89 Results for

Product Support Jobs in Des Moines, IA

Jobs

Iowa

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Provide technical assistance to representatives, technicians and customers to assure consistent installation, troubleshooting and support of engineered products in the field.

Working knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, AutoCAD, Solid Works, JD Edwards Enterprise One, Excel and MS Word preferred.  .

17 days ago

Urbandale, IA

p>Responsibilities include:

As a Geospatial Product Support Specialist, you'll play a pivotal role in supporting our clients and advancing geospatial solutions:

Deliver expert technical support and training for Trimble geospatial products, including:
. This position includes paid travel to premier events like Trimble Dimensions in Las Vegas, offering exclusive learning opportunities to expand your expertise and network with top professionals in the field.

11 days ago

Des Moines, IA

$74,200–$111,300 / year

In addition, use CRM to track sales opportunities and progress opportunities through the sales funnel - wins, losses and no deals • Utilize CRM to enter new and maintain current customer contact information and equipment inventory • Communicate regularly with Sales, Rental, Parts, Service and Credit Departments personnel to ensure customer satisfaction • Answer customer questions regarding parts, service products, pricing and credit terms • Maintain excellent customer relations - intervening to help solve problems and resolve customer disputes • Work closely with Service Support Specialist and Field Service Dispatcher teams to not only meet but exceed customer communication expectations in maximizing customer uptime • Attend customer meetings, conferences and industry-sponsored events. Responsibilities: • Employ a consultative selling approach to identify and manage customer expectations • Conduct lead-generation outreach, including outbound calls and email communication with prospective, established or prior customers, to support pipeline growth and new business development • Prepare, present and sell: Customer Value Agreements (CVAs), Extended Warranty Contracts (ESC), and repair estimates to assigned Power Systems customers in a timely manner • Record customer activity in Customer Relationship Management (CRM) tool including phone calls, emails and in-person customer visits.

30+ days ago

$26.32–$31.57 / hour

p>Qualifications: 4 year Bachelor's degree Exceptional communication skills - ability to effectively present technical information and train new users Ability to learn heavy equipment operation for the purpose of demonstration and training Customer service oriented Knowledge of and experience with the following is preferred: • Construction Technology such as Trimble, AccuGrade, CAT Grade Control • Technical understanding of computer networks, systems and software Travel: Up to 25% travel is likely (primarily by automobile) for day trips within the dealer territory. This position will provide technical support to Ziegler's customers, field service technicians and sales staff regarding current technology product line.

30+ days ago

Altoona, Iowa

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This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Coordinate and communicate with technical team to complete component support initiatives, identify warranty issues, facilitate product repairs and address other administrative tasks as required.

30+ days ago

Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.

3+ years of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing roles with exposure to multiple technology areas.

10 days ago

Des Moines, IA

Remote

Full time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

30+ days ago

Des Moines, IA

Working Conditions: This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

29 days ago

Des Moines, IA

p>Working Conditions:

This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

22 days ago

Des Moines, Iowa

This includes working with stakeholders to deeply understand the target segment, understand product and program opportunities, set strategic campaign objectives, develop a campaign launch plan, partner with internal or external teams to develop appropriate communications elements for use in multiple on-and off-line channels, and influence opportunities to refine roadmaps. Reporting to the Senior Director of Product Marketing, the Product Marketing Specialist is responsible for deeply understanding customer targets, crafting compelling positioning and messaging, and creating omni-channel campaigns to drive enrollment and improve retention, supporting the company's portfolio of programs.

30+ days ago

Des Moines, Iowa

This primarily desk-based role is ideal for someone who has spent years in the field mastering mechanical and electrical diagnostics and is now looking for a position that allows them to continue making a high impact contribution without the physical strain, long hours, or demanding travel of traditional field service work.

. As an Electrical Systems Support Specialist you will use your real world troubleshooting knowledge to guide technicians, resolve escalated issues, support OEM communications and keep our customers’ equipment running with minimal downtime.

30+ days ago

West Des Moines, Iowa

Location:

This position is located at 101 Jordan Creek Pkwy, West Des Moines, Iowa, 50266 United States Role Summary:

The Product Flow Specialist contributes to the customer experience by supporting back of house operations and flow of product from receipt to placement and replenishment, while maintaining all product flow policies and procedures.

Communication + Relationships

Shares relevant information with the leadership team regarding shipment, restock, and back of house organization to ensure task completion.

30+ days ago

$80,800–$121,200 / year

p>Job Description:

Objective of role:

The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters.

Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.

30+ days ago

$83,300–$111,050 / year

p>For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards.

Develop, present and implement sales strategies and plans to expand business within assigned territory using Salesforce and other CRM tools for effective customer and business strategy management.

