Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC) PowerSecure, Inc.Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC)Durham, NCIf travel is necessary then work environment will include exposure to weather, extreme heat or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposed places. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem.
Product Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC) Southern CoProduct Support Specialist II (MicroGrid, Power Gen, Switchgear, PLC)Durham, NCIf travel is necessary then work environment will include exposure to weather, extreme heat or cold, noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposed places. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem.
Product Support Technician Niox Group PlcProduct Support TechnicianMorrisville, NCThe Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: Act as SME (Subject Matter Expert) on NIOX products Logging cases, and all their communication, for all incoming support requests Handle all incoming support requests Decide on product warranty actions (replacements and returns) Responsible for root-cause analysis & evaluations of returned products Perform product changes and produce their required documentation Perform sensor testing and produce their required documentation Perform data reporting for product instrumentation and their cases Manage US equipment calibration Coordinate and perform procedural (support process) and technical product training (functionality & troubleshooting) Perform testing of competitor devices Maintain an up-to-date product Knowledge Base Specific / Other responsibilities will include: Ensure and maintain Customer satisfaction and company reputation Perform all tasks in a timely manner Act in compliance with Regulatory & Company guidelines Ensure compliance to Quality System reporting requirements In all aspects assist NIOX in promoting an increase in sales Ensure and maintain efficient internal cooperation Report and follow-up on actions and produce reports as needed Establish and maintain systems and procedures to support business effort Participate in developing and updating supporting documentation (SOPs, Work Instructions, Requirements and Policies) As SME support Global Teams with product expertise Execute and maintain designated activities within their deadlines Perform activities in accordance with budget limitations Coordinate expenses with Manager in accordance with NIOX authorization limits Together with QA prioritize and execute CAPA activities Perform other duties as assigned Qualifications and/or experience required to perform the role: Minimum 3 years' experience with Technical Support Minimum 2-3 years' experience as Service/Technical Engineer or Electronic Technician Minimum 2-3 years' experience with Technical Writing Extensive experience with MS Office and Office 365 is essential Experience working with Quality Systems is a merit Excellent English communication both verbally and in writing Direct and honest in all communication and feedback Highly self-motivated and proactive Strong analytical and troubleshooting skills Able to multi-task under pressure Ability to efficiently transition between different areas of responsibility Able to perform well in a consultative and collaborative environment Excellent ability to build strong relationships to facilitate work effort Team oriented, open to new ideas; shares own knowledge Collaborates well with others and is willing to seek help when needed Process and detail oriented - "By the Book/By the Numbers" Office Location This position is based in Morrisville, NC, situated near the Research Triangle Park (RTP) and close to the RDU Airport. Our market-leading NIOX products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningNC$54,000–$80,000 / yearRequired Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
Dillon Product Manager Illinois Tool Works IncDillon Product ManagerNC$80,800–$121,200 / yearp>Job Description: Objective of role: The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.
Product Management Specialist Itron IncProduct Management SpecialistRaleigh, NCWe are seeking a motivated, growth‑oriented Product Management Specialist to support the development, commercialization, and lifecycle management of our North American water metering portfolio, with a strong focus on solid‑state meters and smart metering technologies. In this role, you will build deep product expertise to authentically support internal teams-such as Sales, Marketing, Operations, Engineering, and Quality-as well as external customers and channel partners.
Senior AI Product Owner Ascensus LLCSenior AI Product OwnerRaleigh, NC$120,000–$160,000 / yearThis role requires an AI product builder mindset: the ability to combine product ownership, user experience thinking, technical curiosity, and AI-assisted prototyping to help teams validate ideas quickly and focus on the highest-value opportunities. Experience with one or more of the following is helpful, but not required: Product ownership for enterprise platforms, internal developer platforms, AI platforms, shared services, or internal business applications.
Chemical Technical Support Representative - APS Parker Hannifin CorpChemical Technical Support Representative - APSCARY, NCThis role will provide intermediate to advanced commercial and technical support for automotive, industrial, and electronics assembly customers, qualify leads with product guidance, and generate sales opportunities for the external sales team and distribution channels. For more information on our APS Division, you can check out our website: https://www.parker.com/us/en/divisions/assembly-and-protection-solutions-division.html.
Field Service Engineer, Heavy Equipment Kalmar CorpField Service Engineer, Heavy EquipmentDurham, NCYou will regularly work and communicate with our Americas Sales Organization, Engineering Teams, and Product Support Specialists to resolve customer problems and communicate their individual needs back to the organization. The company offers a wide range of industry-shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing, and heavy logistics.
Advisor- API/DS Network Contamination & Bioburden Control Strategy Eli Lilly and CoAdvisor- API/DS Network Contamination & Bioburden Control StrategyRaleigh, NCOur current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Basic Requirements: 7+ years' experience in Pharmaceutical Manufacturing with a focus on technical support of synthesis/fermentation/cell culture and purification stages of API, Drug Substance- front line manufacturing support (clinical/commercial) development of contamination control elements for manufacturing stages/systems, execution and operation of systems and continuous improvement of systems in a highly regulated environment.
Premier Success Manager Extreme Networks IncPremier Success ManagerNCOver 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. The PSM is responsible for establishing a close working relationship with the customer's operations teams to gain an in-depth knowledge of the accounts' products and network that further enhances the Extreme customer relationship.