Schedules, assigns and oversees the work of a multi-shift unit including direct supervision of all shifts; Participates in the development of unit goals and objectives; Develops unit procedures and policies; Ensures compliance of unit procedures and policies; Assists in recruitment, selection, training and development of staff; Develops competency-based job descriptions for unit staff; Ensures unit staff receive appropriate training; Conducts performance appraisals, determines priorities and plans, coordinates and supervises unit activities; Ensures cross-shift communication among staff; Develops relationships with and acts as liaison to other operating units, agencies and outside officials; Participates as a member of an interdisciplinary team to develop, evaluate and monitor programs; Coordinates interdisciplinary team meetings; Collaborates and directs any necessary alternate treatment; Monitors and tracks client care to ensure quality, effectiveness and timeliness of patient care and requisite hours of treatment are met; Facilitates bilingual interpretation as needed; Identifies barriers and assists in developing strategies and solutions for improving client care; Prepares reports; May perform clinical direct care duties; May write client treatment plans; Performs related duties as required. Incumbents in this class must possess and retain a current license as a Clinical Social Worker, Professional Counselor, Marital and Family Therapist, Licensed Alcohol and Drug Counselor, a Registered Nurse in the State of Connecticut or hold a Multistate or Compact Registered Nurse license.