39 Results for

Product Support Jobs in Harrisburg, PA

Jobs

New!

Mifflintown, PA1 day ago

$95,000–$120,000 Per Year

Founded decades ago and based in Mifflintown, PA, with additional operations supporting a national food distribution footprint, we are a leading food manufacturing organization focused on delivering high-quality protein products to consumers. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Mechanicsburg, PA5 days ago

$85,000–$100,000

Weekly Pay – We pay weekly through direct deposit, so no more waiting weeks or months to be paid  Advancement – Endless opportunity for growth and advancement (95% of our Sales Operations Managers start as Sales Reps). Our highly successful, multi-channel lead generation platform provides you with high-converting, and quality pre-set sales appointments.

Harrisburg, PA15 days ago

Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

* At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You’ll Do As a Junior Product Support Planner, you will assist with automating report analysis and creation, creating support process documentation, building form templates and automation. You perform data analysis and Software and Hardware lifecycle management. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution. You are required to have both strong technical and interpersonal skills. + Build forms and workflows in SharePoint for multiple level approval processes. + Automate pareto charts from data analysis + Create standard templates and checklists in AHA, confluence and SharePoint. + Build Reports from JIRA projects with cross reference to customer cases + Process and manage SW availability + Ability to maintain and prioritize based on business value and ongoing list of requirements + Process service extensions and identify and track risks + Create support process, product knowledge and technical specs and design documentation + Shadow Senior Product Support Managers to learn the release cycle with the goal to self-drive supportability requirements for Teradata various products and programs within a year of onboarding Who you will work with The Product Support Planning team

Harrisburg, PA30+ days ago

By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The candidate will build experience in end-to-end support, including automated / self-service software release processes, provisioning, delivery, and distribution.

Harrisburg, PA21 days ago

Familiarity with Microsoft Office, content management systems, and basic SEO principles is helpful, along with a willingness to learn automotive aftermarket products. Founded in 1985 by two friends and their shared passion for classic Mustangs, CJ Pony Parts is committed to empowering the automotive community to enjoy the restoration and performance hobby.

Harrisburg, PA23 days ago

Full-time

You will be interfacing with professional cross functional team members in our signal integrity team, manufacturing integration team, program management, sales organization, state of the art test laboratories, high tech R&D model shop, manufacturing and senior leadership teams . Develop and validate new interconnect products, including high speed connectors, connector cable assemblies, and miscellaneous related mechanical hardware for datacom and telecom applications such as hubs, servers, switches, routers.

Harrisburg, Pennsylvania30+ days ago

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.

Harrisburg, Pennsylvania30+ days ago

Harrisburg, PA25 days ago

Full-time

Develop and validate new interconnect products, including high speed connectors, connector cable assemblies, and miscellaneous related mechanical hardware for datacom and telecom applications such as hubs, servers, switches, routers . With expertise in cable and connector design, this person will enable us to partner closely with the customer, focus on long term planning for our designs, delegate tasks and handle the most difficult challenges with advanced, custom technology.

Harrisburg, PA30+ days ago

$103,500–$155,295 Per Year

Your leadership will be key to growing our research capabilities, streamlining processes, and improving partnerships to create user-centered experiences that contribute directly to Cardinal Health's and our customers' success. You will empower the team to conduct impactful research that drives business value, build a knowledge-driven culture, and ensure insights improve not only product design and development but also overall business strategy.

Harrisburg, PA26 days ago

Remote

Collaborate with Clinical Support teams to analyze complex issues, monitor service alerts from installed systems, escalate issues as needed, and generate knowledge articles in accordance with established P&P. Recommend corrective actions based on product expertise, provide on-site support when required, and develop escalation pathways to CMSC (Japan) and Canon Medical Research (CMRU).

Harrisburg, PA30+ days ago

Remote

$106.20–$124.70 Per Hour

You'll work directly with customers, providing expertise in software development and operations, and leveraging deep knowledge of best practices for using Apache Kafka and complementary services in both Confluent Platform and Confluent Cloud. As a Technical Support Engineer, you'll be the crucial link between our client services and engineering teams, driving customer success by helping to identify and resolve critical business issues.

Harrisburg, Pennsylvania30+ days ago

The Call Center Analyst analyzes and troubleshoots business application support problems and applies his or her understanding of computer software and hardware products and application services to resolve user problems. Role Description: • Receives telephone calls and e-mails from users having problems using business application or inquiring how to use specific aspects of the applications.

