UNKNOWN

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2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred. Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.

YEAR

We’re looking for motivated, engaged people to help make everyone’s journeys better.The position is responsible for supervising employees to ensure security, safety, food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed. Responsible for labor and food cost controls as per company specifications.Annual Hiring Range<ul><li>$58,000 - $62,000/Per Year</li></ul>Benefits:<ul><li>Paid time off</li><li>401k, with company match</li><li>Company sponsored life insurance</li><li>Medical, dental, vision plans</li><li>Voluntary short-term/long-term disability insurance</li><li>Voluntary life, accident, and hospital plans</li><li>Employee Assistance Program</li><li>Commuter benefits</li><li>Employee Discounts</li><li>Free hot healthy meals for unit operations roles</li></ul>Main Duties and Responsibilities:<ul><li>Ensures quality production standards are maintained for all accounts</li><li>Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies.</li><li>Controls food cost and other controllable costs</li><li>Works with management staff to improve performance of the unit</li><li>Prepares management reports (ex. attendance, HAACCP and labor) reports as required.</li><li>Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.</li><li>Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications. </li><li>Ensures that all products are coded according to Gate Gourmet procedures.  </li><li>Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.</li><li>Completes required requisitions for the Storeroom to ensure adequate supply is maintained.</li><li>Responsible for maintaining daily temperature logs and other logs and reports as required.  </li><li>Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.</li><li>Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.</li><li>Manages work flow balancing - - the division of responsibilities amongst employees on each shift</li><li>Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)</li><li>In conjunction with department leaders determines number of employees needed by shift</li><li>Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.</li><li>Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.</li><li>Monitors daily manpower planning and schedules employees. </li><li>Responsible for employee retention and reducing employee turnover.</li><li>Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).</li><li>Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.</li><li>Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.</li><li>Ensures employees complete all company required training including but not limited to ServSafe</li><li>Compliance with all company required policies, procedures and processes including but not limited to required training</li></ul>QualificationsEducation:<ul><li>High School Diploma or GED required.</li><li>Associates degree preferred.  </li></ul>Work Experience: <ul><li>2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred</li></ul>Technical Skills: (Certification, Licenses and Registration)<ul><li>Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.</li><li>Current or previous labor relations experience is a plus, but not required.</li><li>Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.</li><li>Ability to train others required.</li><li>Must have the ability to give negative and positive feedback to employees on a daily basis.</li><li>Excellent time management skills required.  Ability to handle multiple tasks without losing focus on priorities.</li><li>Strong organizational, analytical, communication and leadership skills required.</li><li>Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.</li><li>Basic computer skills with working knowledge of Microsoft Office products required.  </li><li>Ability to obtain ServSafe Certification required.  </li><li>ServSafe Certified preferred</li></ul>Language / Communication Skills:<ul><li>Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved</li><li>Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.</li></ul>Job DimensionsGeographic Responsibility: USAType of Employment: Full-TimeTravel %: NoExemption Classification: ExemptInternal Relationships: TBDExternal Relationships:TBDWork Environment / Requirements of the Job:Normal work environmentBudget / Revenue Responsibility: USDOrganization StructureDirect Line Manager (Title):Manager, Ops, M&PDotted Line Manager (Title, if applicable):  N/ANumber of Direct Reports:Up to 40, average of 14 (union employees)Number of Dotted Line Reports: N/A Estimated Total Size of Team:Up to 40Gate Group Competencies Required to be Successful in the Job:<ul><li>Thinking – Information Search and analysis & problem resolution skills</li><li>Engaging – Understanding others, Team Leadership and Developing People</li><li>Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively</li><li>Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus</li></ul>Demonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:<ul><li>We treat each other with respect and we act with integrity</li><li>We communicate and keep each other informed</li><li>We put our heads together to problem solve and deliver excellence as a team</li><li>We have passion for our work and we pay attention to the little details</li><li>We foster an environment of accountability, take responsibility for our actions and learn from our mistakes</li><li>We do what we say we will do, when we say we are going to do it</li><li>We care about our coworkers, always taking an opportunity to make someone’s day better</li></ul>The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfWe anticipate that this job will close on:05/27/2026<h2></h2><h2>For California Residents, please click <a href="https://www.gategroup.com/en-gb/california-consumer-privacy-act/" rel="nofollow noopener noreferrer" target="_blank">here</a> to view our California privacy notice.</h2>If you want to be part of a team that helps make travel and culinary memories, join us!

