Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed ; assists in pre-registration and reservation of rooms for upcoming reservations ; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking. Verify guest’s method of payment and follow established credit-check procedures ; adheres to credit, check-cashing, and cash-handling policies and procedures ; post and file all charges to guest master and city ledger accounts, follow p rocedures for issuing and closing safe deposit boxes ; understands proper mailing, packaging, and message-handling procedures.