Required Knowledge and Skills1.Proficiency in MS Word, Excel, and database programs.2.Ability to communicate effectively and provide excellent customer service.3.Ability to facilitate systems and checks to assure delivery of quality services and products to internal and external customers.4.Knowledge of the principles of management, supervision, planning, fiscal management, fair employment practices, regulations, safety, health, and client rights.5.Ability to observe, evaluate, document, and communicate verbally and in writing.6.Knowledge of behavioral health, program development, relevant legislation, rules, and regulations.7.Ability to work independently and as a team member and relate to persons receiving services and their families or care providers. Essential FunctionsThe following responsibilities represent the essential functions of the position: An employee in this classification is responsible for carrying out the following functions:1.Assures adequate program staffing through scheduling, recruitment, hiring, and orientation of direct service, substitute, and volunteer staff as assigned.