University degree in Economics, Finance, or equivalent work experience desired • Experience in Customer Service role, preferably in the Financial Services • Excellent communicator • Empathetic and problem solver, have a passion for learning and self-development • Other languages are also advantageous, including Spanish, Norwegian, French, Finnish, Czech, Polish, German, and Arabic. • Excellent Customer Service skills in telephone and email etiquette • Client focus, interpersonal skills, and ability to network • Proactivity and Continuous Improvement mindset • Maintains highest level of technical skill in field of expertise • This position requires a high degree of discretion and judgement.