Harrisburg, Pennsylvania30+ days ago

Essential Responsibilities • Monitor incident queues for issues and take ownership and assist customers as required • Keep all support tickets up to date and well documented • As required, provided documentation on issue resolution for other teams • Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk. Required: Valid Driver’s License 2. Required: 3+ years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment 3. Required: 3+ years experience installing and supporting laptops/docking stations 4. Required: 3+ years experience installing and supporting multifunction print devices 5.

Harrisburg, Pennsylvania30+ days ago

New!

Harrisburg, PA4 days ago

$200,300–$293,810 Per Year

Its charter is to identify high-value opportunities where AI can materially improve service delivery efficiency, analyst productivity, consistency, quality, scalability, and customer outcomes, then drive those opportunities from problem discovery through prototype validation, operational adoption, and transition into durable capabilities or differentiated offerings. The Services organization is creating a Principal Product Manager, Applied AI & Agentic Solutions role to lead the identification, incubation, and scaling of AI-enabled capabilities across how Proofpoint delivers services and how Services teams operate internally.

Harrisburg, Pennsylvania25 days ago

OPS Tier 2 technical support may involve product user guidance, software and hardware installations, desktop data migration, desktop moves, and printer troubleshooting for repair. The incumbent will perform the following: documenting problems, diagnosis, troubleshooting, imaging, configuration and installation of PC’s, laptops, agency printers, scanners, software application assistance, etc.

Harrisburg, PA30+ days ago

Remote

$94,900–$130,500 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.

Harrisburg, Pennsylvania30+ days ago

Estados Unidos30+ days ago

Full-time

Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking.

Harrisburg, Pennsylvania30+ days ago

Mechanicsburg, Pennsylvania9 days ago

$56,800–$69,900

Serve as point of contact for customers during early-stage delinquency activities with focused contact to appropriate borrowers and ensuring the Association has completed a minimum of two contacts with all delinquent customers prior to transition to Credit Resolution Team. This role works closely with association-wide teams to ensure the efficient delivery of financial products and services, fostering strong collaboration through effective communication and teamwork.

Elizabthtwn, PA30+ days ago

The Customer Service Support 1 – Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment. 60% Provide a high level of customer service for retail customers and the retail employees and enter and monitor orders in the retail operating system – Netsuite.

Mechanicsburg, Pennsylvania10 days ago

Harrisburg, Pennsylvania13 days ago

Harrisburg, Pennsylvania30+ days ago

Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner. Job Tittle:It Support Specalist Location: Harrisburg,PA Onsite The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.

Harrisburg, PA30+ days ago

Partnering with the Aggregates Operations Managers, provide operational support in the areas of safety, mine planning, process efficiency, quality and inventory management, capital expenditures, maintenance planning, and other ad hoc projects to support safe and efficient production. The Operations Support Manager position has responsibility for managing the supporting functions of the aggregates operations such as CapEx and large maintenance projects, performance improvement initiatives, inventory measuring and reporting, as well as direct oversight of the internal drilling team.

Harrisburg, PA30+ days ago

Harrisburg, PA14 days ago

Remote

$57,500–$77,625 Per Year

The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket’s customers and partners. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Harrisburg, PA30+ days ago

Remote

$121,600–$173,700 Per Year

Experience using technologies such as Java Spring Framework, Spring Boot, Hibernate, Node.js, NoSQL and SQL databases, SQS, Angular, React and RESTful APIs in an event driven microservice architecture. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices.

Harrisburg, Pennsylvania30+ days ago

Required Skills: • MS Windows Server experience in a large organization setting - Required 5 years of experience • Microsoft IIS configuration and support - Required 5 years of experience • HTTP Server/Apache support - Required 5 years of experience • Knowledge of Red Hat Enterprise Linux - Nice to have 2 years’ experience • Knowledge of Active Directory - Nice to have 5 years • Knowledge of TCP/IP networking - Nice to have 5 years • PowerShell - Nice to have 5 years • Windows Troubleshooting - Nice to have 5 years • VMware experience - Nice to have 5 years System Administrator 3 *40-hour/week hybrid position - 1 day on-site in Harrisburg per week* *Must be a Pennsylvania resident within a 1-hour commute to the Harrisburg region* The System Administrator/Product Specialist is the expert on Windows server administration, along with the responsibility to ensure the availability of the products for the application teams and end users.