11 days ago

West Des Moines, IA

Remote

p>For nearly a century, Merchants Bonding Company has focused almost exclusively on surety, delivering common sense underwriting and first-class experiences to agents, accounts, and associates across the country. Merchants stands apart from multi-line carriers by offering deep surety expertise, a flexible approach, and strong financials that instill confidence and foster lasting partnerships.

30+ days ago

$70,000–$80,000 / year

You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. Your Superpowers in Action: Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.

30+ days ago

West Des Moines, IA

As a Technical Partner Support Specialist, you will serve as a dedicated resource supporting partners, funeral home customers, and agents using the company's digital platforms. About Homesteaders: Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell.

30+ days ago

Urbandale, IA

With a culture centered on innovation and service stewardship, BRSS stands as a community of leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine.

30+ days ago

$62,000–$66,000 / year

p>In this role, you'll play a key role in delivering world-class enterprise technical support to Gainsight's paid support customers by managing a portfolio of enterprise clients and owning complex technical and functional issues end-to-end, from initial report through resolution. This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys working cross-functionally with teams like Product, Engineering, and Customer Success.

5 days ago

Urbandale, Iowa

With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. With a culture centered on innovation and service stewardship, BRSS stands as a community of leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine.

30+ days ago

Johnston, IA

$16.89–$18.92 / hour

Responsibilities:The ISG R4 (Region 4) support team provides front-line technical support/information/solutions to client dealers and customers on Intelligent Solutions Group (ISG)product related inquiries, issues, and concerns to optimize customer satisfaction and retention. Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction within our case management system.

30+ days ago

Des Moines, IA

$193,000–$241,000 / year

The Region Director Sales, Nursing Care Products, is responsible for leading a team of sales specialists who are responsible for advancing the Cardinal Health Nursing Care product portfolio by utilizing solution-based concept selling skills to the Acute Care Hospital marketplace within their assigned territory. Responsibilities: Drive Regional Growth: Lead strategic sales execution across the region to achieve and exceed territory and customer-specific revenue objectives, supporting both existing accounts and new business development.

29 days ago

Des Moines, IA

li>Contributes to department-wide process improvement efforts, including training product team on company process improvement program tools and methodologies, identifying inefficiencies and developing and prioritizing corrective actions. We currently fund over half a million retirements nationwide, and have been headquartered in West Des Moines, Iowa, for over twenty-five years with satellite offices in Charlotte, NC and New York, NY.

29 days ago

West Des Moines, IA

$112,088.80–$168,133.20 / year

p>Ideal candidates have fintech and/or derivatives technology experience, with strong knowledge of derivatives lifecycle, data flows, and enterprise systems, and can align technology solutions with business goals. This role drives the design and delivery of trading and post-trade systems, leading initiatives across process improvement, system enhancements, product onboarding, and regulatory compliance.

30+ days ago

Remote

$131,908–$189,738 / year

Plans, directs, and executes product and project activities in partnership with internal and external stakeholders to define IT and business strategies to achieve an optimum delivery of software products and strategic business imperatives. A candidate's position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.

18 days ago

Des Moines, IA

On your projects, you lead teams to translate user needs and business strategy into product experiences, defining the systems, interactions, and technical considerations required to deliver high-quality, scalable products. The work: In this role you will have accountability across three dimensions: Client Delivery: Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines.

25 days ago

Des Moines, IA

$113,100–$232,300 / year

Actively engage with engineers to ensure architecture is understood and can be implemented, working with them closely during sprints, helping resolve any technical issues through to production operations: reviewing implementations, actively driving technology debt reduction, and helping drive engineering quality. ServiceNow HRSD Solution Architect - CL5 Role Overview: As a ServiceNow HRSD Solution Architect, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, case management, and employee service centers.

30+ days ago

Des Moines, IA

Ensure the architecture, infrastructure, and technical solutions are designed for optimal reusability and integration, aligning with Wellmark technology, enables innovation and understand technology trends that can create business value in collaboration with Wellmark Technology leadership. Provide leadership and day-to-day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for staff and department(s) specific functions/services.

30+ days ago

Remote

$65,000–$75,000 / year

p>What your impact will be:

Serve as primary technical contact for Globys' international carrier customers - triaging, reproducing, and resolving issues at Tier 1/2 without requiring engineering escalation unless a confirmed software defect or infrastructure failure is identified.
This role is the primary technical point of contact for our international carrier customers (AT&T, Telstra, TELUS, OneNZ, and others) and demands someone who is as comfortable writing a SQL query to reproduce a data anomaly as they are walking a client through a configuration fix.

