Managing Consultant – Quality – Patient Experience (HCAHPS) Improvement – Healthcare Berkeley Research GroupManaging Consultant – Quality – Patient Experience (HCAHPS) Improvement – HealthcareIllinoisCQT’s broad-based engagements help providers transform how they deliver care through a combination of reduced complications and mortality, optimizing surgery quality and operations, improved throughput and length-of-stay reduction, improved emergency department performance, quality infrastructure enhancements, and more accurate clinical coding and documentation—helping organizations deliver better patient care and outcomes while most effectively utilizing their clinical resources and infrastructure. Led by seasoned healthcare executives, operators, physicians, nurses, and other clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment. .
Patient Discharge Specialist (LPN) Taylorville Memorial HospitalPatient Discharge Specialist (LPN)Springfield, ILThe Patient Discharge Specialist provides logistical support for the discharge care plan, including: verifying insurance benefits for coverage of post-discharge needs; communicating with patient/family for elicitation of choice and providing education as to available options; completing required documentation and disseminating it to community service providers and payors; coordinating discharge/admission hand-offs and transportation needs; and coordinating recommended post-discharge equipment needs. The Patient Discharge Specialist assists the Patient Care Facilitator or designee on units without a Patient Care Facilitator by implementing the arrangements required for patients who will be discharged or transferred from the hospital to an extended care facility, home, or another appropriate level of care.
Patient Services Coordinator Home Health Full time Enhabit IncPatient Services Coordinator Home Health Full timeSpringfield, IL$22–$28 / hourMust either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what's possible for care in the home.
NewPatient Access Representative PT Solutions Physical TherapyPatient Access RepresentativeIllinois$21–$23 / hourFull timeFrom ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. As a Patient Access Representative, you’ll play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics within a regional support model.
Patient & Administrative Coordinator VitalCheck WellnessPatient & Administrative CoordinatorCook County, ILThe coordinator will help manage patient check-in, appointment scheduling, paperwork, records, communication, and daily patient flow so the Mammography Technologist can remain focused on patient care and imaging responsibilities. Our team is on a mission to transform the traditional healthcare delivery model to ensure everyone in the workforce can keep up to date with their preventative care needs without disrupting their work schedules.
Patient Access Specialist I Taylorville Memorial HospitalPatient Access Specialist ISpringfield, ILIdentifies and reviews services requiring pre-authorization or pre-certification by Medicare, Medicaid, Commercial, and Managed Care payers to ensure eligibility requirements are met prior to service; communicates with physician offices and uses appropriate technology. Negotiates with patients and families to collect co-pays and/or deposits at point of service and supports Patient Access Services (POS) collection goals as defined by Revenue Cycle leadership and best practice benchmarks.
Patient Access Associate - Per Diem Taylorville Memorial HospitalPatient Access Associate - Per DiemTaylorville, ILCompletes all steps of pre-registration and registration, including patient interviews, verifying insurance details, collecting photo identification, obtaining necessary signatures for consent, and distributing required patient documentation. Demonstrates excellent interpersonal and patient service skills, with emotional maturity and sound judgment when interacting with diverse populations.
Patient Safety Monitor, Emergency Department Taylorville Memorial HospitalPatient Safety Monitor, Emergency DepartmentSpringfield, ILUnder supervision of the registered nurse, performs tasks and direct observation of patients and colleagues to support a safe patient care environment. Provides continuous observation and documentation for patients at risk for self-harm, elopement, or injury, as delegated by the RN.
Patient Services Coordinator Home Health - Full-time Enhabit Home Health & HospicePatient Services Coordinator Home Health - Full-timeSpringfield, Illinois$22–$28 / hourFull timeMust either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.
Patient Access Team Leader Taylorville Memorial HospitalPatient Access Team LeaderJacksonville, ILThey proactively monitor patient volumes, coordinate additional staffing when needed, and organize team resources to respond effectively to unexpected increases in patient activity while maintaining excellent patient service and departmental workflow. Perform all duties associated with the PAS department, including scheduling, pre-registration, patient registration, insurance verification, financial collections, patient interviews, data entry into applicable software systems, and patient placement activities.
Patient Access Specialist - PRN Ensemble Health PartnersPatient Access Specialist - PRNSpringfield, IllinoisResponsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Account Representative Geode Health of TexasPatient Account RepresentativeIllinoisDemonstrates flexibility to meet the needs of all internal and external customers including changes to workflows, work volume and work schedules. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.
Coordinator of Patient Administration ZOLL MedicalCoordinator of Patient AdministrationSpringfield, IllinoisRemoteDetermine independently and work collaboratively with office staff/healthcare provider to bring patient’s case to the staff’s attention as appropriate, including following: Prioritize competing objectives (patient’s plan of care, any potential transition of care, reorder documentation and possible end of use) based on independent clinical acumen and knowledge of ZOLL’s medical devices to determine the best path forward for patient’s care and advise providers or their staff accordingly. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest , the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
Supervisor, Patient Access & Pre-Access Ensemble Health PartnersSupervisor, Patient Access & Pre-AccessSpringfield, IllinoisThe Patient Access and Pre-Access Supervisor oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals. Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
Patient Safety Coordinator Taylorville Memorial HospitalPatient Safety CoordinatorSpringfield, ILExperience:• Minimum of 3 years of healthcare related experience is required• Demonstrated experience with patient safety and quality improvement principles and practices• Demonstrated experience with analyzing patient safety risks and events• Demonstrated experience with working effectively with physicians and operational leaders in an interdisciplinary environmentOther Knowledge/Skills/Abilities:• Basic understanding of healthcare accreditation/regulatory compliance activities including but not limited to Joint Commission, Center for Medicare and Medicaid Services (CMS) and state regulations• Basic understanding of safety science principles including just culture• Demonstrated problem solving skills and ability to consistently exercise sound judgment and initiative in routine situations. Demonstrated effective written and verbal communication in performing assigned duties• Demonstrated abilities to effectively communicate, collaborate and work through complex and sensitive situations with individuals and groups in a confidential and respectively manner • Demonstrated skills in developing and maintaining good interpersonal relationships.
Associate Specialist, Patient Access Ensemble Health PartnersAssociate Specialist, Patient AccessLitchfield, IL$63,100–$78,875 / yearAdditionally, managing Financial Service Representatives and ensuring that proper accounting processes are followed, cash drawer is balanced, money is deposited timely and posted accurately to patient accounts, and proper logs are completed and submitted as requested by Financial oversight departments. Admitting staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and providing excellent customer service.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativeNiles/North Chicago, ILZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest.
Patient Access Specialist Ensemble Health PartnersPatient Access SpecialistSpringfield, IllinoisPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist - Springfield Part Time Ensemble Health PartnersPatient Access Specialist - Springfield Part TimeSpringfield, IllinoisPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist - Springfield Part Time Night Ensemble Health PartnersPatient Access Specialist - Springfield Part Time NightSpringfield, IllinoisPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.