Harrisburg, Pennsylvania30+ days ago

Required Skills: • MS Windows Server experience in a large organization setting - Required 5 years of experience • Microsoft IIS configuration and support - Required 5 years of experience • HTTP Server/Apache support - Required 5 years of experience • Knowledge of Red Hat Enterprise Linux - Nice to have 2 years’ experience • Knowledge of Active Directory - Nice to have 5 years • Knowledge of TCP/IP networking - Nice to have 5 years • PowerShell - Nice to have 5 years • Windows Troubleshooting - Nice to have 5 years • VMware experience - Nice to have 5 years The System Administrator/Product Specialist is responsible for collaborating with Technical Architecture Specialist, System Specialists, Programmers, and vendors to ensure and enhance the use of the product and effect migration to new versions of a product.

Harrisburg, Pennsylvania30+ days ago

Education: 4-year college degree in Computer Information Systems or equivalent technical study Microsoft certifications preferred Requirements: Excellent verbal and written communication skills Ability to work both independently and team environment Customer service mindset Microsoft 365/Windows OS - Windows 10 & 11 Microsoft Edge support Microsoft SharePoint Online experience Microsoft Dynamics 365 Customer Service Personal Computer Desktop, Laptop, Mobile devices Network Printers Microsoft Access & PowerPoint 365 Google Chrome and Mozilla Firefox Power Shell Active Directory Windows Hello for Business Windows Server Microsoft Configuration Manager (SCCM) Networking (wired and wireless) Network Security concepts Description: Receives calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems.

Annville, PA30+ days ago

You will possess specialized product knowledge in the broadband market, deliver presentations and product demonstrations to customers and sales representatives and will have a continuing role in customer support to address customer questions or issues in the usage of the products. As a Senior Specialist - Technical Sales, you will be in a customer facing role, handling the commercial/technical decision-making process of the sales cycle with a focus on identifying/closing large projects and driving incremental specialized product growth at all levels.

Annville, PA30+ days ago

Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. As a Specialist - Technical Sales within Wesco's Broadband Support Center, you will act in a customer facing role involved in the commercial/technical decision-making process of the sales cycle.

Harrisburg, Pennsylvania30+ days ago

Harrisburg, PA30+ days ago

The individual will focus primarily on ServiceNow development and administration via configuration, implementation, and integrations that must occur to support service projects needed to execute the TBO ITSM Services Strategy and Roadmap. Provides accurate estimates for design and configuration efforts for the development and installation of new ServiceNow services, ServiceNow software changes and ServiceNow enhancements.

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Product Support Jobs in Harrisburg, PA

Jobs

Product Development ManagerJobot

Outside Sales Representative - StairliftLeafHome

Specialist 1, Technical Product Sales SupportComcast Corporation

Product Content Specialist - PACJ Pony Parts, Inc.

Product Design EngineerMolex

IT Customer Support RepresentativeAmerican Technology Consulting

Technical Support AnalystAmerican Technology Consulting

Principal Product Design Engineer - Enterprise Copper SolutionsMolex

Manager of Research and Insights, Product ExperienceCardinal Health

National Support EngCanon USA & Affiliates

Technical Support Engineer - KafkaConfluent

Technical SupportAmerican Technology Consulting

IT Network SupportAmerican Technology Consulting

Customer support specialistAmerican Technology Consulting

Principal Product Manager, Applied AI & Agentic Services SolutionsProofpoint

Desktop SupportAmerican Technology Consulting

Senior Product Owner - EMRCenterWell

IT supportAmerican Technology Consulting

Help Desk SupportAmerican Technology Consulting

Technical Support EngineerIrium - Mexico

IT SupportAmerican Technology Consulting

Portfolio Support SpecialistHorizon Farm Credit, ACA

Customer Service Support Lv1TechDigital Corporation

Portfolio Support SpecialistAgFirst

IT Support Specialist II - Microsoft 365, IntuneCapital Blue Cross

IT Support SpecalistAmerican Technology Consulting

Operations Support ManagerCRH Americas

Operations Support ManagerAMAT Northeast

Technical Support Engineer IIRocket Software

Operational Support Technical Lead, Application Development and MaintenanceCardinal Health

System AdministratorAmerican Technology Consulting

System AdminAmerican Technology Consulting

HelpDesk SpecialistAmerican Technology Consulting

Senior Specialist - Technical Sales (Broadband)WESCO

Specialist - Technical Sales (Broadband)WESCO

IT Call Center RepresentativeAmerican Technology Consulting

Workstation SpecialistAmerican Technology Consulting

ServiceNow Developer & Administrator - Harrisburg, PAGeorgia Tek Systems

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