9 days ago

West Des Moines, Iowa

p>This role operates at the intersection of technology and business, translating network capabilities into market-ready solutions that drive growth and deliver value to Aureon’s cooperative partners and business customers.

4–6 years of relevant experience in telecommunications, networking, or technology-based services, with exposure to connectivity (internet, transport) and/or voice platforms (e.g., SIP, hosted voice, UCaaS environments).

4 days ago

West Des Moines, IA

Part time

4 days ago

West Des Moines, Iowa

Remote

Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.

Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.

10 days ago

p>We are looking for a Product Manager to own the software products that power Hy-Vee's merchandising capabilities, from how items are set and merchandised in our stores to how promotions are priced, configured, and executed across our retail environment.

The product roadmap for Hy-Vee's merchandising software portfolio, including item setup, lifecycle management, assortment management, and product location, with clear prioritization aligned to business outcomes.

10 days ago

$80,800–$121,200 / year

The role drives revenue growth, maintains strong margins where possible through unique/owned designs, mitigates risks from market saturation and direct-from-China competition, and ensures products remain simple, compliant, and low-maintenance to minimize technical support calls. Manage supplier relationships with key Chinese partners (e.g., Easthigh, Charder, CZNewton, Suofei, etc.), including price negotiations, quality improvements, lead time management, new product development, and proactive identification of next-generation suppliers to maintain cost competitiveness and quality.

30+ days ago

p>Trapeze Mobility on Demand (MOD) is seeking a strategic and execution-focused Director of Product Management to lead the evolution of our market-leading paratransit platform through a comprehensive product modernization journey, without compromising the strong customer value that distinguishes our solutions to the market. This role owns the product management function end-to-end, including shared accountability for product outcomes that support sustainable growth, customer value, and long-term business success, ensuring alignment between product strategy, customer needs, and commercial priorities.

30+ days ago

$55,000–$60,000 / year

p>In this role, you'll play a key role in helping customers achieve success on the Gainsight platform by diagnosing and resolving technical issues, managing customer expectations, and meeting SLA response and resolution targets across a global, geographically dispersed user base. This is a great opportunity for someone who thrives in a fast-paced, collaborative support environment and enjoys working cross-functionally with teams like L1, L2, and L3 Support, developers, and internal product teams.

8 days ago

Des Moines, IA

p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Current Employees :

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

30+ days ago

Des Moines, IA

$118,000–$222,000 / year

p>Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.

This is a high-impact role operating at the intersection of business strategy and technology execution, partnering across Personal Lines, P&C Data Platforms, and Enterprise Data & Analytics to ensure data is trusted, governed, and broadly consumable.

10 days ago

Des Moines, IA

p>The FTC has issued helpful guidance about these types of scams at https://consumer.ftc.gov/consumer-alerts/2021/04/dont-let-job-scams-block-your-path-forward.

All individuals who are successful in gaining an offer of employment from Hearst, whether directly or indirectly, are always required to go through a formal recruitment process, which will always involve a virtual or in person meeting with a Hearst employee or representative.

30+ days ago

p>You will serve as the operational owner of technical support, collaborating closely with Engineering, Customer Success, and global support teams to drive timely issue resolution, transparent communication, and continuous solution improvement. In this high-impact role, you will design and operationalize scalable support processes that deliver an exceptional customer experience, strengthen product feedback loops, and ensure responsive and reliable support for our utility clients.

30+ days ago

Des Moines, IA

Greenbook and Agworld NA collaborate closely, with Greenbook identifying and shaping product labeling capabilities (including compliance-related data), while the NA PM integrates and operationalizes those capabilities within FMIS workflows, and joint ownership of "compliance" - the intersection of label data, product usage (application workflows), and external reporting requirements. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system.

30+ days ago

Des Moines, IA

$106,605–$284,280 / year

Collaborate with other Product Managers to ensure the backlog aligns with interoperability strategy, supports product OKRs, and reflects realistic sequencing, trade-offs, and delivery feasibility. Develop a deep understanding of provider systems and EHR integration patterns, including API consumption, version compatibility, and data exchange constraints, and define internal solutions to address integration gaps and accelerate adoption.

22 days ago

Des Moines, IA

$106,605–$284,280 / year

Collaborate with Product Managers to ensure the backlog aligns with interoperability strategy, supports product OKRs, and reflects realistic sequencing, trade-offs, and delivery feasibility. Develop a deep understanding of provider systems and EHR integration patterns, including API consumption, version compatibility, and data exchange constraints, and define internal solutions to address integration gaps and accelerate adoption.

