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This role directly supports MEMBERS1st Community Credit Union’s mission of Financially Empowering Central Iowa by ensuring members receive timely communication, clear guidance, and a smooth lending experience. Collaborate with Mortgage Loan Officers, underwriters, and closing staff to resolve questions, address issues, and ensure timely progression of loans.

<h4>PURPOSE OF POSITION</h4><p>The Mortgage Loan Processor is responsible for facilitating the efficient, accurate, and compliant processing of residential mortgage loan files from application through closing. This role directly supports MEMBERS1st Community Credit Union’s mission of Financially Empowering Central Iowa by ensuring members receive timely communication, clear guidance, and a smooth lending experience. The Mortgage Loan Processor collaborates closely with Mortgage Loan Officers, underwriting, and closing teams to deliver high-quality service in alignment with the credit union’s cooperative principles and service standards.</p><h4>ESSENTIAL DUTIES AND RESPONSIBILITIES</h4><p/><p><b>The following duties are normal for this position.  These are not to be construed as exclusive, other duties may be required and assigned.</b></p><ul><li>Review submitted mortgage applications for completeness and accuracy; request and collect outstanding documentation as needed.</li><li>Verify income, assets, liabilities, employment, credit reports, appraisals, and other required documents to ensure eligibility and compliance.</li><li>Prepare files for underwriting by organizing documentation, validating data, and ensuring file integrity.</li><li>Communicate with members to gather required information, clarify documentation needs, and provide status updates throughout the process.</li><li>Maintain professional, courteous communication that supports a positive member experience.</li><li>Collaborate with Mortgage Loan Officers, underwriters, and closing staff to resolve questions, address issues, and ensure timely progression of loans.</li><li>Ensure all disclosures, documents, and processes follow internal policies as well as federal and state mortgage regulations.</li><li>Maintain up-to-date knowledge of lending regulations, processing standards, and investor requirements.</li><li>Monitor loan pipelines daily to ensure timely processing, documentation collection, and movement through underwriting and closing.</li><li>Track appraisal orders, title work, insurance verifications, and other third-party documentation.</li><li>Assist with clearing underwriting conditions and preparing files for closing.</li><li>Support cross-departmental needs and broader credit-union initiatives when required.</li><li>Participate in training, process improvements, and departmental projects.</li><li>Strong understanding of mortgage processing workflows, documentation requirements, and regulatory guidelines.</li><li>Excellent organizational skills with the ability to manage multiple files and deadlines.</li><li>High attention to detail with strong data verification and quality-control abilities.</li><li>Effective written and verbal communication skills, with the ability to serve members in a friendly and professional manner.</li><li>Ability to work collaboratively across teams while also managing independent workloads.</li></ul><h4>QUALIFICATIONS </h4><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </p><h4>EDUCATION and/or EXPERIENCE</h4><ul><li>High School Diploma or equivalent </li></ul><ul><li>Strong understanding of mortgage processing workflows, documentation requirements, and regulatory guidelines. </li><li>Excellent organizational skills with the ability to manage multiple files and deadlines. </li><li>High attention to detail with strong data verification and quality-control abilities. </li><li>Effective written and verbal communication skills, with the ability to serve members in a friendly and professional manner. </li><li>Ability to work collaboratively across teams while also managing independent workloads </li></ul><h4>LANGUAGE ABILITY</h4><ul><li>Ability to read and interpret documents such as regulatory rules, trade literature, and procedure manuals. </li><li>Ability to speak effectively before groups of members or employees of organization.</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li><li>Ability to compute rate, ratio, and percentages. </li></ul><h4> COMPUTER SKILLS</h4><ul><li> To perform this job successfully, an individual should have proficiency using data processing software as well as Microsoft Office products, especially Outlook, Word, and Excel.</li></ul><h4>PHYSICAL DEMANDS</h4><ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>While performing the duties of this Job, the employee is regularly required to sit, and talk or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision.</li></ul><h4>Benefits</h4><ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Health savings account (HSA)</li><li>Paid time off</li><li>Paid sick time</li><li>Tuition reimbursement</li></ul>

