LEAD Case Management is based on non-negotiable principles that provide the essential framework to support Participants referred to the program: a harm reduction philosophy, a client-centered and driven approach, intensive case management, a non-displacement principle, peer outreach and counseling, a trauma-informed care perspective, specially-tailored interventions to address individual and community needs, and cultural competency. A high school diploma or GED, and 12 semester credit hours in sociology, social welfare, psychology, gerontology, anthropology, or other social sciences, criminal justice, theology, chemical dependence, nursing, counseling or education; and two years of experience in public or private human services with one year of direct client contact.