22 days ago

Des Moines, IA

Remote

p>What You'll Do:

Field day-to-day requests and issues related to assigned areas such as desktops, laptops, printers, scanning, network connectivity, mobile devices, and/or jobsites Prioritize issues to provide timely support and resolution Identify and recognize inquiries that require advanced technical support; escalate inquiry to the appropriate level of internal technical support Read, understand, and apply complex technical information while explaining information to others in a way that is easy to understand Build relationships by providing excellent customer service via multiple methods of communication including phone, in-person, and remote sessions Work independently and complete tasks with minimal oversight.

Technology:

Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook Ability to learn additional specific job-related software upon hire.

30+ days ago

ul>

At least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.

30+ days ago

West Des Moines, IA

$15–$16 / hour

Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between Americas major cities and Americas smaller regions.

30+ days ago

Pleasant Hill, IA

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

30+ days ago

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.

30+ days ago

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.

30+ days ago

Iowa

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Trapeze Mobility on Demand (MOD) is seeking a strategic and execution-focused Director of Product Management to lead the evolution of our market-leading paratransit platform through a comprehensive product modernization journey, without compromising the strong customer value that distinguishes our solutions to the market. This role owns the product management function end-to-end, including shared accountability for product outcomes that support sustainable growth, customer value, and long-term business success, ensuring alignment between product strategy, customer needs, and commercial priorities.

30+ days ago

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Product Support Jobs in Des Moines, IA

Product Support Specialist Rite-Hite

Geospatial Product Support Seiler Instrument & Manufacturing Co Inc

Inside Product Support Sales Representative Ziegler Inc

Construction Technology Support Specialist Ziegler Inc

Construction GPS Technology Support Specialist Ziegler

Customer Success Product Specialist Proofpoint Inc

Jira and Jama Product Delivery Specialist Maximus

Retail Product & Pricing Specialist Hy Vee Inc

Retail Product & Data Specialist Hy Vee Inc

Product Marketing Specialist Stride, Inc.

Electrical Systems Support Specialist Ziegler

. As an Electrical Systems Support Specialist you will use your real world troubleshooting knowledge to guide technicians, resolve escalated issues, support OEM communications and keep our customers’ equipment running with minimal downtime.

Urban Outfitters Product Flow Specialist Urban Outfitters

Dillon Product Manager Illinois Tool Works Inc

Senior Product Specialist Thermo Fisher Scientific Inc

Product Compliance Specialist Merchants Bonding Company (mutual)

Customer Support Specialist- Bioinformatics Revvity Inc

Technical Partner Support Specialist Homesteaders Life Company

VP, Product Development W. R. Berkley Corp

Enterprise Technical Support Analyst Gainsight, Inc.

VP, Product Development Berkley

Customer Support Representative II Iconma

Region Director Sales, Nursing Care Products Cardinal Health Inc

Senior Actuarial Specialist, Product & Pricing American National Group Inc

Technical Product Manager, Derivative Operations Athene Holding Ltd

Product Manager Value Based Contracting Operations Blue Cross and Blue Shield Association

Digital Product Design Manager Accenture Plc

Solution Architect: ServiceNow HR Service Delivery - Product Engineering Deloitte Touche Tohmatsu Ltd

Team Leader Solution Delivery - Information Products (Enterprise Data & GenAI) Blue Cross and Blue Shield Association

(Remote) Technical Support Engineer Harris Computer Systems

Product Manager - Connectivity & Hosted Switching Aureon

Product Manager - Connectivity & Hosted Switching Iowa Network Services Inc

Tier 1 Technical Support Representative (REMOTE IOWA) Aureon

Product Manager - Merchandising Hy Vee Inc

Global Product Manager Illinois Tool Works Inc

Director, Product Management Trapeze Software ULC

Associate Support Enablement Analyst Gainsight, Inc.

Website Product Owner Ryder System Inc

Consultant, Product Architect (P&C Data) Nationwide Mutual Insurance Co

Sr Product Manager Hearst Communications Inc

Technical Support & Solutions Manager Itron Inc

Senior Product Manager SemiosBio Technologies Inc

Clinical Technology Product Manager - Interoperability CVS Health Corp

Clinical Technology Product Owner - Interoperability CVS Health Corp

IT Technical Support Representative The Weitz Company LLC

Engineering Manager-Technical Product Owner PricewaterhouseCoopers LLP

Internet Technical Support Representative I Mediacom Communications Corp

Production Associate - Garment/Linen/Bulk Product Folder Cintas

Production Associate - Garment/Linen/Bulk Product Folder (Pleasant Hill, IA, US, 50327) Cintas Corp

Production Associate - Garment/Linen/Bulk Product Folder (Pleasant Hill, IA, US, Pleasant H) Cintas Corp

Director, Product Management Trapeze

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