Maintenance and configuration tasks for the EDR/NGAV platform may include but shall not be limited to: Assisting with troubleshooting automated deployment installation issues; Administering and maintaining the cloud platform, including user roles, policies, dynamic groupings, and other configuration items; Creating, updating, enabling and disabling policies as required, including: EDR sensor update policies, content update policies, next generation antivirus (NGAV) prevention policies, Identity Protection policies, USB device policies, endpoint response policies, firewall policies, Falcon icon policies, and host retention policies; Configuring and deploying any additional EDR/NGAV feature modules purchased by EOUSA; Creating dashboards and reports, as directed; Troubleshooting data integrity issues in the platform. Skills and attributes for success: Architecting, configuring, operating, and maintaining EOUSA's EDR/NGAV platforms in areas such as protection suite, which covers approximately 3,000 Windows/Linux Servers and Cloud Workloads, and approximately 18,000 Internal Workstations, including up to 3,000 Virtual Desktop (VDI) workstations.