PERMANENT

FEED

UNKNOWN

Primary Function The Junior Parts Product Manager plays a key role in supporting parts product management and daily order-entry operations by identifying trends in inquiries and building targeted training. Education Bachelor's Degree in Business Management or Related Field We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

<div><div><div> Company / Location Information </div><div><p>A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.</p></div></div><div><div> Primary Function </div><div><p>The Junior Parts Product Manager plays a key role in supporting parts product management and daily order-entry operations by identifying trends in inquiries and building targeted training. Partners with Product Management and Sales Fulfillment to improve customer experience.</p></div></div><div><div> Responsibilities </div><div><ul><li>Monitors and analyzes recurring order entry inquiries to identify root causes.</li><li>Designs and delivers training modules for CARs and inside sales.</li><li>Provide direct support to customer assurance staff for part-related inquiries and pricing.</li><li>Maintains and curates searchable knowledge resources.</li><li>Collaborate with cross-functional teams to resolve systemic issues.</li><li>Standardizes SOPs and supports continuous improvement.</li><li>Operates tools such as SAP, ePortal, Salesforce, Five9, Teams.</li><li>Assist senior managers with data analysis and reporting to support strategic decisions.</li><li>Monitor sales trends and identify opportunities for improvement.</li><li>Serve as an additional liaison between internal teams and external customers to ensure effective communication.</li><li>Assist in managing technical literature and oversee the product change process queue.</li><li>Review parts spike reports and prepare weekly summaries for management.</li><li>Coordinate administrative tasks to support promotional and marketing initiatives.</li><li>Communicates clearly with customers and stakeholders.</li><li>Maintains consistent and accurate parts information across printed and electronic platforms.</li><li>Assists in maintaining list pricing integrity of shared parts between Lochinvar and other business units.</li><li>Maintains competitive pricing and intelligence by monitoring competitor websites and requesting information from Lochinvar Sales Team, Distributors, and Manufacturers’ Representatives</li><li>Monitors sales trends to identify component supply issues that may impact parts availability as well as unit production.</li><li>Monitor parts usage for trends, including for potential field quality issues or pricing irregularities.</li><li>Support all sales fulfillment and pricing management tasks, including SAP updates, reporting and analytics, and customer assistance as required.</li><li>Assist in maintenance of any master data in SAP as required.</li><li>Responsible for reviewing and maintaining product descriptions per established guidelines, reviewing all new service kits for duplication, and identifying existing duplicate kits.</li><li>Monitor product lifecycle management workflows when creating new service kits including other business unit equivalents.</li></ul></div></div><div><div> Qualifications </div><div><ul><li>Bachelor's Degree in Business Administration or related field, or equivalent combination of education and experience in Business, Marketing, or a technical field.</li></ul><ul><li>1 – 3 years in product support, customer assurance, or order management.</li><li>Strong analytical, communication, and organizational skills.</li></ul><ul><li>Working knowledge of SAP workflows and Excel.</li></ul><ul><li>Familiarity with parts market operations and technical documentation is a plus.</li></ul><ul><li>Customer-oriented mindset.</li></ul></div></div><div><div> Education </div><div><div>Bachelor's Degree in Business Management or Related Field</div></div></div><div><div> We Offer </div><div><p>Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.</p><p>#LI-AO<br/>#LI-Hybrid<br/>#Hybrid</p></div></div><div><div> ADA Statement & EEO Statement </div><div><p>In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</p><p> </p><p>We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law</p></div></div></div><p>Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.</p>

A.O. Smith

Parts Product Specialist

Administrative Skills

Analysis Skills

Automotive Sales

Business Administration

Communication Skills

Competitive Analysis/Strategy

Competitive Research

Continuous Improvement

Cross-Functional

Customer Experience

Customer Relations

Customer Support/Service

Data Analysis

Distribution Channel

Energy Efficiency

Identify Issues

Inside Sales

Marketing

Order Management

Order Processing

Organizational Skills

Pricing

Problem Solving Skills

Product Lifecycle Management

Product Management

Product Marketing

Product Reviews

Product Support

Promotional Programs

Root Cause Analysis

Sales

Sales Prospecting

Sales Support

Salesforce.com

Standard Operating Procedures (SOP)

Technical Leadership

Technical Operations

Technical Writing

Training/Teaching

Trend Analysis

Water Treatment

Web Site Monitoring

OTHER

You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Perform basic building maintenance such asreplacing light bulbs, replacingceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages .

Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do...:
<div><p>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. <br/> </p></div><div><p><b>Day to day,you’ll…</b> </p></div><div><ul><li><p>Perform basic building maintenance such asreplacing light bulbs, replacingceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages </p></li><li><p>Deliver supplies and materials to and from tax office locations in a timely and organized manner </p></li><li><p>Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards </p></li><li><p>Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District OperationsCoordinatorand Operations TechnologyAnalyst </p></li><li><p>Maintain an inventory of district resources </p></li><li><p>Track and control hot spare computer equipment in the district </p></li><li><p>Document hardware problems and their resolution within the ticketing system </p></li><li><p>Maintain up-to-date technical knowledge of the department’s supported products and systems </p></li><li><p>Participate in all required training relevant to the position and perform other duties as assigned </p></li></ul></div>

What you'll bring to the team...:
Education:<ul><li>High school diploma or equivalent</li></ul>Work Experience:<ul><li>55 lbs ; must have ability to lift items up to this weight</li><li>Ability to follow direction</li><li>Ability to work independently with minimal supervision</li><li>Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware</li><li>Demonstrated decision making, analytical, and problem-solving skills</li><li>Demonstrated organization, prioritization, and project coordination skills</li><li>Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates</li><li>Effective time management and organization skills with the ability to handle multiple priorities</li><li>Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools</li><li>Must have reliable transportation to travel between office locations as required</li></ul>

Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.<br/><br/><i>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome" rel="nofollow">blockbenefits.com</a>.</i><br/><br/><b>Equal Opportunity Employer</b>: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

H&R Block

Seasonal, Operations Technical Specialist

Business Solutions

Compensation and Benefits

Computer Maintenance

Desktop Administration

Electricity

Establish Priorities

Financial Services

HVAC

Hardware Administration

Interpersonal Skills

Inventory Management

Leadership

Low Voltage (LV)

Maintenance - Electrical

Microsoft Outlook

Microsoft Windows System Administration

Multitasking

Project/Program Coordination

Property Maintenance

Retail

Small Business

Tax Returns

Time Management

Writing Skills

[AW]-iCims

ADAPTED_NOW

Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

HOUR

<b>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.</b><br/><br/><p style="margin:0px">Earn $18.00/hour base pay, with the potential to earn $23.85/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. </p><p style="margin:0px"> </p><p style="margin:0px">Do you have a passion for connecting with people and driving sales? As a <strong>Retail Sales Specialist</strong> at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.</p><br/><p style="margin:0px"><strong>What Our Part Time Retail Sales Specialists Enjoy Most About the Role</strong></p><ul><li>Enhancing the customer experience while meeting sales, service, and operational goals.</li><li>Identifying sales opportunities and creating ideal customer experiences through product support and education.</li><li>Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.</li><li>Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.</li><li>Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.</li></ul><p style="margin:0px"><strong>Working Conditions</strong></p><ul><li>This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.</li></ul><br/><p style="margin:0px"><strong>Required Qualifications</strong></p><p style="margin:0px"> </p><p style="margin:0px"><strong>Education</strong></p><ul><li>High School Diploma or equivalent.</li></ul><p style="margin:0px"><strong>Skills & Abilities</strong></p><p style="margin:0px"> </p><ul><li>Proficiency in cash handling and accurate payment transactions.</li><li>High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.</li><li>Basic math skills.</li><li>Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.</li><li>Familiarity with goal- and incentive-based work environments.</li><li>Strong performance in a fast-paced team environment.</li><li>Effective communication with employees and customers in person, on the phone and in writing.</li><li>Highly effective interpersonal skills for building partnerships across the organization.</li><li>Self-motivated, competitive spirit with a desire to exceed sales goals.</li><li>Positive and professional demeanor, strong attention to detail and problem-solving skills.</li><li style="list-style-type:none"> </li></ul><p style="margin:0px"><strong>Preferred Qualifications</strong></p><ul><li>Knowledge of the latest technology and devices.</li><li>1-5 years of sales/customer service experience.</li><li>1-3 years of telecommunications/wireless experience.</li></ul><br/>#LI-KL1<br/> SRL104 2026-75081 2026 <br/><br/>Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive <a href="https://jobs.spectrum.com/compensation-and-benefits" rel="nofollow">pay and benefits</a> package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. <br/><br/><br/>A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.<br/><br/><br/><b>Get to Know Us </b> Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. <a href="https://www.youtube.com/watch?v=mYw1ejL2jZ8" rel="nofollow noopener noreferrer" target="_blank">Watch this video to learn more.</a><br/><b>Grow Your Career Here </b> We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. <a href="https://jobs.spectrum.com/life-at-spectrum" rel="nofollow">Learn about Life at Spectrum.</a>

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
 

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

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Parts Product Specialist A.O. Smith

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