Qualifications:Education: Associate or Bachelor's degreeExperience: 3+ years of experience in a healthcare call center, long-term care (LTC), skilled nursing, or senior care environmentTechnical Skills: Proficiency in Microsoft 365 (i.e. Sharepoint, Microsoft Teams, Microsoft Office Planner. We're looking for a proactive problem-solver who can navigate complex customer service needs with empathy, professionalism, and precision - and who takes pride in knowing their work directly improves the quality of care our residents receive.
Customer Service Support Associate - Bob Squad Bob's Discount FurnitureCustomer Service Support Associate - Bob SquadMerrillville, IN$15–$17 / hourAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Representative - State Farm Agent Team Member Freddie Villacci, Jr. - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberChicago, ILFull timeIf you’re ready to start a career where your personality is your superpower and helping people is part of your everyday work, we’d love to meet you. We’re looking for a Customer Service Specialist who brings positive energy, strong communication skills, and a genuine desire to help others.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceChicago, ILAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.