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Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes. • Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions.

JOB DESCRIPTION Employing Unit: Colonial Farm Credit Position Title: Consumer Loan Specialist (Loan Processor) Salary: $47,000+ commensurate with experience and qualifications plus superb benefits package provided to all employees including up to 9% 401k contributions and profit-sharing program Position Summary: Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes • Land purchase, home construction, and improvements • Buildings, machinery, livestock and equipment • Production capital for both full-time and part-time farmers • Ag-related businesses Consumer Loan Specialist We have an excellent opportunity for a Consumer Loan Specialist to join our Mechanicsville team. Reporting to the Loan Operations Supervisor, this role is responsible for supporting Consumer loan processing, closing, and servicing activities, along with a variety of administrative and customer service functions. Key Responsibilities • Perform loan and accounting functions related to: o Loan processing o Loan closings o Loan service activities (payments, disbursements, documentation) • Collaborate closely with Relationship Managers (Loan Officers) to ensure timely and accurate loan closings following approval • Prepare and review loan documentation to ensure completeness and compliance with Farm Credit procedures • Manage post-closing activities and ongoing loan servicing responsibilities • Provide professional customer service by: o Answering incoming calls o Greeting customers and visitors o Responding to routine inquiries o Directing callers and customers to appropriate resources • Communicate effectively with attorneys, settlement agents, and borrowers throughout the loan closing process Additional Information • Farm Credit loans are retained within our portfolio for the life of the loan (not sold on the secondary market), allowing for a more relationship-focused approach to servicing. What We're Looking For • Strong attention to detail and processing/organizational skills • Ability to manage multiple tasks and deadlines in a fast-paced environment • Clear and professional communication skills, both written and verbal • Customer service mindset and team-oriented approach Education, Experience, and Requirements (Qualifications for Success) • Minimum of three (3) years of experience processing consumer loans (home purchases, refinances, consumer construction, lot loans) • Intermediate proficiency in Microsoft Office Suite, including Outlook, Word, and Excel • Current Notary Public commission or ability to obtain commission upon hire • Demonstrated ability to manage multiple tasks and work independently with minimal supervision • Strong written and verbal communication skills, with the ability to interact effectively with customers and colleagues • High level of discretion and ability to maintain confidentiality • Exceptional attention to detail and accuracy • Excellent customer service, telephone, organizational, and grammar skills • Ability to successfully pass background screenings, including credit, criminal, driving, and drug tests • Working knowledge of Farm Credit operations (preferred) • High school diploma required; Associate degree in business or related field preferred • Experience as a real estate paralegal and/or in consumer mortgage lending preferred, including familiarity with deeds, deeds of trust, mortgage notes, title insurance, and residential or acreage real estate transactions Location: Mechanicsville Office, 7104 Mechanicsville Turnpike, Mechanicsville VA 23111 Supervisor: Amanda Weaver, Loan Operations Supervisor - Consumer Team Applications Accepted Through: Sunday, May 31, 2026 EOE/D/V

Colonial Farm Credit

Mechanicsville Consumer Loan Specialist

Accounting Close

Administrative Skills

Agriculture

Communication Skills

Construction

Consumer Loans

Customer Relations

Customer Support/Service

Detail Oriented

High School Diploma

Insurance

Loan Accounting

Loan Approval

Loan Closing

Loan Documents

Loan Operations

Loan Processing

Loan Review

Loan Servicing

Loans

Maintain Compliance

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Mortgage

Mortgage Lending

Multitasking

Operations Management

Organizational Skills

Paralegal

Post Closing

Presentation/Verbal Skills

Real Estate

Residential Construction

Residential Mortgages

Residential Real Estate

Team Player

Time Management

Writing Skills

Broadbean

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The ideal candidate will have strong communication skills, attention to detail, a positive attitude, and the ability to stay organized while managing multiple borrower files and follow-up items. Track mortgage loans through closing and provide updates to clients regarding file status and underwriting requirements.

<h2>Overview</h2>We are looking for a highly organized, dependable, and personable individual to join a senior mortgage loan officer’s team as a Loan Officer Assistant / Customer Support & Processing Trainee. This is an entry-level, training-focused position for someone who wants to learn the mortgage business from the ground up. Mortgage experience is helpful but not required. The ideal candidate will have strong communication skills, attention to detail, a positive attitude, and the ability to stay organized while managing multiple borrower files and follow-up items. This role will support the borrower, loan officer, processor, and loan file from the beginning of the mortgage process through closing.<h2>Responsibilities</h2><ul><li>Assist the producing loan officer or manager with daily operations and client communications.</li><li>Respond to inquiries from customers, builders, and realtors during the application and processing phases.</li><li>Complete and review loan applications for accuracy and completeness.</li><li>Track mortgage loans through closing and provide updates to clients regarding file status and underwriting requirements.</li><li>Perform administrative and clerical duties to support the loan process.</li><li>Utilize internal CRM system (Total Expert) to manage client interactions and documentation.</li><li>Set up files during the prequalification stage and help identify suitable loan products for each client.</li><li>Order appraisals and title work as needed.</li><li>Submit completed loan application files for underwriting approval.</li><li>Follow up on outstanding underwriting conditions or documentation.</li><li>Deliver excellent internal and external customer service throughout the loan process.</li></ul><h2>Qualifications</h2><ul><li>Experience in mortgage lending or bank operations is preferred but not required.</li><li>Strong communication and interpersonal skills.</li><li>Excellent problem-solving abilities and computer proficiency.</li><li>A background in finance would be strongly desired.</li></ul> EEO/AA/M/F/Veteran/Disability

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Mechanicsville Consumer Loan Specialist Colonial Farm Credit

Loan Officer Assistant, Customer Support & Processing Trainee C&F Mortgage

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