Middletown, OH12 days ago
Essential Duties and Responsibilities: Schedules appointments and answers patient inquiries regarding appointment schedules; For RO specific role: processes physician orders for imaging, labs, and other follow-ups; Notifies patients of all pertinent information required for surgery, treatment and/or testing including any payment expected prior to the scheduled date; Contacts patients to clarify, reschedule and resolve issues surrounding appointment times; Notifies Physician as necessary regarding their schedule; Completes patient forms, such as insurance or leave certifications and forwards to physician for signature; Obtains, verifies and updates patient demographic information; Contacts physicians' offices, labs, and testing facilities to request results and other documents as needed or requested; Assists other office support positions as needed or requested; Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values; Other duties as assigned. Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers: Smile, make eye contact and greet with energy!