gategroup

Food Supervisor

Analysis Skills

Business Performance Management

Calendar Management

Catering Services

Coaching

Collective Bargaining

Communication Skills

Computer Skills

Corporate Compliance

Corporate Policies

Cost Control

Customer Relations

Dental Insurance

Detail Oriented

Disability Insurance

Employee Assistance Plan

Employee Retention

English Language

Equipment Maintenance/Repair

FDA Requirements

Food Production

Food Quality

Food Safety

High School Diploma

Hospital

Industrial Relations

Leadership

Life Insurance

Maintain Compliance

Maintenance Services

Mandarin Chinese Language

Microsoft Office

Microsoft Product Family

Multilingual

Multitasking

Operations Management

Organizational Skills

People Management

Performance Analysis

Performance Management

Performance Reviews

Polish Language

Preventative Maintenance

Problem Solving Skills

Process Improvement

Productivity Management

Quality Metrics

Regulatory Requirements

Reporting Skills

Restaurant

Safety/Work Safety

Sanitation

ServSafe Certification

Spanish Language

Staff Corrective Action

Team Lead/Manager

Time Management

Vietnamese Language

Vision Plan

TMP PX

FEED

Job DimensionsGeographic Responsibility: USAType of Employment: Full-TimeTravel %: NoExemption Classification: ExemptInternal Relationships: TBDExternal Relationships: TBDWork Environment / Requirements of the Job: Normal work environmentBudget / Revenue Responsibility: USDOrganization StructureDirect Line Manager (Title): Manager, Ops, M&PDotted Line Manager (Title, if applicable): N/ANumber of Direct Reports: Up to 40, average of 14 (union employees)Number of Dotted Line Reports: N/AEstimated Total Size of Team: Up to 40Gate Group Competencies Required to be Successful in the Job:* Thinking - Information Search and analysis & problem resolution skills* Engaging - Understanding others, Team Leadership and Developing People* Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively* Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:* We treat each other with respect and we act with integrity* We communicate and keep each other informed* We put our heads together to problem solve and deliver excellence as a team* We have passion for our work and we pay attention to the little details* We foster an environment of accountability, take responsibility for our actions and learn from our mistakes* We do what we say we will do, when we say we are going to do it* We care about our coworkers, always taking an opportunity to make someone's day betterThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.

We're looking for motivated, engaged people to help make everyone's journeys better.The position is responsible for supervising employees to ensure security, safety, food specs, quality assurance of products, sanitation, HACCP and FDA regulations are followed. Responsible for labor and food cost controls as per company specifications.Annual Hiring Range* $58,000 - $62,000/Per YearBenefits:* Paid time off* 401k, with company match* Company sponsored life insurance* Medical, dental, vision plans* Voluntary short-term/long-term disability insurance* Voluntary life, accident, and hospital plans* Employee Assistance Program* Commuter benefits* Employee Discounts* Free hot healthy meals for unit operations rolesMain Duties and Responsibilities:* Ensures quality production standards are maintained for all accounts* Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies.* Controls food cost and other controllable costs* Works with management staff to improve performance of the unit* Prepares management reports (ex. attendance, HAACCP and labor) reports as required.* Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures.* Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.* Ensures that all products are coded according to Gate Gourmet procedures.* Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.* Completes required requisitions for the Storeroom to ensure adequate supply is maintained.* Responsible for maintaining daily temperature logs and other logs and reports as required.* Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.* Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.* Manages work flow balancing - - the division of responsibilities amongst employees on each shift* Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)* In conjunction with department leaders determines number of employees needed by shift* Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.* Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.* Monitors daily manpower planning and schedules employees.* Responsible for employee retention and reducing employee turnover.* Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).* Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.* Reviews and ensures union represented employees' pay rates are correct based on wage scales and seniority.* Ensures employees complete all company required training including but not limited to ServSafe* Compliance with all company required policies, procedures and processes including but not limited to required trainingQualificationsEducation:* High School Diploma or GED required.* Associates degree preferred.Work Experience:* 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferredTechnical Skills: (Certification, Licenses and Registration)* Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.* Current or previous labor relations experience is a plus, but not required.* Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.* Ability to train others required.* Must have the ability to give negative and positive feedback to employees on a daily basis.* Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.* Strong organizational, analytical, communication and leadership skills required.* Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.* Basic computer skills with working knowledge of Microsoft Office products required.* Ability to obtain ServSafe Certification required.* ServSafe Certified preferredLanguage / Communication Skills:* Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved* Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.Job DimensionsGeographic Responsibility: USAType of Employment: Full-TimeTravel %: NoExemption Classification: ExemptInternal Relationships: TBDExternal Relationships: TBDWork Environment / Requirements of the Job: Normal work environmentBudget / Revenue Responsibility: USDOrganization StructureDirect Line Manager (Title): Manager, Ops, M&PDotted Line Manager (Title, if applicable): N/ANumber of Direct Reports: Up to 40, average of 14 (union employees)Number of Dotted Line Reports: N/AEstimated Total Size of Team: Up to 40Gate Group Competencies Required to be Successful in the Job:* Thinking - Information Search and analysis & problem resolution skills* Engaging - Understanding others, Team Leadership and Developing People* Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively* Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:* We treat each other with respect and we act with integrity* We communicate and keep each other informed* We put our heads together to problem solve and deliver excellence as a team* We have passion for our work and we pay attention to the little details* We foster an environment of accountability, take responsibility for our actions and learn from our mistakes* We do what we say we will do, when we say we are going to do it* We care about our coworkers, always taking an opportunity to make someone's day betterThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: anticipate that this job will close on:05/27/2026For California Residents, please click here to view our California privacy notice.If you want to be part of a team that helps make travel and culinary memories, join us!

Gate Gourmet is the world’s largest independent provider of airline catering and provisioning services. We are also very active in adjacent markets.
With more than sixty years of experience in providing appealing food and beverage options, designed to fit any budget, we offer: A wide range of culinary solutions
"Last mile" provisioning to aircraft
Catering and provisioning services for non-airline business, such as railway companies, lounges, and convenience retailersGate Gourmet is the core business behind gategroup, whose ten associated companies offer customers a comprehensive scope of products and services for virtually any onboard need - from innovative menu design to stylish packaging to sophisticated supply chain solutions.

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Food Supervisor gategroup

Food Supervisor Gate Gourmet

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