UNKNOWN

FEED

YEAR

Position Overview: We are seeking a highly motivated Call Quality Analyst for a 6-month onsite contract role supporting five contact centers specializing in Homeownership Loan Servicing. This role requires integrity, attention to detail, and the ability to present call monitoring results in an accurate, unbiased, and professional manner.

Call Quality Analyst (6-Month Contract) Onsite, Richmond, VA Position Overview: We are seeking a highly motivated Call Quality Analyst for a 6-month onsite contract role supporting five contact centers specializing in Homeownership Loan Servicing. The analyst will monitor a random sampling of calls daily, performing repetitive tasks with a consistent standard of excellence. This role requires integrity, attention to detail, and the ability to present call monitoring results in an accurate, unbiased, and professional manner. Key Responsibilities:<ul><li>Monitor and evaluate a random selection of calls each day across multiple contact centers.</li><li>Provide thorough, unbiased, and accurate documentation of call quality results.</li><li>Interpret call data to identify trends, issues, and opportunities for improvement.</li><li>Ensure compliance with standard operating procedures, quality standards, and regulations.</li><li>Maintain confidentiality and integrity in all tasks and communications.</li></ul>Required Qualifications:<ul><li>Minimum 3 years of experience in single family mortgage servicing (default and/or performing loans).</li><li>Extensive knowledge of single-family ICE/Black Knight Director system.</li><li>Strong analytical skills with proven attention to detail.</li><li>Ability to perform repetitive quality assurance tasks while providing consistently high-quality results.</li><li>Excellent communication and reporting skills.</li></ul>Preferred Experience:<ul><li>Call monitoring or call quality assurance experience (highly desired, but not required).</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.  Powered by JazzHR

ASCENDING

Loan Processor - Quality Review

Analysis Skills

Call Centers

Call Monitoring

Communication Skills

Detail Oriented

Documentation

Identify Issues

Loan Processing

Loan Servicing

Loans

Maintain Compliance

Mortgage Servicing

Presentation/Verbal Skills

Quality Assurance

Quality Metrics

Regulations

Regulatory Compliance

Reporting Skills

Standard Operating Procedures (SOP)

Trend Analysis

partner JazzHR

Key responsibilities include verifying and processing cash deposits, balancing teller transactions, preparing cash shipments, and ensuring accurate documentation and imaging of work. Qualifications include being 18 or older, with at least 3 months of cash handling or related experience, the ability to lift 50 lbs., and basic computer skills.

We are seeking a Cash Logistics Processor to support critical cash handling operations at branch locations worldwide. Key responsibilities include verifying and processing cash deposits, balancing teller transactions, preparing cash shipments, and ensuring accurate documentation and imaging of work. The role emphasizes safety, security, and adherence to procedures to protect personnel and property. Qualifications include being 18 or older, with at least 3 months of cash handling or related experience, the ability to lift 50 lbs., and basic computer skills. Preferred candidates have banking or secure logistics experience, a high school diploma or GED, and strong attention to detail. Ideal candidates will demonstrate professionalism, integrity, and excellent customer service. We offer competitive pay, benefits, and opportunities for growth in a collaborative environment. Equal opportunity employer committed to diversity and safety.

Brink's

Cash Processor-Warehouse

Banking Services

Computer Skills

Customer Support/Service

Document Imaging

High School Diploma

Lift/Move 50 Pounds

Logistics

Warehousing

Hire Recruits

Responsibilities include verifying and processing deposits, performing data entry, balancing accounts, preparing cash shipments, and ensuring accurate documentation. Preferred qualifications include prior experience in secure logistics or banking, basic computer skills, and high school diploma or GED.