MEMBERS1ST COMMUNITY CREDIT UNION

Mortgage Loan Processor

Communication Skills

Computer Skills

Credit Union

Customer Experience

Data Processing

Data Quality

Detail Oriented

Documentation

Federal Laws and Regulations

File Management

Lift/Move 30 Pounds

Loan Closing

Loan Processing

Loan Regulations

Loan Underwriting

Loans

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Product Family

Microsoft Word

Mortgage

Mortgage Lending

Mortgage Regulations

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Process Improvement

Quality Control

Real Estate Appraisals

Regulations

Regulatory Requirements

Residential Mortgages

State Laws and Regulations

Team Player

Time Management

Underwriting

Writing Skills

HiringThing

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As a Mortgage Loan Originator at Community 1st Credit Union, your day-to-day expectations will revolve around providing exceptional member service and building strong connections with clients. Join Community 1st Credit Union as a Mortgage Loan Originator based out of our Pella location and immerse yourself in a role that fuels your passion for connecting with people!

<p>Join Community 1st Credit Union as a <strong>Mortgage Loan Originator</strong> based out of our <strong>Pella </strong>location and immerse yourself in a role that fuels your passion for connecting with people! This exciting position allows you to connect with members, guiding them through the home financing journey with empathy and expertise. Immerse yourself in a culture driven by passion, excellence, and customer-centricity as you help individuals realize their dream of homeownership. Your potential earnings as a Mortgage Loan Originator are competitive, with a base salary complemented by enticing commission opportunities that can significantly enhance your income.</p><p>No banking experience? No problem. We are looking for candidates with strong customer service experience, a positive attitude, and a willingness to learn. Our team will provide the training need to build a successful career with C1st.</p><p><strong>This position is based out of Pella, but will also provide services to our Knoxville location. Frequent travel in this position is required. </strong></p><p>Benefits package includes: Medical, Vision, Dental, Flexible Spending Account, Education Reimbursement, Life Insurance, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a <strong>Top Workplace in Iowa</strong>.</p><h3 style="text-transform:uppercase"><strong>What it's like to be a Mortgage Loan Originator</strong></h3><p>As a Mortgage Loan Originator at Community 1st Credit Union, your day-to-day expectations will revolve around providing exceptional member service and building strong connections with clients. You'll engage with prospective homebuyers, guiding them through the mortgage process with empathy and expertise. Your daily tasks will include assessing financial needs, crafting tailored loan solutions, and ensuring a seamless application experience.</p><p>You'll collaborate closely with our energetic team, leveraging innovative tools and resources to streamline the loan process. Regularly interacting with underwriters and processors, you'll maintain open lines of communication to ensure timely approvals. In addition, you'll stay updated on industry trends and regulatory changes, showcasing your integrity and commitment to excellence.</p><p>Expect to attend networking events and community outreach programs, further strengthening your connections and our mission of empowering members. Embrace each day with enthusiasm, as you help clients fulfill their dreams of homeownership!</p><h3 style="text-transform:uppercase"><strong>What matters most</strong></h3><p>To thrive as a Mortgage Loan Originator at Community 1st Credit Union, you'll need a unique blend of skills that align with our core values. Exceptional communication skills are essential, enabling you to connect with members and understand their needs deeply. Empathy is crucial in building rapport and trust, helping you guide members through the often complex mortgage process with a member-centric approach. Strong analytical skills will empower you to assess financial situations accurately and craft customized loan solutions. Additionally, a proactive attitude and problem-solving mindset will help you navigate challenges and facilitate seamless transactions.</p><p>Being detail-oriented ensures that all documentation and compliance requirements are met promptly and accurately. A genuine passion for helping others is vital, driving your commitment to excellence and ensuring a positive experience for every member. Finally, adaptability and a willingness to embrace innovation will keep you aligned with our forward-thinking culture, allowing you to thrive in a dynamic environment.</p><h3 style="text-transform:uppercase"><strong>Get started with our team!</strong></h3><p>At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you.</p><p>Discover the thrill of being part of a forward-thinking organization that values integrity and provides a rewarding career path. Apply now and let your career soar with us!</p><br/><br/>

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Mortgage Loan Processor MEMBERS1ST COMMUNITY CREDIT UNION

Mortgage Loan Originator Community 1st Credit Union

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