Ability to: perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines and to ensure achievement of goals and objectives; read, understand, interpret, and ensure compliance with a variety of specifications, manuals, policies, procedures, rules, and regulations governing related activities, programs, and functions; ensure appropriate levels of customer service to achieve expectations and meet objectives; provide timely and accurate reports and documents; follow oral and written instructions; safely and effectively operate associated tools, equipment, and motor vehicles; navigate across even and uneven surfaces and work in construction areas; communicate appropriately and effectively orally and in writing; compile applicable information, maintain accurate records, and review documents and extract relevant information; prepare and submit accurate and reliable reports and forms; establish and maintain effective and appropriate working relationships with employees and the public; use sound judgment in decision-making with routine operations; work independently and use initiative and independent judgment within established procedural guidelines to successfully meet established goals and objectives. Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; principles and practices of effective customer service and problem resolution techniques; related occupational and environmental safety and health hazards, environmental and safety regulations, procedures, and practices; building codes, construction methods, and materials and equipment used in building projects; safe and effective operation, use, and maintenance of related tools, vehicles, and equipment; principles of record keeping and records management; business and personal computers and software applications; City organization, operations, policies and procedures to effectively perform the required functions and duties of the position.