We are seeking a Cash Logistics Processor to support essential cash handling operations at branch locations. Responsibilities include verifying and processing deposits, performing data entry, balancing accounts, preparing cash shipments, and ensuring accurate documentation. Ideal candidates are 18+, with at least 3 months of cash handling or related experience, able to lift 50 lbs., and willing to complete required training. Preferred qualifications include prior experience in secure logistics or banking, basic computer skills, and high school diploma or GED. Skills valued are professionalism, attention to detail, customer service, ethics, and teamwork. We offer competitive pay, medical/dental/vision insurance, a 401(k), and advancement opportunities. We are an equal opportunity employer committed to a drug-free workplace.

Your future is here today. At Brink's, we provide a supportive and challenging work environment, diverse job opportunities and the chance to make a difference. We invest in you, develop your talents and help you maximize your potential. If you're ready to play a vital role in a growing, Fortune 1000® company recognized for service excellence, you've come to the right place. Who We Are As a world leading provider of secure transportation and cash management services, Brink's has been transporting cash and valuables since 1859. We are a full-service provider of secure logistics solutions utilizing our advanced technology, equipment and communications systems to provide end-to-end cash management. Brink's, Incorporated specializes in worldwide security transportation and cash logistics as one of two core businesses of The Brink's Company (NYSE: BCO), a global leader in security services. Brink's U.S., a division of Brink's, Incorporated, is the largest provider of armored transportation services in the United States, encompassing 9,361 U.S. Employees, 150 vaults, 250 branches and 2,333 armored vehicles. Brink's Company Culture At Brink's, teamwork is not just a concept; it's our way of doing business. We rely on each other to achieve our common goals and together, we celebrate our accomplishments. We're united in our efforts to advance Brink's market leadership and to cultivate the values for which Brink's is known. Why Brink's? We're different. The Brink's difference is simple. At Brink's we constantly invest in new technologies and industry alliances that redefine the way we do business. Brink's continually develops stringent performance measures to promote constant improvement and unwavering commitment to excellence. Our integrity is second to none. Our People At Brink's, we believe our people are the difference. As a leading service organization, we demand a lot from our employees - integrity, dedication, and an unwavering commitment to service excellence. In return, we're committed to recognizing and rewarding outstanding performance, and to fostering the success for our employees and our organization through career advancement opportunities, life-long learning programs, and a diverse culture worldwide. Our Commitment to Diversity Brink's fosters and sustains a culture in which employees feel welcomed and valued for their individual differences. We are committed to attracting and retaining a workforce representative of our audiences, and we nurture a culture of inclusiveness through our vision, our business strategies, our corporate behavior and our relationships with customers, suppliers, employees, shareholders and our communities. Our Heritage Brink's has grown from its humble beginnings in 1859 as a cartage business on the streets of Chicago to one of the world's leading companies. We leverage our resources and industry advances to maintain our status as a pioneer of innovation. Brink's provides secure logistics solutions to banks, retailers and other commercial enterprises through our network and advanced technologies. Our Benefits Brink's is committed to providing a compensation package that includes base compensation, variable compensation and benefits. We are proud of our comprehensive compensation program and review it regularly to ensure it reflects the diverse and changing needs of our employees. Designed to help employees make the most of their experience with Brink's, we offer a progressive benefits program. Our Success Our progressive culture and dedicated and determined team lead to our continuous success as a worldwide secure logistics and cash management organization. Learn more about employment opportunities at Brink's by visiting brinksinc.com/careers. Brink's is an Affirmative Action and Equal Opportunity Employer M/F/D/V.

Brink's Incorporated

Data Entry

Team Player

IRecruitee

Key responsibilities include managing end-to-end payroll processing, handling on-cycle and off-cycle events, overseeing payroll funding and reporting, ensuring legal and tax compliance, managing executive compensation (PSU, RSU), and maintaining relationships with third-party vendors. The ideal candidate has strong payroll management experience, expertise in compliance and risk management, hands-on experience with executive benefits, and proficiency in audits and reporting.

