p>• Travel to loss locations throughout the U.S. to create physical inventories of damaged contents, often in difficult conditions (i.e., fire damaged homes without heat/electricity) • Correspond with adjusters, insureds and other points of contact to coordinate claim documentation and damage assessment, via email and phone • Correspond with teammates regarding scheduling, travel expenses, and project coordination / updates, via email, phone and MS Teams • Oversee the valuation process including identifying high value items for special processing • Track and log time and expenses daily for both billing and utilization purposes • Update tasks within our Contents Express system and follow detailed process flows • Comb through large volumes of supporting documents (receipts, prior appraisals and photographs) to match to damaged items • Cross-reference lists for duplication and additional detail, merge information as needed • Review completed contents valuation inventories for accuracy, deliver reports to adjuster, and follow up on adjuster questions • Proactively manage up to 20+ claims in various stages of the process, maintaining timely communication and claim momentum even when traveling or onsite. • This position requires frequent travel, both local and overnight, up to 60% of the time, often on short notice • Ability to physically inspect damaged contents, including maneuvering heavy contents in tight storage spaces and itemizing contents in homes without heat or electricity, for up to 8 hours a day • Experience working in the insurance industry or around a high-end property industry such as interior design, art, or fashion and/or equivalent education in the relevant areas • Experience in leadership and/or project management is a plus • The successful candidate will exemplify professionalism, have excellent written and verbal communication skills, and be a team player • Person must be extremely detail-oriented and possess excellent problem-solving and organizational skills • Ability to sit for multiple hours at a time and to remain alert and focused for multiple hours a day at a computer keyboard • Ability to track and document time and expenses daily • Excellent MS Office (including Excel), Outlook, and computer skills • Bachelors or Graduate Studies in Business, Art, Art History, Fashion, Interior Design or related field desired • Valid REAL ID and drivers license.