Monitors outpatient performance indicators, including time to service, referral disposition, caseloads, productivity, census/volume, client experience, documentation timeliness, quality measures, and other established KPIs; develops and implements improvement plans when performance is below target. Provides operational and clinical leadership for assigned outpatient services to ensure timely access, high-quality evidence-based care, strong client experience, and achievement of service, workforce, quality, productivity, and financial performance expectations.