IT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewTechnical Support Specialist Crowell & MoringTechnical Support SpecialistWashington, DC$61,000–$90,000 / yearCrowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. Job Summary The Technical Support Specialist is responsible for providing direct technical support and troubleshooting assistance to attorneys and staff to identify, research, track, monitor and resolve technical issues.
Product Support Specialist Cooley LLPProduct Support SpecialistWashington DC, DC$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
Product Support Specialist I - Smart Maintenance AppFolio IncProduct Support Specialist I - Smart MaintenanceWashington DC, DC$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
IT Product Support Specialist Great MindsIT Product Support SpecialistDc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
Product Support Engineer Cooley LLPProduct Support EngineerWashington DC, DC$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Integrated Product Support Manager F-35 DIV (OZJ) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewIntegrated Product Support Management Specialist ManTech International CorpIntegrated Product Support Management SpecialistDCDirect supportability requirements for Full Materiel Release (FMR) focusing on packaging data, special tools, initial spares, and monthly tracker updates and manage Diminishing Manufacturing Sources and Material Shortages (DMSMS) deliverables with the Log IPT. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
Product Management & VIP Support Specialist The Catholic University of AmericaProduct Management & VIP Support SpecialistWashington, DC$70,000–$79,181 / yearFull timePosting Title: Product Management & VIP Support Specialist Overview: The Product Management and VIP Support Specialist serves as the service owner for assigned technology products and provides proactive, high-touch technical support to University leadership and other designated VIP clients. Working across technical and business teams, the specialist translates user needs into practical service improvements, communicates changes, coordinates incidents and implementations, and ensures assigned services are secure, reliable, supportable, and aligned with University priorities.
Integrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04Washington, District of ColumbiaProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (Ozj) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (Ozj) - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (Ozj) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (Ozj) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 - 1.1.05 CredenceIntegrated Product Support Manager F-35 - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Analytic Tradecraft Compliance Specialist Product Evaluation Support (Mid) AmentumAnalytic Tradecraft Compliance Specialist Product Evaluation Support (Mid)WashingtonApply in-depth understanding of ICD 203, gained through experience as a senior analyst with a formal role in the review chain for ICD 203-covered products at a strategic all-source IC agency, or by serving as a full-time product evaluator at ODNI. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Sustainment Product Support Manager F-35 - 1.1.06 CredenceSustainment Product Support Manager F-35 - 1.1.06Washington, DCThis includes, but is not limited to, the following tasks: reliability centered maintenance program analyses, level of repair analyses, and other trade studies; attain required maintenance capability for organizational and depot-level on and off-equipment repair; develop depot support concept; perform the depot maintenance SORAP process and interservice screening; and establish depot maintenance capability. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Product Support and Training Manager Cooley LLPProduct Support and Training ManagerWashington DC, DC$120,000–$175,000 / yearThis role provides strategic leadership across product support, training, and enablement, combining deep product expertise, advanced support oversight, and structured learning programs to drive readiness, consistency, and overall product effectiveness across the organization. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Product Support Leadership: Oversee Level 1-3 support workflows, ensuring consistent, high‑quality responses and escalations across the support team, aligning with similar responsibilities in internal support teams.
Logistics and Product Support Analyst, Senior Booz Allen Hamilton IncLogistics and Product Support Analyst, SeniorWashington, DC$69,400–$158,000 / yearYou'll use your knowledge of integrated product support to assist Product Support Managers and Logistics Leaders to develop and implement Product Support Strategies, Life Cycle Sustainment Plans, and execution of all Integrated Product Support elements in support of mission objectives. What You'll Work On: Provide logistics support to a Joint Service Middle Tier Acquisition and Rapid Fielding Acquisition program contributing to the planning, coordination, and execution of program logistics and sustainment activities across the acquisition lifecycle.
Logistics And Product Support Analyst, Senior Booz Allen Hamilton Inc.Logistics And Product Support Analyst, SeniorWashington, DC$69,400–$158,000 / yearYou'll use your knowledge of integrated product support to assist Product Support Managers and Logistics Leaders to develop and implement Product Support Strategies, Life Cycle Sustainment Plans, and execution of all Integrated Product Support elements in support of mission objectives. What You'll Work On: Provide logistics support to a Joint Service Middle Tier Acquisition and Rapid Fielding Acquisition program contributing to the planning, coordination, and execution of program logistics and sustainment activities across the acquisition lifecycle.
Sustainment Product Support Manager F-35 DIV (OZJ) - 1.1.06 CredenceSustainment Product Support Manager F-35 DIV (OZJ) - 1.1.06Washington, District of ColumbiaCredence has an immediate need for a Sustainment/Management Support/Integration of Product Support Management Acquisition Manager at the senior level who will be primarily responsible for supporting F-35 OZJ (FMO) in Washington D.C. The AFLCMC Commander Directed Projects Office (AFLCMC/OZJ) executes AFLCMC/CC-directed projects to provide rapid, informed responses supporting decision making and requirements implementation. Master’s or Doctorate Degree in a related field and ten (10) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR Bachelor’s Degree in a related field and twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR fifteen (15) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight (8) years of which must be in the DoW/DoD.