The Payroll Processor - Manager role in Richmond, VA is a contract position requiring hybrid work (3 days onsite/week). We seek an experienced professional to oversee U.S. and international payroll operations, ensuring accuracy and compliance. Key responsibilities include managing end-to-end payroll processing, handling on-cycle and off-cycle events, overseeing payroll funding and reporting, ensuring legal and tax compliance, managing executive compensation (PSU, RSU), and maintaining relationships with third-party vendors. The ideal candidate has strong payroll management experience, expertise in compliance and risk management, hands-on experience with executive benefits, and proficiency in audits and reporting. This role requires working in a hybrid environment and managing payroll systems, documentation, and vendor SLAs.

Artius Solutions

Manager (Payroll Processor)

Alliance/Partner Marketing

Compensation Management

Funding

Legal Reports

Payroll Administration

Payroll Management

Payroll Software/Services

Risk Management

Service Level Agreement (SLA)

Systems Administration/Management

Tax Regulations

OTHER

Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes. • Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions.

JOB DESCRIPTION Employing Unit: Colonial Farm Credit Position Title: Consumer Loan Specialist (Loan Processor) Salary: $47,000+ commensurate with experience and qualifications plus superb benefits package provided to all employees including up to 9% 401k contributions and profit-sharing program Position Summary: Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes • Land purchase, home construction, and improvements • Buildings, machinery, livestock and equipment • Production capital for both full-time and part-time farmers • Ag-related businesses Consumer Loan Specialist We have an excellent opportunity for a Consumer Loan Specialist to join our Mechanicsville team. Reporting to the Loan Operations Supervisor, this role is responsible for supporting Consumer loan processing, closing, and servicing activities, along with a variety of administrative and customer service functions. Key Responsibilities • Perform loan and accounting functions related to: o Loan processing o Loan closings o Loan service activities (payments, disbursements, documentation) • Collaborate closely with Relationship Managers (Loan Officers) to ensure timely and accurate loan closings following approval • Prepare and review loan documentation to ensure completeness and compliance with Farm Credit procedures • Manage post-closing activities and ongoing loan servicing responsibilities • Provide professional customer service by: o Answering incoming calls o Greeting customers and visitors o Responding to routine inquiries o Directing callers and customers to appropriate resources • Communicate effectively with attorneys, settlement agents, and borrowers throughout the loan closing process Additional Information • Farm Credit loans are retained within our portfolio for the life of the loan (not sold on the secondary market), allowing for a more relationship-focused approach to servicing. What We're Looking For • Strong attention to detail and processing/organizational skills • Ability to manage multiple tasks and deadlines in a fast-paced environment • Clear and professional communication skills, both written and verbal • Customer service mindset and team-oriented approach Education, Experience, and Requirements (Qualifications for Success) • Minimum of three (3) years of experience processing consumer loans (home purchases, refinances, consumer construction, lot loans) • Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, and Excel • Current Notary Public commission or ability to obtain commission upon hire • Demonstrated ability to manage multiple tasks and work independently with minimal supervision • Strong written and verbal communication skills, with the ability to interact effectively with customers and colleagues • High level of discretion and ability to maintain confidentiality • Exceptional attention to detail and accuracy • Excellent customer service, telephone, organizational, and grammar skills • Ability to successfully pass background screenings, including credit, criminal, driving, and drug tests • Working knowledge of Farm Credit operations (preferred) • High school diploma required; Associate degree in business or related field preferred • Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions Location: Mechanicsville Office, 7104 Mechanicsville Turnpike, Mechanicsville VA 23111 Supervisor: Amanda Weaver, Loan Operations Supervisor - Consumer Team Applications Accepted Through: Sunday, May 31, 2026 EOE/D/V

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Loan Processor - Quality Review ASCENDING

Cash Processor-Warehouse Brink's

Cash Processor-Warehouse Brink's Incorporated

Manager (Payroll Processor) Artius Solutions

Mechanicsville Consumer Loan Specialist Colonial Farm Credit

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