Ability to: Type 40 net words per minute; Multi-task; File and prepare accurate reports; Manual dexterity to operate telephone, radio, and computer keyboard equipment; Speak English proficiently, clearly and audibly; Memorize and retain information quickly; Meet physical requirements (e.g., eyesight and hearing to satisfactorily complete job tasks); spell correctly; Learn the laws, regulations, and rules applicable to area of assignment; Learn operating procedures and policies of assigned division; Follow instructions, reason clearly, analyze situations accurately, act quickly and effectively in emergency situations; Operate office equipment including computers and supporting word processing, spreadsheet, and database applications; Communicate clearly and concisely, both orally and in writing; Establish and maintain effective working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal staff and external customers and park users. Were Looking for Individuals Who Are: Passionate about helping others; Great communicators both orally and in writing; Capable of establishing and maintaining positive and cooperative working relationships; Comfortable and confident in making decisions when faced with limited information; Able to exercise authority and take control in emergency situations.