Such projects relate to functionality enhancements in the areas of: Customer Relationship & Billing Systems (i.e. Smart Care), Advanced Meter Infrastructure Systems, Siemens/OMS Systems, Customer Rate Cases, ESCO, Regulatory Orders, Accelerated Web enhancements, and IVR Upgrades. Collaborates with business organizations, vendors, and IT Leads including: Customer Service, GIS & Business Warehouse, Electric & Gas Operations, Web/Portal Applications, Compliancy & Security, Networking, Infrastructure DBA, and Production Control.